Senior Salesforce Solutions Consultant

At Komodo Health, our mission is to reduce the global burden of disease. We believe that smarter use of data is essential to this mission. That's why we built the Healthcare Map — the industry's largest, most complete, precise view of the U.S. healthcare system — by combining de-identified, real-world patient data with innovative algorithms and decades of clinical experience. The Healthcare Map serves as our foundation for a powerful suite of software applications, helping us answer healthcare's most complex questions for our partners.

The Mavens team at Komodo Health is dedicated to delivering high-quality solutions to our clients. We collaborate closely with clients to understand their unique challenges and implement tailored solutions that leverage Komodo's products effectively.

In this role, you will have the opportunity to design and architect solutions for customers, solving key business challenges to ensure that the customer's needs are met. You will partner with customers and internal team members to deliver high-quality solutions.

Senior Solutions Consultants use a broad skill set across design, build, soliciting feedback, and presenting design reviews to produce eloquent solutions from requirements definition through to execution.

Looking back on your first 12 months at Komodo Health, you will have accomplished:

• Defined and developed comprehensive solutions by coupling industry knowledge with technology understanding.
• Led the end-to-end architecture of Salesforce solutions focused on pharmaceutical grant programs, ensuring alignment with regulatory frameworks such as GxP, HIPAA, PHI, and related pharma standards.
• Designed system and data architectures that facilitate complex pharma grant workflows (e.g., call-for-proposals, sponsor review, clinical trial funding, post-award compliance tracking).
• Developed solution blueprints supporting grant eligibility, document management, contract lifecycle management (CLM), and audit trails for regulatory reporting.
• Navigated ideas from the whiteboard to polished business applications for our healthcare and life sciences customers.
• Strategically built relationships with relevant customer sponsors and stakeholders within each project to actively identify and create future opportunities, references, and to develop a robust industry network for the organization.
• Stayed current with business challenges clients are facing in the pharmaceutical grants space, including new trends, market conditions, regulatory requirements, and the competitive landscape.

You will accomplish these outcomes through the following responsibilities:

• Lead detailed requirement gathering sessions with customers and work with the Komodo delivery team to ensure a comprehensive list of requirements is documented.
• Determine the overall solution design for customer projects, including all Salesforce components, data and application integration, and selection of third-party tools.
• Lead a team of configuration specialists and business analysts to create and document our solutions.
• Lead customers through design reviews to refine and iterate on the solution design.
• Participate in customer training sessions and other implementation initiatives to contribute to overall project success across all deliverables.

What you bring to Komodo Health (required):

• Deep domain expertise in pharmaceutical grants management, clinical trial sponsorships, or healthcare/life sciences compliance.
• Experience designing grant solutions for global pharma companies, government-funded research programs, or contract research organizations.
• At least 3-5 years focused on Salesforce architecture within life sciences or pharma organizations.
• Proficient in designing scalable Salesforce solutions that meet pharma business needs, especially in grants management and data integration.
• 5+ years of expertise in documenting current state business processes, identifying gaps/areas for improvements, simplifying complex processes, as well as making recommendations for future state processes and system designs.
• Ability to effectively design and configure a scalable solution to meet client business needs.
• You have led a functional and technical team through full Salesforce project lifecycles.
• Demonstrated proficiency defining business requirements, writing user stories, and providing detailed Salesforce system and functional designs.
• You can teach and collaborate with business analysts and configuration specialists to design solutions, document requirements, and own portions of the build.
• Excellent cross-team communication and collaboration skills.
• You have professional experience in life sciences consulting ideally in pharmaceutical with exposure to Commercial Operations, Medical or Patient Services related projects.
• You have experience in working with IT infrastructure teams and designing multiple integrations including email, SMS, telephony, and master data management.
• Salesforce Platform App Builder certification.
• Salesforce Platform Administrator II.

Additional skills and experience we will prioritise:

• Familiarity with pharma transparency and grant reporting standards, AppExchange tools for grants management, and Veeva or other industry platforms.
• Salesforce Certified Agentforce Specialist.
• Salesforce Certified Data Cloud Consultant.

Komodo Health has a hybrid work model with hubs in San Francisco, New York City, and Chicago. Roles vary — some can be performed from anywhere in the country, others are scoped to a specific region, and some are based near one of our hubs. For hub-based Dragons, we are building intentional in-office rhythms alongside the flexibility that is core to how we work.

Komodo Health provides equal employment opportunities to all applicants and employees. We prohibit discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.