At a Glance
- Tasks: Support individuals with autism and learning disabilities to live independently.
- Company: Join Komplex Community, a leader in supported living services.
- Benefits: Free training, pension scheme, employee discounts, and well-being support.
- Why this job: Make a real difference in people's lives while developing your career.
- Qualifications: Compassionate, reliable, and flexible; driving licence required.
- Other info: Opportunities for professional development and QCF/NVQ qualifications.
Start your journey in a rewarding career | Join Komplex Community – empowering people with learning disabilities and complex needs to lead enriched, independent lives with dignity and purpose.
- Location: Cannock, Staffordshire.
- 12-hour shifts (Days & Waking Nights)
About Komplex Community
Komplex Community provides high-quality, person-centred supported living services across Shropshire and Staffordshire for adults with autism, learning disabilities, mental health needs, and behaviours that may challenge.
We believe in empowering individuals to take control of their lives, and we are equally committed to investing in our team through meaningful training, support, and career growth.
Why Join Komplex Community?
We value and invest in every member of our team. When you join us, you can expect:
- Fully funded training and career development opportunities
- 24/7 GP access for you and your immediate family
- Free mental health support and wellbeing check-ins
- Life insurance and everyday support advice lines
- Retail discounts and vouchers (Amazon, Tesco, Nike, and more)
- Up to 33% off gym memberships and wellbeing reward schemes
- Employee of the Month recognition and £50 voucher prize
- Structured rota supporting a healthy work-life balance
Note: At present, we’re only able to progress applications from candidates who hold existing work authorisation for the UK.
A Home That Feels Like Theirs
At Komplex Community, we provide more than support — we offer a safe, respectful, and empowering environment for people to thrive in their own homes.
Our team delivers consistent, compassionate care tailored to each individual’s needs. As a Support Worker, you’ll play a key role in helping people develop life skills, confidence, and emotional resilience. No two days are the same — but every day has the power to change someone’s life.
Your Role as a Support Worker
You’ll be part of a dedicated, hands‑on team supporting individuals with a range of complex needs such as Autism, Learning disabilities, Mental health conditions, & Challenging behaviour. To help the individual live safely and independently in their own homes. Your work will make a direct and lasting impact.
Responsibilities include:
- Supporting individuals with essential daily tasks such as cooking, personal care, cleaning, and budgeting
- Encouraging independence and building confidence through meaningful activities and community access
- Being a calm, reliable presence during difficult times, offering emotional reassurance and structure
- Promoting routines and relationships that help people feel safe, respected, and included
- Monitoring and recording progress, recognising and celebrating small wins every day
- Working regular 12-hour shifts — including waking nights — to provide consistent and high-quality care
What We Looking For
- A Full UK (manual) driving licence
- A minimum of one year’s experience working in care or support (desirable)
- Compassion, resilience, and emotional intelligence
- Confidence working with individuals with learning disabilities, autism, and behaviours that challenge
- Basic IT skills for communication and record-keeping
- Flexibility to work across services in Shropshire and Staffordshire
- A team-first attitude and commitment to delivering person-centred care
Make a Real Difference
This is more than a job — it’s a role where you can help others live more independently, confidently, and joyfully. If you’re ready to make a meaningful impact in a professional, values‑driven environment, we’d love to hear from you.
Additional Information
- This position is exempt from the Rehabilitation of Offenders Act 1974 and subject to an enhanced DBS check and satisfactory references. All criminal convictions, including spent ones, must be declared.
Help Shape a Brighter Future
Join us in creating a safe, empowering environment where young people can grow, heal, and thrive.
Support independence. Grow with us. Be part of Komplex Community.
Find out more here: www.komplexcommunity.co.uk
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Support Worker employer: Komplex Group
Contact Detail:
Komplex Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Worker
✨Tip Number 1
Get to know the company! Research Komplex Community and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in making a difference.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events related to care work. Building relationships can give you insider info and even a foot in the door for job opportunities.
✨Tip Number 3
Prepare for situational questions! Think about scenarios you might face as a Support Worker and how you'd handle them. This shows your problem-solving skills and compassion, which are key for this role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and serious about joining our team at Komplex Community.
We think you need these skills to ace Support Worker
Some tips for your application 🫡
Show Your Compassion: When writing your application, let your compassion shine through! Share personal experiences or stories that highlight your dedication to supporting individuals with autism and learning disabilities. We want to see your genuine passion for making a difference.
Tailor Your Application: Make sure to tailor your application to the role of Support Worker. Highlight your relevant skills and experiences that align with the job description. This shows us that you understand what we’re looking for and that you’re the right fit for our team.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate applications that are easy to read and get straight to the heart of why you’d be a great Support Worker with us.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate, so go ahead and give it a shot!
How to prepare for a job interview at Komplex Group
✨Know Your Stuff
Before the interview, make sure you understand the role of a Support Worker. Familiarise yourself with the specific needs of individuals with autism, complex needs, and learning disabilities. This will help you demonstrate your compassion and dedication during the conversation.
✨Showcase Your Flexibility
Since the job requires flexibility in working hours, be prepared to discuss your availability and willingness to work 12-hour shifts, including days and waking nights. Share examples from your past experiences where you've adapted to changing circumstances.
✨Highlight Teamwork and Independence
The role involves both independent work and teamwork. Think of instances where you've successfully worked alone and as part of a team. Be ready to explain how you balance these two aspects in your approach to care.
✨Ask Thoughtful Questions
At the end of the interview, don’t hesitate to ask questions about the company culture, training opportunities, or the specific challenges faced by the individuals you'll be supporting. This shows your genuine interest in the role and helps you assess if it's the right fit for you.