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- Tasks: Support individuals with learning disabilities to live independently and confidently.
- Company: Join Komplex Community, a leader in empowering people with complex needs.
- Benefits: Earn £13.00 per hour, enjoy flexible shifts, and access free mental health support.
- Other info: Enjoy structured training, retail discounts, and a supportive team environment.
- Why this job: Make a real difference in people's lives while growing your career.
- Qualifications: Compassionate individuals with care experience and a full UK driving licence.
The predicted salary is between 27000 - 28000 £ per year.
Start your journey in a rewarding career. Join Komplex Community – empowering people with learning disabilities and complex needs to lead enriched, independent lives with dignity and purpose.
Location and Hours
Location: Billingham, Middlesbrough. Full-Time | £13.00 Per Hour (flat rate) 12-hour shifts (Days & Waking Nights)
About Komplex Community
Komplex Community provides high-quality, person-centred supported living services across the UK for adults with autism, learning disabilities, mental health needs, and behaviours that may challenge. We believe in empowering individuals to take control of their lives, and we are equally committed to investing in our team through meaningful training, support, and career growth.
A Home That Feels Like Theirs – At Komplex Community, we provide more than support — we offer a safe, respectful, and empowering environment for people to thrive in their own homes. Our team delivers consistent, compassionate care tailored to each individual’s needs. As a Support Worker, you’ll play a key role in helping people develop life skills, confidence, and emotional resilience. No two days are the same — but every day has the power to change someone’s life.
Your Role as a Support Worker
You’ll be part of a dedicated, hands‑on team supporting individuals with a range of complex needs such as Autism, Learning disabilities, Mental health conditions, & Challenging behaviour. To help the individual live safely and independently in their own homes. Your work will make a direct and lasting impact.
Responsibilities Include
- Supporting individuals with essential daily tasks such as cooking, personal care, cleaning, and budgeting
- Encouraging independence and building confidence through meaningful activities and community access
- Being a calm, reliable presence during difficult times, offering emotional reassurance and structure
- Promoting routines and relationships that help people feel safe, respected, and included
- Monitoring and recording progress, recognising and celebrating small wins every day
- Working regular 12-hour shifts — including waking nights — to provide consistent and high-quality care
What We’re Looking For
- A Full UK (manual) driving licence
- A minimum of one year’s experience working in care or support (desirable)
- Compassion, resilience, and emotional intelligence
- Confidence working with individuals with learning disabilities, autism, and behaviours that challenge
- Basic IT skills for communication and record-keeping
- A team-first attitude and commitment to delivering person-centred care
Benefits
- Full-Time | £13.00 Per Hour (flat rate)
- Fully funded training and career development opportunities
- 24/7 GP access for you and your immediate family
- Free mental health support and wellbeing check-ins
- Life insurance and everyday support advice lines
- Retail discounts and vouchers (Amazon, Tesco, Nike, and more)
- Up to 33% off gym memberships and wellbeing reward schemes
- Employee of the Month recognition and £50 voucher prize
- Structured rota supporting a healthy work-life balance
Additional Information
This position is exempt from the Rehabilitation of Offenders Act 1974 and subject to an enhanced DBS check and satisfactory references. All criminal convictions, including spent ones, must be declared.
Make a Real Difference
This is more than a job — it’s a role where you can help others live more independently, confidently, and joyfully. If you’re ready to make a meaningful impact in a professional, values-driven environment, we’d love to hear from you. Support independence. Grow with us. Be part of Komplex Community.
Support Worker in Billingham employer: Komplex Group
Contact Detail:
Komplex Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Worker in Billingham
✨Tip Number 1
Network like a pro! Reach out to people in the care sector, attend local events, or join online forums. You never know who might have a lead on a Support Worker position at Komplex Community!
✨Tip Number 2
Prepare for those interviews! Research common questions for Support Worker roles and think about how your experiences align with the job description. We want to see your passion for empowering individuals shine through!
✨Tip Number 3
Showcase your skills! Bring along examples of how you've supported individuals in the past, especially in challenging situations. This will help us see how you can make a real difference at Komplex Community.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our team and making an impact in the lives of those we support.
We think you need these skills to ace Support Worker in Billingham
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for supporting individuals with learning disabilities shine through. We want to see your genuine interest in making a difference in their lives!
Tailor Your Experience: Make sure to highlight any relevant experience you have in care or support work. We love seeing how your background aligns with our mission at Komplex Community, so don’t hold back!
Be Person-Centred: Remember, this role is all about empowering individuals. Use your application to demonstrate how you’ve supported others in the past and how you plan to continue doing so with us.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this rewarding opportunity!
How to prepare for a job interview at Komplex Group
✨Know the Company
Before your interview, take some time to research Komplex Community. Understand their mission of empowering individuals with learning disabilities and complex needs. This will not only show your genuine interest but also help you align your answers with their values.
✨Showcase Your Experience
Be ready to discuss your previous experience in care or support roles. Highlight specific examples where you've made a difference in someone's life, especially in areas like promoting independence or providing emotional support. This will demonstrate your capability and passion for the role.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and emotional intelligence. Think about how you would handle challenging behaviours or support someone during a difficult time. Practising these scenarios can help you articulate your thought process clearly.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training opportunities, team dynamics, or how they measure success in supporting individuals. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.