At a Glance
- Tasks: Lead a compassionate team in delivering exceptional supported living care.
- Company: Join a growing organisation with strong values and a supportive culture.
- Benefits: Competitive salary, wellbeing perks, career development, and pension scheme.
- Other info: Immediate start available; join us to drive meaningful change!
- Why this job: Make a positive impact on lives while thriving in a dynamic environment.
- Qualifications: Experience in operational roles and managing teams in supported living.
Location: Staffordshire and Wolverhampton
Salary: £30,000 - £35,000 per annum
Job Type: Full-time, Permanent
Reports to: Operations Director
Immediate Start Date
What We’re Looking For
We are seeking a compassionate and experienced leader to join our senior management team, overseeing multiple complex services in a supported living environment. If you are someone who shares our passion for delivering exceptional care, thrives in a fast-paced environment, and wants to be part of a growing organisation with strong values, this is the role for you.
Key Responsibilities
- Team Leadership: Manage Service Coordinators across all five services, fostering a strong and effective team.
- Operational Excellence: Oversee the day-to-day operations of services, ensuring the delivery of outstanding, person-centred care.
- Care Planning: Collaborate with healthcare professionals, families, and clients to develop and implement tailored care plans.
- Compliance and Quality: Ensure all services meet and exceed CQC standards, conducting regular audits to maintain governance.
- Mentorship and Support: Lead, inspire, and mentor your team, fostering an engaging and nurturing work environment.
- Collaboration: Work closely with senior management and clinical teams to ensure seamless service delivery.
- Service Development: Contribute to business growth through relationship-building with commissioners, families, and stakeholders, and support the setup of new services.
- Continuous Improvement: Drive improvements in care quality through change implementation and innovation.
What You’ll Bring
- A minimum of 1 years’ experience in an operational role.
- Experience of supported living, Learning Disabilities, Autism, Mental Health, Dual Diagnosis.
- Proven experience in managing people, developing businesses, meeting CQC requirements, and working within a multidisciplinary team.
- A collaborative mindset with a desire to work as part of a team committed to achieving shared success.
- Strong leadership skills focused on staff development, motivation, and excellence.
- A passion for delivering high-quality care and improving outcomes for individuals.
- Flexibility, resilience, and the ability to thrive in a dynamic, fast-paced environment.
- A full UK driving licence.
Why Join Us?
- Competitive Salary: Reflecting your skills and experience
- Wellbeing Perks: Including virtual GP access, discounts, and exclusive offers
- Career Development: Ongoing opportunities for professional growth and training
- Pension Scheme: Enrolment into a workplace pension
- Death-in-Service Benefit
- Growth Incentives: Be rewarded for contributing to the success of a growing organisation
- Supportive Culture: Join a collaborative team committed to making a difference
How to Apply
If you’re ready to make a positive impact on the lives of the people we support, we’d love to hear from you! For an informal chat, call us on 01952 781 111, or email Connor.Lane@komplexgroup.co.uk to apply.
Remote Operations Manager - Complex Supported Living employer: Komplex Community
Join a compassionate and dynamic team as a Remote Operations Manager in Staffordshire and Wolverhampton, where your leadership will directly impact the quality of care provided to individuals in supported living. With a strong focus on employee wellbeing, ongoing professional development, and a collaborative culture, we offer a rewarding environment for those passionate about making a difference in the lives of others. Enjoy competitive salaries, career growth opportunities, and a supportive atmosphere that values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Remote Operations Manager - Complex Supported Living
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its values, especially around care quality and team leadership. Be ready to share your experiences that align with their mission and how you can contribute to their growth.
✨Tip Number 3
Showcase your passion! During interviews, express your commitment to delivering exceptional care and improving outcomes for individuals. Share specific examples of how you've made a difference in previous roles.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team and making a positive impact in supported living.
We think you need these skills to ace Remote Operations Manager - Complex Supported Living
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for delivering exceptional care shine through. We want to see that you genuinely care about making a difference in people's lives, so share your experiences and motivations!
Tailor Your Application:Make sure to customise your application to highlight your relevant experience in supported living and operational roles. We’re looking for specific examples that demonstrate your leadership skills and ability to thrive in a fast-paced environment.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points where necessary to make your key achievements stand out!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets to us quickly and efficiently, so don’t hesitate!
How to prepare for a job interview at Komplex Community
✨Know the Company Inside Out
Before your interview, take some time to research the organisation thoroughly. Understand their values, mission, and the specific services they provide in supported living. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Leadership Skills
As a potential Operations Manager, it's crucial to demonstrate your leadership abilities. Prepare examples from your past experiences where you've successfully managed teams, fostered collaboration, or improved service delivery. Highlight how you can inspire and mentor others to achieve excellence.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving skills and ability to handle complex situations. Think about challenges you've encountered in previous roles and how you resolved them, especially in a supported living context. This will showcase your operational excellence and commitment to high-quality care.
✨Ask Thoughtful Questions
At the end of the interview, you'll likely have the chance to ask questions. Use this opportunity to inquire about the organisation's future plans, team dynamics, or how they measure success in their services. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
