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- Tasks: Assist in managing collections and administrative duties for the Credit Control Team.
- Company: Join KONE, a leader in the lift and escalators industry with a collaborative culture.
- Benefits: Enjoy competitive salary, 25 days holiday, hybrid working, and professional development opportunities.
- Why this job: Make a real impact while developing your skills in a fast-paced environment.
- Qualifications: Experience in finance or customer service, strong communication skills, and detail-oriented.
- Other info: Be part of a supportive team focused on innovation and sustainability.
The predicted salary is between 28800 - 43200 £ per year.
The Regional Credit Control Junior reports into the Service Regional Collections Manager and is responsible for conducting collection activity and administrative duties relating to the Credit Control Team.
Responsibilities will include (but are not limited to):
- Assist with managing inbound mail in Salesforce.
- Provide copy invoices and SOA as and when requested.
- Answering inbound phone calls.
- Obtain customer contact details and update relevant systems to ensure that future communications are distributed by e-mail.
- Manage & distribute daily inbound post.
- Processing credit and credit re-bill requests in the system as required.
- Assist with Direct Debit customers and associated admin.
- Taking responsibility for debt accounts to ensure the monies owed are collected in line with agreed payment days and any outstanding issues are resolved.
- Ensuring that debt is collected within set targets and outstanding monies are actively chased.
- Identifying, recording, and processing end-to-end dispute resolution.
- Conducting collection calls in a structured way and updating and maintaining notes in multiple systems.
- Responsible for account reconciliations end to end AR.
- Attending regular regional debt calls and ledger reviews.
- Building and maintaining excellent working relationships with customers and internal key stakeholders.
- Other ad-hoc admin duties as required.
Skills & Experiences:
- At least one year experience of corporate office administrative roles in relation to Finance or Customer Service.
- Comfortable working in a high volume and fast-paced environment.
- Service background is desirable.
- Good communications in both written & spoken English.
- Confident telephone manner.
- Sound IT skills – Microsoft Office – SharePoint - Intermediate Excel.
- Detail focused.
- Collaborative team player and able to work independently.
- Reliable and target driven.
- CRM, Salesforce is beneficial.
- User knowledge of SAP is desirable.
What KONE can offer:
We offer a competitive salary, 25 days holiday and 8 additional bank holidays, pension scheme, development opportunities and development reviews to help you achieve your professional goals. Endless support from experienced leaders within the lift & escalators industry, quarterly commission, 24/7 GP support & wellbeing access & hybrid working.
At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and daily practice. We follow ethical business practices and seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
Junior Regional Credit Controller in Woking employer: Kone México
Contact Detail:
Kone México Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior Regional Credit Controller in Woking
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your pitch! When you get the chance to chat with potential employers, be ready to talk about your skills and experiences confidently. Keep it concise and relevant to the Junior Regional Credit Controller role.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds as they make their decision.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are genuinely interested in joining us. Plus, it makes it easier for us to track your application and get back to you quickly.
We think you need these skills to ace Junior Regional Credit Controller in Woking
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Junior Regional Credit Controller role. Highlight any relevant experience in finance or customer service, and don’t forget to mention your IT skills, especially with Microsoft Office and Salesforce!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention your ability to work in a fast-paced environment and your detail-focused approach. Keep it friendly and professional!
Show Off Your Communication Skills: Since good communication is key for this role, make sure your written application reflects that. Use clear and concise language, and don’t shy away from showcasing your confident telephone manner in your examples.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Kone México
✨Know Your Numbers
As a Junior Regional Credit Controller, you'll be dealing with financial data. Brush up on your understanding of basic finance concepts and be ready to discuss how you've handled numbers in previous roles. This will show your potential employer that you're comfortable with the responsibilities.
✨Master the Tech
Familiarise yourself with Salesforce and Excel before the interview. If you can demonstrate your proficiency with these tools, it’ll give you an edge. Maybe even prepare a quick example of how you've used them in past roles to streamline processes or improve efficiency.
✨Practice Your Communication Skills
Since you'll be handling customer calls and correspondence, practice articulating your thoughts clearly. Consider role-playing common scenarios you might face in the role, like resolving a dispute or explaining a payment process. This will help you feel more confident during the actual interview.
✨Show Your Team Spirit
This role requires collaboration, so be prepared to share examples of how you've worked effectively in a team. Highlight any experiences where you’ve built relationships with colleagues or customers, as this will resonate well with the company’s focus on teamwork and collaboration.
