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- Tasks: Lead a dynamic engineering team to deliver innovative lift solutions and ensure project excellence.
- Company: Join KONE, a leader in the lift industry, committed to innovation and sustainability.
- Benefits: Enjoy competitive salary, 25 days holiday, hybrid working, and extensive health perks.
- Why this job: Shape the future of engineering while fostering a culture of collaboration and continuous improvement.
- Qualifications: Proven leadership in complex projects, strong communication skills, and analytical mindset required.
- Other info: Embrace a supportive work culture that values every contribution and encourages personal growth.
The predicted salary is between 43200 - 72000 £ per year.
Customer Solutions Engineering (CSE) Manager page is loaded## Customer Solutions Engineering (CSE) Managerlocations: Keighleytime type: Na pełny etatposted on: Opublikowano dzisiajjob requisition id: R0655032Purpose of the RoleWe are seeking a dynamic and forward-thinking Customer Solutions Engineering (CSE) Manager – to lead our high-performing engineering team in the North & Midlands. You will lead a high-performing engineering team responsible for delivering innovative, customer-centric solutions in the lift industry. You will drive strategic improvements, foster a culture of continuous innovation, and ensure operational excellence across projects. This role is pivotal in shaping the future of engineering delivery at KONE, with a strong emphasis on customer-centric stakeholder collaboration, technical leadership, and business impact.# # Key Responsibilities## Strategic & Operational Excellence* Lead the execution of major lift projects, ensuring timely delivery, profitability, and customer satisfaction.* Drive continuous process improvements and implement best practices to enhance efficiency and quality.* Monitor market trends and technological advancements to proactively evolve engineering solutions and methodologies.* Develop and manage strategic roadmaps for the CSE team aligned with business objectives.## ## Innovation & Technical Leadership* Champion innovation in engineering solutions, integrating lifecycle thinking (installability, maintainability) into project planning.* Provide expert technical consultancy to internal teams and external customers, influencing specifications and solution design.* Ensure compliance with engineering policies, safety standards, and local codes.* Promote collaborative relationships across departments to drive shared success.## ## Performance & Results Focus* Lead performance management initiatives, using data-driven insights to improve team output and project outcomes.* Manage costing strategies to ensure cost-effective and competitive solutions.* Deliver high-quality inputs for sourcing and supply chain planning.* Provide expert insights to support sourcing strategies and supply chain optimization.## ## Client & Stakeholder Engagement* Act as a trusted advisor to Sales, Operations, Supply Line and clients, delivering value through strategic technical consultancy and pre-tender guidance.* Participate in key client engagements to influence specifications and ensure our solutions exceed customer expectations.* Build strong internal networks with cross-functional teams to enhance collaboration and achieve shared goals.# Leadership & Team Development* Inspire, coach, and lead a skilled engineering team, fostering a customer-focused culture of collaboration, accountability, and continuous improvement.* Set clear development roadmaps for the team, aligning skills and performance with business targets.* Conduct regular performance reviews and one-on-one coaching to unlock individual potential and team excellence.* Coach and mentor team members through regular one-on-one sessions and knowledge sharing.* Foster a culture of accountability, innovation, and continuous improvement.* Empower individuals to reach their full potential and contribute to team success.# # Skills & Experience* Proven leadership experience managing teams in complex project environments.* Exceptional stakeholder management and communication skills.* Proficiency in Microsoft Office, SAP, and data analysis tools.* Analytical mindset with a passion for solving complex problems and driving results.* Ability to challenge the status quo and implement improvements across systems, tools, and workflows.* Deep understanding of engineering principles and project cost management.* Excellent problem-solving and analytical thinking.* Strong verbal and written communication skills.What KONE can offer:We offer a Competitive Salary, 25 days holiday and 8 additional Bank Holidays, 1 Volunteering Day, Pension Scheme, Development opportunities and development reviews to help you achieve your professional goals. Endless support from experienced leaders within the lifts & escalator industry, Car, Bonus, Private Medical Insurance, GymFlex Membership, Dental Insurance, Kone Discounts, Prolonged Disability Insurance (PDI), Long Service Awards, Hybrid Working, 24/7 GP Support & Wellbeing Access.W firmie KONE koncentrujemy się na budowaniu innowacyjnej kultury współpracy, w której cenimy wkład każdej osoby. Zaangażowanie pracowników jest dla nas kluczowym obszarem zainteresowania. Zachęcamy do uczestnictwa i dzielenia się informacjami oraz pomysłami. Zrównoważony rozwój stanowi integralną część naszej kultury i codzienności. Stosujemy etyczne praktyki biznesowe oraz dążymy do rozwoju kultury współpracy, w której współpracownicy ufają sobie wzajemnie i darzą się szacunkiem, a dobre wyniki znajdują uznanie wśród współpracowników. Jako doskonałe miejsce pracy z dumą oferujemy szeroki zakres możliwości, które ułatwią osiągnięcie celów zawodowych i osobistych oraz umożliwią zdrowe, zrównoważone życie.Więcej informacji można znaleźć na stronie#J-18808-Ljbffr
Customer Solutions Engineering (CSE) Manager employer: Kone México
Contact Detail:
Kone México Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Solutions Engineering (CSE) Manager
✨Tip Number 1
Familiarise yourself with the latest trends in the lift industry. Understanding current technologies and innovations will not only help you in interviews but also demonstrate your commitment to staying ahead in the field.
✨Tip Number 2
Network with professionals in the engineering and lift sectors. Attend industry events or join relevant online forums to connect with potential colleagues and learn more about the company culture at KONE.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully managed teams in complex project environments. Be ready to share specific examples that highlight your ability to drive results and foster collaboration.
✨Tip Number 4
Research KONE's values and recent projects. Tailoring your conversation to align with their mission and showcasing your understanding of their work will set you apart as a candidate who truly fits their team.
We think you need these skills to ace Customer Solutions Engineering (CSE) Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in engineering management, particularly in complex project environments. Emphasise your leadership skills and any specific achievements that demonstrate your ability to drive customer-centric solutions.
Craft a Compelling Cover Letter: In your cover letter, express your passion for innovation in engineering and how you can contribute to KONE's mission. Mention specific projects or experiences that align with the responsibilities of the Customer Solutions Engineering Manager role.
Highlight Stakeholder Management Skills: Given the emphasis on client and stakeholder engagement, ensure you provide examples of how you've successfully managed relationships in previous roles. This could include instances where you influenced specifications or collaborated across departments.
Showcase Problem-Solving Abilities: Demonstrate your analytical mindset by including examples of complex problems you've solved in past projects. Highlight your approach to driving results and implementing improvements, as this aligns with the expectations for the role.
How to prepare for a job interview at Kone México
✨Showcase Your Leadership Skills
As a CSE Manager, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples of how you've successfully managed teams in complex project environments, focusing on your leadership style and the outcomes achieved.
✨Emphasise Stakeholder Management
This role requires exceptional stakeholder management skills. Be ready to discuss your experience in engaging with clients and internal teams, highlighting specific instances where your communication skills made a significant impact on project success.
✨Demonstrate Technical Expertise
You should be well-versed in engineering principles and project cost management. Brush up on relevant technical knowledge and be prepared to answer questions that assess your understanding of innovative engineering solutions and compliance with safety standards.
✨Prepare for Problem-Solving Scenarios
Expect to face questions that test your analytical mindset and problem-solving abilities. Think of complex challenges you've encountered in previous roles and how you approached them, showcasing your ability to drive results and implement improvements.
