At a Glance
- Tasks: Lead a compassionate team to deliver exceptional care in supported living services.
- Company: Join a growing organisation with strong values and a supportive culture.
- Benefits: Competitive salary, wellbeing perks, career development, and pension scheme.
- Other info: Dynamic environment with opportunities for professional growth and innovation.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in operations and supported living, with strong leadership abilities.
The predicted salary is between 30000 - 40000 £ per year.
Location: Staffordshire and Wolverhampton
Salary: To be discussed on interview
Job Type: Full-time, Permanent
Reports to: Operations Director
Immediate Start Date
What We're Looking For
We are seeking a compassionate and experienced leader to join our senior management team, overseeing multiple complex services in a supported living environment. If you are someone who shares our passion for delivering exceptional care, thrives in a fast-paced environment, and wants to be part of a growing organisation with strong values, this is the role for you.
Key Responsibilities
- Team Leadership: Manage Service Coordinators across all five services, fostering a strong and effective team.
- Operational Excellence: Oversee the day-to-day operations of services, ensuring the delivery of outstanding, person-centred care.
- Care Planning: Collaborate with healthcare professionals, families, and clients to develop and implement tailored care plans.
- Compliance and Quality: Ensure all services meet and exceed CQC standards, conducting regular audits to maintain governance.
- Mentorship and Support: Lead, inspire, and mentor your team, fostering an engaging and nurturing work environment.
- Collaboration: Work closely with senior management and clinical teams to ensure seamless service delivery.
- Service Development: Contribute to business growth through relationship-building with commissioners, families, and stakeholders, and support the setup of new services.
- Continuous Improvement: Drive improvements in care quality through change implementation and innovation.
What You'll Bring
- A minimum of 1 years' experience in an operational role.
- Experience of supported living, Learning Disabilities, Autism, Mental Health, Dual Diagnosis.
- Proven experience in managing people, developing businesses, meeting CQC requirements, and working within a multidisciplinary team.
- A collaborative mindset with a desire to work as part of a team committed to achieving shared success.
- Strong leadership skills focused on staff development, motivation, and excellence.
- A passion for delivering high-quality care and improving outcomes for individuals.
- Flexibility, resilience, and the ability to thrive in a dynamic, fast-paced environment.
- A full UK driving licence.
Why Join Us?
- Competitive Salary: Reflecting your skills and experience
- Wellbeing Perks: Including virtual GP access, discounts, and exclusive offers
- Career Development: Ongoing opportunities for professional growth and training
- Pension Scheme: Enrolment into a workplace pension
- Death-in-Service Benefit
- Growth Incentives: Be rewarded for contributing to the success of a growing organisation
- Supportive Culture: Join a collaborative team committed to making a difference
How to Apply
If you're ready to make a positive impact on the lives of the people we support, we'd love to hear from you! For an informal chat, call us on 01952 781 111, or email to apply.
Operations Manager - Complex Supported Living employer: Komplex Community
Join a compassionate and dynamic team as an Operations Manager in Staffordshire and Wolverhampton, where your leadership will directly impact the quality of care provided to individuals in supported living. We offer a supportive culture that prioritises employee wellbeing, continuous professional development, and competitive benefits, ensuring you thrive in a rewarding environment dedicated to making a difference in people's lives.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager - Complex Supported Living
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector and let them know you're on the lookout for an Operations Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its values, especially around person-centred care. Be ready to share examples of how you've led teams and improved service delivery in your previous roles.
✨Tip Number 3
Show your passion! During interviews, express your commitment to delivering high-quality care and improving outcomes for individuals. Share stories that highlight your experience with supported living and how you've made a difference.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team and making a positive impact in the lives of those we support.
We think you need these skills to ace Operations Manager - Complex Supported Living
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for delivering exceptional care shine through. We want to see that you genuinely care about making a difference in people's lives, so share your experiences and motivations!
Tailor Your Application:Make sure to customise your application to highlight your relevant experience in supported living and operational roles. We love seeing how your background aligns with our values and the specific requirements of the Operations Manager position.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your key achievements stand out!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Komplex Community
✨Know Your Stuff
Before the interview, make sure you thoroughly understand the role of an Operations Manager in a supported living environment. Familiarise yourself with key responsibilities like team leadership, care planning, and compliance with CQC standards. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or improved operational processes. Highlight how you’ve mentored staff and fostered a positive work environment. This is crucial for demonstrating that you can inspire and manage a team effectively.
✨Emphasise Collaboration
Since the role involves working closely with various stakeholders, be ready to discuss how you’ve collaborated with healthcare professionals, families, and clients in the past. Share specific instances where your collaborative approach led to successful outcomes, as this aligns with the organisation's values.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the company’s culture, future service developments, or how they measure success in care delivery. This shows your enthusiasm for the role and helps you gauge if the organisation is the right fit for you.
