At a Glance
- Tasks: Welcome guests, manage reservations, and ensure a smooth dining experience.
- Company: MJMK Restaurants, known for quality service and a vibrant atmosphere.
- Benefits: Enjoy a four-day work week, 50% staff discount, and free meals on shift.
- Other info: Opportunities for career growth and wellness support available.
- Why this job: Join a passionate team and create memorable experiences for guests.
- Qualifications: Experience in hospitality, strong communication, and organisational skills.
The predicted salary is between 25000 - 30000 £ per year.
Requirements
- Previous experience in a host or front-of-house role within a quality-focused, high-volume restaurant or hospitality environment.
- Strong organisational skills and ability to manage reservations, guest flow, and seating plans efficiently.
- Confident in greeting guests warmly, managing waitlists, and ensuring a smooth and welcoming arrival experience.
- Skilled in handling phone and email reservations, confirming bookings, and managing special requests accurately.
- Excellent communication skills and able to coordinate seamlessly with the floor, bar, and kitchen teams.
- Committed to delivering professional, friendly, and attentive service at all times.
- Ability to remain calm and proactive under pressure, especially during peak service periods.
- Strong attention to detail when managing guest information and ensuring accurate updates in the booking system.
- Knowledge of basic food and beverage offerings to assist guests with queries and recommendations.
- Comfortable with using reservation and POS systems; quick to learn new technology.
- Reliable, punctual, and a positive team player who contributes to a welcoming atmosphere.
- Understands and complies with all health & safety and guest service standards.
- Passionate about creating memorable guest experiences and maintaining high hospitality standards.
Benefits
- Work/life balance with a four-day working week.
- 50% staff discount across all MJMK restaurants.
- Free staff meals while on shift.
- Up to £500 team referral bonus.
- Opportunity to develop your career with MJMK Restaurants.
- Enhanced maternity and paternity pay after your first year with us.
- Extra day’s holiday every year you’re with us, up to 5 extra days.
- Wide range of benefits from Hospitality Action - Including: mental health & well-being support, Benefits Hub with retail discounts, wellness podcast, nutrition-focused recipes, digital gym, mindfulness meditation, as well as Employee Assistance Program.
- An anniversary scheme to reward loyalty each year you are with us.
We’d love to hear from you if you’re an experienced Host and you’re up for a new challenge and opportunity.
Host in City of Westminster employer: KOL
MJMK Restaurants is an exceptional employer that prioritises work-life balance with a four-day working week, allowing hosts to thrive both personally and professionally. With a strong commitment to employee growth, we offer enhanced maternity and paternity pay, additional holiday for each year of service, and a supportive work culture that values teamwork and well-being. Our unique benefits, including free meals during shifts and a comprehensive wellness programme, ensure that our team members feel valued and motivated to create memorable guest experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Host in City of Westminster
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like KOL. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to KOL
Don't be shy about reaching out to KOL directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Host in City of Westminster
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about KOL and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at KOL
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
