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- Tasks: Provide technical support and solve complex issues for lifts and escalators.
- Company: Join KONE, a global leader in the lift and escalator industry.
- Benefits: Competitive salary, pension scheme, company van, and training opportunities.
- Why this job: Make a real impact on urban mobility while developing your technical skills.
- Qualifications: Full electrical qualification and experience with KONE or similar equipment.
- Other info: Strong career progression and a supportive team environment.
The predicted salary is between 36000 - 60000 £ per year.
At KONE, we shape the future of cities. As a global leader in the lift and escalator industry, KONE provides lifts, escalators and automatic doors, as well as solutions for maintenance and modernisation to add value to buildings throughout their life cycle. xiskglj
All potential candidates should read through the following details of this job with care before making an application.
We are currently looking for a Technical Helpdesk Engineer to join our Service team in Ireland. This role is going to cover Dublin and surround…
Technical Helpdesk Engineer (Lifts) employer: KONE PLC
Contact Detail:
KONE PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Helpdesk Engineer (Lifts)
✨Tip Number 1
Network like a pro! Reach out to current or former KONE employees on LinkedIn. A friendly chat can give us insider info about the company culture and maybe even a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your technical knowledge. We should be ready to discuss specific lift and escalator issues, as well as how we can provide top-notch support to Service engineers.
✨Tip Number 3
Showcase our problem-solving skills! During interviews, share examples of complex technical issues we've resolved in the past. This will highlight our ability to handle the challenges of the Technical Helpdesk Engineer role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can keep track of our application status easily.
We think you need these skills to ace Technical Helpdesk Engineer (Lifts)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Technical Helpdesk Engineer role. Highlight your electrical qualifications and any experience with KONE or similar equipment. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the lift and escalator industry and how you can contribute to our team. Keep it concise but impactful – we love a good story!
Show Off Your Technical Skills: In your application, don’t forget to showcase your technical understanding and problem-solving abilities. Mention specific examples where you've resolved complex issues or provided support to engineers. We’re all about that hands-on experience!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’re good to go!
How to prepare for a job interview at KONE PLC
✨Know Your Technical Stuff
Make sure you brush up on your technical knowledge related to lifts and escalators. Be prepared to discuss specific equipment you've worked with, especially KONE products. This will show that you understand the complexities of the role and can provide the support needed.
✨Showcase Your Problem-Solving Skills
Think of examples where you've successfully resolved complex technical issues in the past. Be ready to explain your thought process and how you approached the problem. This will demonstrate your ability to handle the challenges that come with being a Technical Helpdesk Engineer.
✨Emphasise Teamwork and Communication
Since this role involves supporting service engineers and training local technicians, highlight your teamwork and communication skills. Share experiences where you've collaborated effectively with others or trained someone, as this will be crucial for success in the position.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about KONE's approach to maintenance and modernisation, or how they support their engineers' development. This shows your genuine interest in the company and the role, making you stand out as a candidate.
