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- Tasks: Coordinate services to empower individuals with learning disabilities and complex needs.
- Company: Join Komplex Community, dedicated to enriching lives with dignity and purpose.
- Benefits: Competitive pay of £15.00 per hour and meaningful work experience.
- Why this job: Make a real difference in people's lives while building a rewarding career.
- Qualifications: Must hold a full UK Driving Licence and have a passion for helping others.
- Other info: Opportunity to grow in a supportive environment focused on community impact.
Start your journey in a rewarding career, Join Komplex Community! Empowering people with learning disabilities and complex needs to lead enriched, independent lives with dignity and purpose.
Job Title: Community Service Co-Ordinator
Location: West Midlands
Pay: £15.00 per hour
Required: Must hold a full UK Driving Licence
Note: At present, we\’re only able to progress applications from candidates who hold existing work authorisation for the UK.
About Komplex Community:
Komplex Community provides high-quality, person-centred supported living services across Shropshire and Staffordshire for adults with autism, learning disabilities, mental health needs, and behaviours that may challenge.
We believe in empowering individuals to take control of their lives, and we are equally committed to investing in our team through meaningful training, support, and career growth.
About The Role:
Komplex Community are now hiring for a service co-ordinator in the Shropshire, Staffordshire & West Midlands area to provide leadership within the clients home, ensuring that the delivery of care is of high-quality.
The Service Coordinator is responsible for the care delivered, demonstrating critical thinking and skills in the management of clients. You will work collaboratively with the team to meet the needs of clients, supporting the delivery of policy and procedures, leading. coaching and mentoring a small team.
A Home That Feels Like Theirs:
At Komplex Community, we provide more than support – we offer a safe, respectful, and empowering environment for people to thrive in their own homes.
Our team delivers consistent, compassionate care tailored to each individual\’s needs. As a Support Worker, you\’ll play a key role in helping people develop life skills, confidence, and emotional resilience. No two days are the same – but every day has the power to change someone\’s life.
Main Duties included in this role:
- Supervise and manage a small team, Seniors and Support Workers, providing supervision, role development and support. Carry out performance reviews as and when required.
- Undertake return to work interviews with staff following periods of sickness.
- Convene, chair and minute staff meetings for each client staff group.
- Work with the Komplex Nurses and contribute to the identification of training needs for all levels of staff and ensure training reflects developments in the area of care delivery and management.
- Monitor staffing levels in each client package, requesting recruitment intervention as necessary.
- Ensuring all shifts are covered in allocated packages, maintaining full responsibility for the safe coverage of care by appropriately skilled staff.
Specifications we are looking for:
- Ability to drive, have the use of your own vehicle and flexible to travel
- Proven track record of working in a regulated care environment
- Experience of supporting clients with mental health difficulties
- Experience of providing care and support for clients with behaviour that can challenge
- NVQ/QCF Level 3 in care
- Understanding and knowledge of relevant legislation (e.g. CQC fundamental standards, health and safety)
- Excellent communication
- Competent in basic IT
- Commitment to providing and maintaining high standards of care and support
- Enthusiastic and positive
Why Join Komplex Community?
We value and invest in every member of our team. When you join us, you can expect:
- Full-Time | £15.00 Per Hour
- Fully funded training and career development opportunities
- 24/7 GP access for you and your immediate family
- Free mental health support and wellbeing check-ins
- Life insurance and everyday support advice lines
- Retail discounts and vouchers (Amazon, Tesco, Nike, and more)
- Up to 33% off gym memberships and wellbeing reward schemes
- Employee of the Month recognition and £50 voucher prize
- Structured rota supporting a healthy work-life balance
Make a Real Difference
This is more than a job – it\’s a role where you can help others live more independently, confidently, and joyfully. If you\’re ready to make a meaningful impact in a professional, values-driven environment, we\’d love to hear from you.
Additional Information
- This position is exempt from the Rehabilitation of Offenders Act 1974 and subject to an enhanced DBS check and satisfactory references. All criminal convictions, including spent ones, must be declared.
Help Shape a Brighter Future
Join us in creating a safe, empowering environment where young people can grow, heal, and thrive.
Support independence. Grow with us. Be part of Komplex Community.
Find out more here: www.komplexcommunity.co.uk
Service Coordinator employer: Komplex Community
Contact Detail:
Komplex Community Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Coordinator
✨Tip Number 1
Network like a pro! Reach out to people in the community services sector, especially those who work with learning disabilities. A friendly chat can open doors and give you insights that might just land you that Service Coordinator role.
✨Tip Number 2
Prepare for the interview by researching Komplex Community. Understand their mission and values, and think about how your skills align with empowering individuals. We want to see your passion for making a difference!
✨Tip Number 3
Practice common interview questions related to community service roles. Think about scenarios where you've demonstrated empathy, problem-solving, and teamwork. We love hearing real-life examples that showcase your abilities!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our mission to empower those with complex needs.
We think you need these skills to ace Service Coordinator
Some tips for your application 🫡
Read the Job Description Carefully: Before you start writing, make sure to read through the job description thoroughly. We want to see that you understand what the role of a Service Coordinator involves and how your skills align with it.
Tailor Your Application: Don’t just send a generic application! We love it when candidates personalise their applications to highlight relevant experience and skills that match the job requirements. Show us why you’re the perfect fit!
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured responses that are easy to read. Avoid jargon unless it’s relevant to the role – we want to hear your voice!
Apply Through Our Website: Make sure to apply through our website for the best chance of getting noticed. It’s super easy, and we’ll be able to track your application better. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Komplex Community
✨Know the Company
Before your interview, take some time to research Komplex Community. Understand their mission of empowering people with learning disabilities and complex needs. This will help you align your answers with their values and show that you're genuinely interested in the role.
✨Highlight Relevant Experience
Make sure to prepare examples from your past work or volunteer experiences that demonstrate your ability to support individuals with complex needs. Think about specific situations where you made a positive impact, as this will resonate well with the interviewers.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the role and the team you'll be working with. This shows your enthusiasm and helps you gauge if the company culture is a good fit for you.
✨Practice Your Driving Skills
Since a full UK driving licence is required, make sure you're comfortable discussing your driving experience. You might even want to mention how your driving skills can help you in the role, especially when coordinating services in the community.
