At a Glance
- Tasks: Drive sales by converting service contracts via phone and engaging with potential customers.
- Company: Join KONE, a leader in the lifts and escalator industry with a supportive culture.
- Benefits: Enjoy competitive salary, 25 days holiday, hybrid working, and wellness support.
- Other info: Be part of a dynamic team with excellent career growth opportunities.
- Why this job: Make an impact by winning new business and expanding customer relationships.
- Qualifications: Sales experience, strong communication skills, and a hunter mentality are essential.
The predicted salary is between 30000 - 40000 € per year.
As a Sales Specialist in Direct Sales, you are responsible for actively winning service contracts via phone for all units that are currently not under a KONE service agreement. This includes both third‐party equipment and KONE units that are serviced by competitors.
Your mission is to convert these units into KONE service by driving outbound sales activities, engaging with prospects, and successfully closing contracts. You will contribute directly to growth by acquiring new customers, increasing market share, and expanding within existing portfolios. This role requires a strong sales mindset, persistence, and the ability to succeed in a highly competitive environment.
Core Responsibilities- Proactively sell KONE service contracts via phone for all units not currently under KONE contract
- Convert competitor‐serviced units, including both non‐KONE and KONE equipment, into KONE service
- Execute outbound sales activities including cold calling and hot lead follow-up
- Identify, qualify, and develop new business opportunities
- Drive growth within existing customers by converting externally serviced units
- Build and manage a strong sales pipeline in Salesforce
- Conduct structured sales conversations, need analysis, and contract negotiations
- Prepare, present, and follow up on quotations to close deals efficiently
- Achieve high conversion rates through consistent follow-up and effective objection handling
- Maintain accurate customer and sales activity data in the CRM system - Salesforce
- Collaborate closely with internal stakeholders to maximize conversion success
- Contribute actively to achieving team sales targets and KPIs
- Completed commercial vocational training or equivalent professional experience
- Proven experience in sales, ideally in telesales, outbound sales, or direct sales environments
- Strong hunter mentality with a clear focus on winning new business
- Excellent communication, negotiation, and persuasion skills
- High resilience and motivation in a target-driven environment
- Confidence in cold calling and objection handling
- Confident use of MS Office applications
- Experience with Salesforce CRM and SAP preferred
- Strong written and spoken English skills
What KONE can offer: We offer a Competitive Salary, 25 days holiday and 8 additional Bank Holidays, 1 Volunteering Day, Pension Scheme, Development opportunities, and development reviews to help you achieve your professional goals. Endless support from experienced leaders within the lifts & escalator industry, Quarterly Commission, GymFlexi Membership, Dental Insurance, Medical Insurance, Kone Discounts, Prolonged Disability Insurance (PDI), Long Service Awards, Hybrid Working, 24/7 GP Support & Wellbeing Access.
We focus on creating an innovative and collaborative work culture where we value each individual's contribution. Employee engagement is a key area for us, and we encourage our employees to get involved and share information and ideas. Sustainability is an integral part of our culture and daily work. We adhere to ethical business practices and aim to build a culture of mutual respect and trust among colleagues, where good performance is recognised.
Direct Sales Specialist employer: Kone México
KONE is an exceptional employer located in Birmingham, offering a dynamic work environment that fosters innovation and collaboration. With a strong focus on employee development, competitive benefits including a generous holiday allowance, health insurance, and hybrid working options, KONE ensures that its employees are supported both professionally and personally. The company values sustainability and ethical practices, creating a culture where every contribution is appreciated and recognized, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Direct Sales Specialist
✨Tip Number 1
Get your game face on! When you're making those cold calls, remember to be enthusiastic and confident. People can hear your energy over the phone, so let it shine through!
✨Tip Number 2
Do your homework before you dial! Research your prospects and tailor your pitch to their needs. This shows you care and increases your chances of closing that deal.
✨Tip Number 3
Follow up like a pro! Don’t just leave it after the first call. A well-timed follow-up can make all the difference in converting leads into contracts. Keep that pipeline flowing!
✨Tip Number 4
Use our website to apply! We’re all about making connections, so head over to our site and get your application in. It’s a great way to show your interest and get noticed!
We think you need these skills to ace Direct Sales Specialist
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Direct Sales Specialist role. Highlight your sales experience, especially in telesales or outbound environments, and showcase any achievements that demonstrate your ability to win new business.
Craft a Compelling Cover Letter:Your cover letter should tell us why you're the perfect fit for this role. Use it to express your passion for sales and your understanding of KONE's services. Don't forget to mention your strong communication and negotiation skills!
Showcase Your Sales Mindset:In your application, emphasise your 'hunter mentality' and persistence. We want to see examples of how you've successfully converted leads into customers and how you handle objections during sales conversations.
Apply Through Our Website:We encourage you to apply directly through our website. This way, your application will be seen by the right people, and you'll have a better chance of standing out in the process. Good luck!
How to prepare for a job interview at Kone México
✨Know Your Product Inside Out
Before the interview, make sure you understand KONE's service offerings and how they compare to competitors. This knowledge will help you answer questions confidently and demonstrate your sales expertise.
✨Prepare for Cold Calling Scenarios
Since the role involves cold calling, practice your pitch and objection handling techniques. Think of common objections you might face and prepare responses that showcase your persuasive skills.
✨Showcase Your Sales Achievements
Be ready to discuss your previous sales successes. Use specific examples that highlight your ability to close deals and grow customer relationships, as this will show your potential value to the team.
✨Familiarise Yourself with Salesforce
As you'll be using Salesforce to manage your sales pipeline, brush up on your CRM skills. If you have experience with it, be prepared to discuss how you've used it effectively in past roles.
