Onboarding Officer

Onboarding Officer

Full-Time 26000 - 28000 £ / year (est.) No home office possible
Komplex Group

At a Glance

  • Tasks: Shape first impressions and build lasting connections with new talent.
  • Company: Join Komplex Group, a leader in complex clinical care and mental health support.
  • Benefits: Enjoy life insurance, birthday off, retail discounts, and 24/7 GP access.
  • Other info: Fast-paced environment with a culture of collaboration and positivity.
  • Why this job: Be the face of onboarding excellence and make candidates feel valued.
  • Qualifications: Experience in onboarding, strong communication skills, and tech-savvy.

The predicted salary is between 26000 - 28000 £ per year.

Location: St James House, Hollinswood Road, Telford, TF2 9TZ

Type: Permanent/Full-time, Office-based

Salary: £26,000 - £28,000 per annum

Are you a top performing, experienced onboarding officer who thrives on delivering results and building relationships?

Why You’ll Love Working Here

  • Life Insurance – peace of mind for you and your loved ones
  • Your Birthday Off – because you deserve to celebrate YOU
  • 24/7 GP Access – for you and your siblings (yes, really!)
  • Retail Discounts – save on your favourite brands
  • Financial Advice – expert support when you need it
  • Employee Assistance Programme (EAP) – because wellbeing matters

Our Culture - where collaboration, respect, and positivity drive everything we do

About Us Komplex Group: Individually brilliant. Collectively exceptional. We’re a leading provider delivering complex clinical care and high acuity mental health support to children and adults. Our mission? To make high-quality care accessible everywhere. And that starts with hiring the right people.

Your Role As the face of Komplex Group for new talent, you’ll play a key role in shaping first impressions and building lasting connections. Communication is everything, you’ll engage candidates with clarity, confidence, and enthusiasm.

Your Responsibilities Include

  • Complete pre-employment checks to ensure compliance before start dates.
  • Coordinate inductions and PRICE training for new starters.
  • Carry out vetting checks (DBS, Right to Work, references, qualifications).
  • Maintain secure and compliant personnel records in line with GDPR.
  • Monitor staff compliance (training, DBS renewals, Right to Work, licences, NMC pins).
  • Liaise with candidates, managers and teams to support onboarding.
  • Prepare and issue contracts, onboarding packs and HR documentation.
  • Ensure personnel files are audit-ready and meet regulatory standards.
  • Chase outstanding documentation and elevate risks where needed.
  • Provide general HR and compliance administrative support.

What We’re Looking For

  • An experienced onboarder who delivers results and thrives in a fast-paced environment
  • A bubbly, approachable personality that makes candidates feel welcome and valued
  • Strong communication skills, you’ll be the voice and face of Komplex Group for new hires
  • Business Admin Level 2 (or working towards it)
  • Tech-savvy

Ready to be the face of onboarding excellence? Send your CV to Connor.lane@komplexgroup.co.uk or call 01952 781111 for an initial informal conversation.

Komplex Group is an equal opportunity employer.

Onboarding Officer employer: Komplex Group

At Komplex Group, we pride ourselves on being an exceptional employer that values collaboration, respect, and positivity in our workplace culture. Located in Telford, we offer a range of benefits including life insurance, birthday leave, and 24/7 GP access, ensuring our employees feel supported both personally and professionally. With ample opportunities for growth and development, you will play a vital role in shaping the future of high-quality care while enjoying a rewarding and fulfilling career as an Onboarding Officer.
Komplex Group

Contact Detail:

Komplex Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Onboarding Officer

✨Tip Number 1

Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for an onboarding officer role. You never know who might have the inside scoop on job openings!

✨Tip Number 2

Prepare for interviews by researching the company culture and values. At Komplex Group, they value collaboration and positivity, so be ready to showcase how you embody these traits in your work.

✨Tip Number 3

Practice your communication skills! As the face of onboarding, you'll need to engage candidates with clarity and enthusiasm. Try mock interviews with friends or family to get comfortable.

✨Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Komplex Group team!

We think you need these skills to ace Onboarding Officer

Communication Skills
Relationship Building
Attention to Detail
Compliance Knowledge
GDPR Awareness
Organisational Skills
Problem-Solving Skills
Tech-Savvy
Administrative Support
Vetting and Background Checks
Onboarding Processes
Training Coordination
Audit Preparedness
Fast-Paced Environment Adaptability

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Onboarding Officer role. Highlight your communication skills and any relevant onboarding experience to show us you’re the perfect fit!

Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and how you can contribute to our mission at Komplex Group. Keep it friendly and professional, just like we are!

Showcase Your Personality: We love a bubbly personality! Don’t be afraid to let your character shine through in your application. We want to see how you can engage and connect with new hires right from the start.

Apply Through Our Website: For the best chance of success, make sure to apply through our website. It’s the easiest way for us to keep track of your application and ensures you don’t miss out on any important updates!

How to prepare for a job interview at Komplex Group

✨Know the Company Inside Out

Before your interview, take some time to research Komplex Group. Understand their mission, values, and the services they provide. This will not only help you answer questions more effectively but also show your genuine interest in the role.

✨Showcase Your Communication Skills

As an onboarding officer, communication is key. Prepare examples of how you've successfully engaged with candidates in the past. Practice articulating your thoughts clearly and confidently, as this will reflect your ability to connect with new hires.

✨Prepare for Compliance Questions

Given the nature of the role, be ready to discuss your experience with compliance and record-keeping. Brush up on GDPR regulations and think of specific instances where you ensured compliance in previous roles.

✨Bring Your Bubbly Personality

The job description mentions a bubbly, approachable personality. Be yourself during the interview! Let your enthusiasm shine through, as this will help you connect with the interviewers and demonstrate that you’re the right fit for their team.

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

>