At a Glance
- Tasks: Support individuals with autism and learning disabilities in daily tasks and promote independence.
- Company: Komplex Community, dedicated to empowering individuals with complex needs.
- Benefits: Competitive pay, fully funded training, mental health support, and retail discounts.
- Other info: Flexible shifts with a focus on work-life balance and career growth.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
- Qualifications: Experience in care, compassion, and a full UK driving licence required.
The predicted salary is between 13 - 13 £ per hour.
Location: Droitwich | Bank Staff | Pay: £13.00 per hour (flat rate) | Shift: 12‑hour shifts (days & waking nights)
About Komplex Community
Komplex Community provides high‑quality, person‑centred supported living services for adults with autism, learning disabilities, mental health needs, and behaviours that may challenge. We believe in empowering individuals to take control of their lives and are committed to investing in our team through meaningful training, support and career growth.
Your Role as a Support Worker
You will be part of a dedicated, hands‑on team supporting individuals with a range of complex needs such as autism, learning disabilities, mental health conditions, and challenging behaviour. Your goal is to help them live safely and independently in their own homes. Your work will have a direct and lasting impact.
Responsibilities
- Support individuals with essential daily tasks such as cooking, personal care, cleaning and budgeting.
- Encourage independence and build confidence through meaningful activities and community access.
- Provide a calm, reliable presence during difficult times, offering emotional reassurance and structure.
- Promote routines and relationships that help people feel safe, respected and included.
- Monitor and record progress, recognising and celebrating small wins every day.
- Work regular 12‑hour shifts, including waking nights, to provide consistent and high‑quality care.
What We’re Looking For
- Full UK (manual) driving licence.
- Minimum of one year’s experience working in care or support (desirable).
- Compassion, resilience and emotional intelligence.
- Confidence working with individuals with learning disabilities, autism and behaviours that challenge.
- Basic IT skills for communication and record‑keeping.
- Flexibility to work across services in Shropshire and Staffordshire.
- A team‑first attitude and commitment to delivering person‑centred care.
Benefits
- Fully funded training and career development opportunities.
- 24/7 GP access for you and your immediate family.
- Free mental health support and wellbeing check‑ins.
- Life insurance and everyday support advice lines.
- Retail discounts and vouchers (Amazon, Tesco, Nike and more).
- Up to 33 percent off gym memberships and wellbeing reward schemes.
- Employee of the Month recognition and £50 voucher prize.
- Structured rota supporting a healthy work‑life balance.
This position is exempt from the Rehabilitation of Offenders Act 1974 and is subject to an enhanced DBS check and satisfactory references. All criminal convictions, including spent ones, must be declared.
Bank Support Worker employer: Komplex Group
At Komplex Community, we pride ourselves on being an exceptional employer dedicated to empowering our team and the individuals we support. Located in Droitwich, we offer a supportive work culture with fully funded training, career development opportunities, and a structured rota that promotes a healthy work-life balance. Our commitment to employee wellbeing is reflected in our 24/7 GP access, mental health support, and recognition programmes, making us a rewarding place to build a meaningful career in care.
StudySmarter Expert Advice🤫
We think this is how you could land Bank Support Worker
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Komplex Group.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Komplex Group!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Komplex Group, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Komplex Group or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Bank Support Worker
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Komplex Group:Before hitting send, make sure to tailor your application specifically to Komplex Group! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Komplex Group
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
