At a Glance
- Tasks: Lead onboarding projects, ensuring seamless integration of Kolleno with client ERP systems.
- Company: Join Kolleno, a dynamic FinTech startup transforming finance operations for businesses.
- Benefits: Remote work in August, flexible Fridays, stock options after 12 months, and a two-week office shutdown in December.
- Other info: Collaborative team culture that values communication, customer empathy, and long-term solutions.
- Why this job: Make a real impact by improving financial operations for enterprise clients with cutting-edge technology.
- Qualifications: 6+ years in a technical role, strong understanding of APIs and ERPs like NetSuite and SAP.
The predicted salary is between 60000 - 80000 £ per year.
Kolleno is a trusted FinOps platform that simplifies receivables, payments & reconciliation for CFOs and finance teams. We redefine the very essence of payments management for businesses, foreseeing traditional finance operations transforming into seamless experiences for everyone involved: CFOs, finance teams and clients. We empower finance teams to tackle their daily tasks effortlessly and businesses to free up resources to focus on higher-priority, growth-driving activities.
Founded in 2020, Kolleno raised £4M (USD $5.4M) in seed funding from leading investors, including Eurazeo, Stride.VC, Allianz Trade and Hubspot, and currently services clients across North America, Europe and South Africa. As our activity surges and clientele grows, we’re expanding our Customer Success team to nurture enduring client relationships. At Kolleno, we cultivate builder mindset, curiosity, humility, and teamwork. You’ll be joining a diverse and dynamic team, where your potential knows no bounds, limited only by the expanse of your own ambitions.
ABOUT THE ROLE
We’re looking for an Implementation Manager who thrives at the intersection of customer success, product, and engineering. We are B2B Fintech in Payments, helping enterprises improve their financial operations:
- Enjoy dissecting complex enterprise systems to figure out how they actually work?
- Get a kick out of making clunky ERP setups play nicely with modern platforms?
- Take pride in delivering onboarding experiences that just… work?
- Love bringing clarity to chaos in cross-functional environments?
- A strong communicator who can speak both “engineering” and “CFO”?
- Able to understand the big picture while diving into the technical details?
- Comfortable leading onboarding projects from kickoff to delivery?
- Someone who thrives in client-facing, solution-oriented roles?
Here’s what makes our work different
We’re not just building B2B software – we’re transforming how enterprise finance teams manage cash flow and collections. Our enterprise clients rely on us to understand their technical environments, especially ERPs like NetSuite, SAP, and Microsoft Dynamics, and to help them integrate Kolleno seamlessly. You will be the technical bridge between our clients and product, ensuring each enterprise onboarding is tailored to how the customer actually works – not how they say they work.
Your Role as Project Lead
You’ll be the owner and driver of multiple large-scale onboarding projects. You’ll operate as a hands-on project manager, responsible for coordinating cross-functional teams, unblocking issues, keeping everyone aligned, documenting progress and most importantly, getting customers live as quickly and smoothly as possible. You’ll be the central point of contact internally and externally, balancing technical detail with strategic oversight, and making sure every onboarding hits the mark.
You’ll join a team that values…
- Deep understanding of customer systems and workflows
- Clear, honest communication (internally and externally)
- Consistent, high-quality onboarding delivery
- Long-term thinking, not duct-tape fixes
- Customer empathy with strong technical depth
Your Day-to-Day
- Work closely with enterprise customers to understand their ERP setups (NetSuite, SAP, Microsoft Dynamics), billing and collections processes
- Gather and map technical requirements, including custom fields, data flows, and integration logic
- Own the technical implementation of Kolleno during onboarding
- Collaborate across Sales, Product, Engineering, and Customer Success to design tailored solutions
- Develop and deliver an internal/external onboarding progress tool to track outstanding tasks and milestones
- Act as the go-to expert for how Kolleno integrates with ERPs across the enterprise customer base
- Translate customer needs into actionable tasks and ensure smooth delivery of onboarding
- Assist with updating and maintaining detailed project plans and coordination of partner meetings, setting agendas, recording and distributing minutes
- Demonstrate strong project management capabilities by driving coordination of underlying implementation activities, including core application configurations, data ingestion setup, workflow configuration, and ongoing support.
