At a Glance
- Tasks: Lead a dynamic team to enhance service delivery and customer satisfaction in logistics.
- Company: Join KONE, a leader in innovative solutions with a strong focus on customer excellence.
- Benefits: Enjoy competitive pay, career development opportunities, and a supportive work environment.
- Other info: Be part of a forward-thinking company that values growth and innovation.
- Why this job: Make a real difference by driving operational excellence and improving customer experiences.
- Qualifications: Experience in service delivery and strong leadership skills are essential.
The predicted salary is between 50000 - 50000 £ per year.
KONE is seeking a Purpose Service Delivery Manager in the United Kingdom to evaluate, develop, and lead a Service Delivery team, ensuring strategy is executed with a customer-centric focus and operational excellence across budgets and guidelines.
You will oversee parts procurement, inventory and delivery, drive first-time fulfillment, maintain UK depot stock for next-day service, manage supplier relationships and drive continuous improvement to support growth.
We think you need these skills to ace Service Delivery Manager — Logistics & Customer Excellence
Leadership Skills
Customer-Centric Focus
Operational Excellence
Budget Management
Parts Procurement
Inventory Management
Supplier Relationship Management