At a Glance
- Tasks: Lead a compassionate team in delivering exceptional supported living care.
- Company: Join a growing organisation with strong values and a supportive culture.
- Benefits: Competitive salary, wellbeing perks, career development, and pension scheme.
- Other info: Immediate start available; be part of a collaborative team making a difference.
- Why this job: Make a positive impact on lives while thriving in a dynamic environment.
- Qualifications: Experience in operational roles and managing teams in supported living.
The predicted salary is between 30000 - 40000 £ per year.
Location: Staffordshire and Wolverhampton
Salary: To be discussed on interview
Job Type: Full-time, Permanent
Reports to: Operations Director
Immediate Start Date
What We Are Looking For
We are seeking a compassionate and experienced leader to join our senior management team, overseeing multiple complex services in a supported living environment. If you are someone who shares our passion for delivering exceptional care, thrives in a fast-paced environment, and wants to be part of a growing organisation with strong values, this is the role for you.
Key Responsibilities
- Team Leadership: Manage Service Coordinators across all five services, fostering a strong and effective team.
- Operational Excellence: Oversee the day-to-day operations of services, ensuring the delivery of outstanding, person-centred care.
- Care Planning: Collaborate with healthcare professionals, families, and clients to develop and implement tailored care plans.
- Compliance and Quality: Ensure all services meet and exceed CQC standards, conducting regular audits to maintain governance.
- Mentorship and Support: Lead, inspire, and mentor your team, fostering an engaging and nurturing work environment.
- Collaboration: Work closely with senior management and clinical teams to ensure seamless service delivery.
- Service Development: Contribute to business growth through relationship-building with commissioners, families, and stakeholders, and support the setup of new services.
- Continuous Improvement: Drive improvements in care quality through change implementation and innovation.
What You Will Bring
- A minimum of 1 years' experience in an operational role.
- Experience of supported living, Learning Disabilities, Autism, Mental Health, Dual Diagnosis.
- Proven experience in managing people, developing businesses, meeting CQC requirements, and working within a multidisciplinary team.
- A collaborative mindset with a desire to work as part of a team committed to achieving shared success.
- Strong leadership skills focused on staff development, motivation, and excellence.
- A passion for delivering high-quality care and improving outcomes for individuals.
- Flexibility, resilience, and the ability to thrive in a dynamic, fast-paced environment.
- A full UK driving licence.
Why Join Us?
- Competitive Salary: Reflecting your skills and experience
- Wellbeing Perks: Including virtual GP access, discounts, and exclusive offers
- Career Development: Ongoing opportunities for professional growth and training
- Pension Scheme: Enrolment into a workplace pension
- Death-in-Service Benefit
- Growth Incentives: Be rewarded for contributing to the success of a growing organisation
- Supportive Culture: Join a collaborative team committed to making a difference
How to Apply
If you are ready to make a positive impact on the lives of the people we support, we would love to hear from you! For an informal chat, call us on 01952 781 111, or email to apply.
Operations Manager - Complex Supported Living in Stafford employer: Komplex Community
Join a compassionate and dynamic team as an Operations Manager in Staffordshire and Wolverhampton, where your leadership will directly impact the quality of care provided to individuals in supported living. We offer a supportive culture that prioritises employee wellbeing, continuous professional development, and competitive benefits, ensuring you thrive in a rewarding environment dedicated to making a difference in people's lives.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager - Complex Supported Living in Stafford
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector and let them know you're on the lookout for an Operations Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by researching the company and its values. Make sure you can articulate how your experience aligns with their mission of delivering exceptional care. We want to see that passion shine through!
✨Tip Number 3
Practice makes perfect! Get a friend or family member to do mock interviews with you. This will help you feel more confident and ready to tackle any questions about your leadership style and operational excellence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our organisation.
We think you need these skills to ace Operations Manager - Complex Supported Living in Stafford
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for delivering exceptional care shine through. We want to see that you genuinely care about making a difference in people's lives, so share your experiences and motivations!
Tailor Your Application:Make sure to customise your application to highlight your relevant experience in supported living and operational roles. We’re looking for specific examples that demonstrate your leadership skills and ability to thrive in a fast-paced environment.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your key achievements stand out!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss any important updates from our team!
How to prepare for a job interview at Komplex Community
✨Know Your Stuff
Make sure you understand the key responsibilities of the Operations Manager role. Familiarise yourself with concepts like person-centred care, CQC standards, and team leadership. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or improved service delivery. Highlight how you’ve mentored staff or driven operational excellence. This will demonstrate your capability to inspire and manage a team effectively.
✨Emphasise Collaboration
Since this role involves working closely with various stakeholders, be ready to discuss how you’ve collaborated with healthcare professionals, families, and other teams in the past. Share specific instances where teamwork led to positive outcomes, showcasing your collaborative mindset.
✨Ask Thoughtful Questions
Prepare some insightful questions about the organisation's values, future service developments, or how they measure success in care quality. This not only shows your interest but also helps you gauge if the company aligns with your own values and career goals.