- Participate in client-facing meetings and communications across various organizational levels, including executives, project leads, and operational teams
Experience Required
- 6+ years in a Solutions Engineer, Implementation Specialist, Technical Consultant, or Business Analyst role
- Strong understanding of APIs, data mapping, and integration patterns
- Comfortable in client-facing situations, including with senior stakeholders
- Ability to interpret business requirements and translate them into technical specs
- Strong organizational skills and a bias toward action
- Bonus: Hands-on experience working with ERPs – especially NetSuite and SAP
- Bonus: experience building internal tools or project tracking systems
Work remotely all of August – escape the city, or just your commute. Office shuts down for 2 weeks in December – actual downtime. Stock options after 12 months. Office-based Monday to Thursday, Fridays are flexible – your call.
ERP Implementation Lead: FinTech Onboarding & Integrations employer: Kolleno
At Kolleno, we pride ourselves on being an exceptional employer that fosters a culture of curiosity, teamwork, and innovation. Our commitment to employee growth is evident through our dynamic work environment, where you can thrive in a diverse team while enjoying unique benefits such as remote work flexibility in August and a two-week office shutdown in December for genuine downtime. Join us in transforming the FinTech landscape and take advantage of stock options after just 12 months, all while making a meaningful impact on enterprise finance operations.
StudySmarter Expert Advice🤫
We think this is how you could land ERP Implementation Lead: FinTech Onboarding & Integrations
✨Tip Number 1
Network like a pro! Reach out to people in the FinTech space, especially those who work with ERP systems. Attend industry events or webinars, and don’t be shy about sliding into DMs on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Create a portfolio or case studies that highlight your experience with ERP implementations and customer success. When you get the chance to chat with potential employers, share specific examples of how you've tackled challenges in past projects.
✨Tip Number 3
Prepare for interviews by diving deep into Kolleno’s mission and values. Understand their approach to transforming finance operations and think about how your experience aligns with their goals. This will help you stand out as someone who truly gets what they’re about.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the Kolleno team. Let’s make it happen!
We think you need these skills to ace ERP Implementation Lead: FinTech Onboarding & Integrations
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of ERP Implementation Lead. Highlight your experience with ERPs like NetSuite and SAP, and showcase any relevant project management skills. We want to see how you can bring clarity to chaos!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about transforming finance operations and how your background makes you the perfect fit for our team. Don’t forget to mention your love for client-facing roles!
Showcase Your Communication Skills:As a bridge between clients and our product, strong communication is key. In your application, give examples of how you've effectively communicated complex technical details to non-technical stakeholders. We value clear and honest communication!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in directly!
How to prepare for a job interview at Kolleno
✨Know Your ERPs Inside Out
Make sure you have a solid understanding of the ERPs mentioned in the job description, like NetSuite, SAP, and Microsoft Dynamics. Brush up on their functionalities, common integration challenges, and how Kolleno can enhance their performance. This will show your technical depth and ability to communicate effectively with both clients and engineering teams.
✨Demonstrate Your Project Management Skills
Prepare to discuss your previous project management experiences, especially those involving onboarding or implementation. Be ready to share specific examples of how you've coordinated cross-functional teams, tackled challenges, and ensured smooth delivery. Highlight your organisational skills and any tools you've used to track progress.
✨Emphasise Customer Empathy
Kolleno values customer empathy, so be prepared to talk about how you've understood and addressed client needs in past roles. Share stories that illustrate your ability to listen, adapt, and deliver tailored solutions that meet customer expectations. This will demonstrate your alignment with their company culture.
✨Prepare Questions That Show Your Curiosity
At the end of the interview, ask insightful questions that reflect your curiosity about the role and the company. Inquire about their approach to integrating new technologies, how they measure success in onboarding projects, or what challenges they foresee in the future. This shows you're not just interested in the job, but also in contributing to their long-term vision.
