Remote Care Assistant - Team Leader in Wolverhampton

Start your journey in a rewarding career, Join Komplex Care!

Location: Devon

Pay: £15.88 per hour

Hours: Monday to Friday 9am to 5pm

Required: Must hold a full UK Driving Licence

Note: At present, we’re only able to progress applications from candidates who hold existing work authorisation for the UK.

About Us: Komplex Care stands at the forefront of national care provision, delivering high-quality, nurse-led, person-centred care in the comfort of our clients' homes. We specialise in supporting both adults and children with complex conditions ranging from but not limited to spinal injuries, brain injuries & behaviour that may challenge. We strive to provide tailored complex care with a personal touch. Our mission is simple: to empower individuals to lead fulfilling, independent, and dignified lives. Every client receives dedicated attention from their own Operations Manager and Registered Nurse, ensuring continuity, compassion, and the highest standards of care in their preferred environment.

About The Role: Komplex Care are now hiring for a Team Leader in the Devon area to provide leadership within the clients home, ensuring that the delivery of care is of high-quality. The Service Coordinator is responsible for the care delivered, demonstrating critical thinking and skills in the management of clients. You will work collaboratively with the team to meet the needs of clients, supporting the delivery of policy and procedures, leading, coaching and mentoring a small team.

Main Duties included in this role:

• Supervise and lead a small team, Complex care assistants, providing supervision, role development and support.
• Carry out performance reviews as and when required.
• Undertake return to work interviews with staff following periods of sickness.
• Convene, chair and minute staff meetings for each client staff group.
• Work with the Komplex Nurses and contribute to the identification of training needs for all levels of staff and ensure training reflects developments in the area of care delivery and management.
• Monitor staffing levels in each client package, requesting recruitment intervention as necessary.
• Ensuring all shifts are covered in allocated packages, maintaining full responsibility for the safe coverage of care by appropriately skilled staff.

Specifications we are looking for:

• Ability to drive, have the use of your own vehicle and flexible to travel.
• Proven track record of working in a regulated care environment.
• Experience of supporting clients with mental health difficulties.
• Experience of providing care and support for clients with behaviour that can challenge.
• NVQ/QCF Level 3 in care.
• Understanding and knowledge of relevant legislation (e.g. CQC fundamental standards, health and safety).
• Excellent communication.
• Competent in basic IT.
• Commitment to providing and maintaining high standards of care and support.
• Enthusiastic and positive.

Why Join Komplex Care? We value and invest in every member of our team. When you join us, you can expect:

• Full-Time | £15.88 Per Hour
• Fully funded training and career development opportunities.
• 24/7 GP access for you and your immediate family.
• Free mental health support and wellbeing check-ins.
• Life insurance and everyday support advice lines.
• Retail discounts and vouchers (Amazon, Tesco, Nike, and more).
• Up to 33% off gym memberships and wellbeing reward schemes.
• Employee of the Month recognition and £50 voucher prize.
• Structured rota supporting a healthy work-life balance.

Make a Real Difference: This is more than a job — it’s a role where you can help others live more independently, confidently, and joyfully. If you’re ready to make a meaningful impact in a professional, values-driven environment, we’d love to hear from you.

Additional Information: This position is exempt from the Rehabilitation of Offenders Act 1974 and subject to an enhanced DBS check and satisfactory references. All criminal convictions, including spent ones, must be declared.

Help Shape a Brighter Future: Join us in creating a safe, empowering environment where young people can grow, heal, and thrive. Grow with us. Be part of Komplex Care!