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For Companies At a Glance
- Tasks: Welcome visitors and manage front office operations while supporting HR functions.
- Company: Join a supportive HQ team focused on creating a positive workplace culture.
- Benefits: Enjoy perks like 24/7 doctor access, birthday leave, and exclusive discounts.
- Why this job: Make a real impact in a role that blends reception duties with HR support.
- Qualifications: Experience in reception or HR, strong communication skills, and attention to detail.
- Other info: Dynamic environment with opportunities for professional growth and development.
The predicted salary is between 25000 - 30000 £ per year.
Hours of Work: 08:30am - 5.00pm Mon - Fri
Purpose of the role
Are you passionate about creating a welcoming and well‑organised workplace? We’re looking for a Receptionist to join our HQ team and play a vital role in ensuring our office runs smoothly while supporting our People & Culture (HR) function. Our HQ is the hub for all of our people from hosting meetings to inductions and training. As the first point of contact for visitors and staff, you’ll combine front‑of‑house reception duties with essential HR administration, helping to create a positive employee experience through accurate record‑keeping, onboarding support, and day‑to‑day HR tasks. This is a hands‑on role that will suit someone who is approachable, detail‑oriented, and confident working independently.
Key Responsibilities
- Welcome visitors, clients and staff with professionalism and warmth.
- Answer, screen and forward any incoming calls.
- Manage the front office operations, ensuring it is tidy and presentable.
- Receive, sort and distribute daily post and deliveries.
- Schedule and confirm appointments and meetings.
- Maintain office supplies including water and refreshments by ensuring office has correct stationary and sufficient supplies.
- Support the People & Culture and administrative teams by:
- Maintaining accurate employee records and assist with HR system updates
- Assisting with absence tracking, holiday records, and routine HR reporting.
- Coordinating the administration of our benefits platform
This list isn’t exhaustive; we’re a team that supports each other and adapts as we grow.
About You – Qualifications & Experience
- Proven experience in a reception, office administration, or HR support role.
- Exceptional communication skills, both written and verbal.
- Strong organisational abilities with the capacity to manage multiple tasks effectively.
- High level of accuracy and attention to detail.
- Professional and discreet in handling confidential information.
- Self‑motivated, confident working independently, and proactive in using initiative.
- Proficient in Microsoft Office and comfortable navigating HR systems or databases.
- Experience supporting HR functions or working within a People team.
- CIPD Level 3 qualification (or working towards).
- Solid understanding of data protection and GDPR principles.
- Familiarity with HRIS or employee management systems.
What We Offer
- The opportunity to make a lasting impact on services supporting individuals with complex needs.
- Ongoing training, professional development, and clinical support.
- A supportive, values‑led culture that encourages innovation and best practice.
- Benefits include:
- 24/7 access to a doctor (for you, partner, and children under 18)
- Day off for your birthday
- YouLife (exclusive employee discounts on retail, travel and dining)
- 24/7 mental health support (for you, partner, and children)
- Home‑life advice and life insurance
- Salary sacrifice on cars (post‑probation)
- Employee of the Month initiative where you could win a £50 Amazon voucher!
Note: At present, we’re only able to progress applications from candidates who hold existing work authorisation for the UK.
Office Receptionist in Telford employer: Komplex Group
Contact Detail:
Komplex Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office Receptionist in Telford
✨Tip Number 1
Make sure you research the company before your interview. Knowing about their culture and values will help you connect with the team and show that you're genuinely interested in being part of their workplace.
✨Tip Number 2
Practice your communication skills! As a receptionist, you'll be the first point of contact, so being warm and professional is key. Try role-playing with a friend to get comfortable with common questions and scenarios.
✨Tip Number 3
Don’t forget to showcase your organisational skills during the interview. Share examples of how you've managed multiple tasks or supported HR functions in the past. This will highlight your ability to keep things running smoothly.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen to join our team at HQ!
We think you need these skills to ace Office Receptionist in Telford
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for creating a welcoming workplace and how you can contribute to our team.
Tailor Your Experience: Make sure to highlight your relevant experience in reception, office administration, or HR support. We’re looking for someone who’s detail-oriented and organised, so give us examples of how you've managed multiple tasks effectively in the past.
Be Professional Yet Approachable: As the first point of contact, it’s important to convey professionalism while being warm and friendly. Use a tone in your application that reflects this balance, showing us you can handle enquiries with ease.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to join our HQ team!
How to prepare for a job interview at Komplex Group
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Office Receptionist role. Familiarise yourself with the key responsibilities and think about how your previous experience aligns with them. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
As a receptionist, exceptional communication is key. During the interview, practice clear and concise responses. You might even want to prepare a few examples of how you've effectively communicated in past roles, especially in handling enquiries or managing multiple tasks.
✨Demonstrate Your Organisational Skills
Being detail-oriented and organised is crucial for this role. Bring along examples of how you've managed office operations or supported HR functions in the past. Discuss any systems or tools you've used to keep things running smoothly, as this will highlight your ability to handle the day-to-day tasks.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, or specific HR projects you could be involved in. This shows your enthusiasm for the role and helps you gauge if the company is the right fit for you.