Design Engineer in Woking

The Design Engineer provides technical support to the sales team to develop, sell and successfully implement KONE products and service solutions that meet customer’s needs. You are responsible for taking ownership of the order handling process in terms of defining specifications, details, dimensions, CAD, layout drawings, and estimation of installation and delivery times and costs. You will also manage any customer’s technical questions and support the Sales and Operations teams with technical issues.

Main Duties and Responsibilities:

• Customer relationship management

• Supports the Salesperson by analysing customers’ technical needs and develops proposals outlining how KONE’s products and services can provide clear solutions to meet these needs.
• Customer contact for technical questions. May participate in planning/specification meetings with contractors, architects, and owners.
• Attend meetings and co-ordinate with project design team (Developers, architects, main contractors, and structural and consulting engineers).

• Provides technical and costing support for the sales process.
• Coordinates specifications and delivery times with the Supply Line, Sourcing, or local subcontractors.
• Accountable for solution engineering.
• Ensures that the proposed solution fulfils the codes, regulations, and safety requirements.
• Controls costs and has a financial understanding of each project worked on.
• Provides all in-house engineering and technical advice across the product and process range.
• Carries out traffic analysis as required.

• Accountable for solution engineering.
• Accountable for technical site surveys.
• Organizes the order process and documentation.
• Creates a plan for each project and ensures the project runs to schedule.
• Manages the drawing and related documents.
• Makes the material specifications for KONE and local material. Checks and updates the specification based on contract and variations.
• Organizes the purchasing of the required materials.
• Site inspections as required.
• Arranges and completes the project handover process to Operations team.
• Adherence to company ISO procedures.

Skills and Experiences:

• Engineering/technical background (Diploma/Degree in mechanical engineering preferable) or equivalent lift engineering experience.
• Project management.
• Excellent communication skills.
• Customer focused with excellent attention to detail.
• Basic AutoCAD experience. Although training will be made available.
• Revit & Navisworks experience is desirable.
• IT literacy. Fluent in Microsoft Office 365.
• Previous experience of the elevator industry and capability to survey and assess existing equipment is desirable.
• Enthusiastic about engineering and willing to learn.

What KONE can offer:

We offer a competitive salary, 25 days holiday and 8 additional Bank Holidays, 1 volunteering day, Pension Scheme, Development opportunities and development reviews to help you achieve your professional goals. Endless support from experienced leaders within the lifts and escalators industry, Bonus, Dental Plan, Private Medical Insurance, GymFlexi Membership, Kone Discounts, hybrid working and 24/7 GP Support & Wellbeing Access.

At KONE, we strive to create an innovative and collaborative work culture, where we value the contribution of every individual. The commitment of each of our employees is at the heart of our collaborative approach, and we encourage participation and the sharing of information and ideas. We are committed to sustainable and responsible practices, based on ethical business practices. We develop a culture based on trust, respect, teamwork, and recognition of individual performance. Joining KONE means joining a company where it is good to live, respectful of the quality of life of each of its employees. We are proud to offer career paths rich in experiences and opportunities that will help you achieve your professional and personal goals.