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- Tasks: Manage social media channels, create engaging content, and analyse performance metrics.
- Company: Join KOKO, a vibrant hub for entertainment and hospitality in London.
- Benefits: Starting salary of £30,000, hybrid work options, and a creative work environment.
- Why this job: Make an impact in a fast-paced industry while honing your marketing skills.
- Qualifications: Experience in social media management and strong copywriting skills are essential.
- Other info: Collaborate with a dynamic team and explore exciting career growth opportunities.
The predicted salary is between 24000 - 42000 £ per year.
We are seeking a highly organised and detail-oriented Social Media & Marketing Coordinator to join our dynamic Marketing team, supporting KOKO, The House of KOKO, and Cafe KOKO. This is an exciting opportunity for someone passionate about social media and digital marketing to make a real impact within a fast-paced, high-end entertainment and hospitality environment.
In this role, you will be responsible for supporting the execution and optimisation of KOKO's digital content and social media strategy across 20 platforms. You will manage the day-to-day scheduling, publishing, and maintenance of all social media channels, ensuring that content is timely, accurate, on-brand, and aligned with our broader marketing goals. You'll also collaborate with internal teams and external creatives to ensure content is engaging and platform-optimised.
A key part of the role involves tracking and analysing social media performance, producing weekly insights, and making data-driven recommendations to boost reach, engagement, and audience growth. The ideal candidate will have a strong eye for detail, an analytical mindset, and the ability to multitask across platforms. Experience working in a social media agency environment, familiarity with Sprout Social, and a background in B2C marketing will be highly advantageous.
Role and responsibilities- Social Media Management
- Manage the day-to-day posting schedule for all KOKO social media channels (20) using Sprout Social.
- Actively engage with the KOKO community by responding to comments, messages, and mentions to build relationships and foster brand loyalty.
- Monitor platform-specific trends and incorporate them into content planning when appropriate.
- Content Calendar Management
- Maintain a content calendar in collaboration with the Senior Social Media Manager, ensuring all posts meet deadlines and campaign objectives.
- Coordinate with internal teams to integrate content into broader marketing initiatives.
- Performance Reporting and Analytics
- Track social media performance using analytics tools and prepare weekly reports on KPI metrics (e.g. engagement, growth).
- Share actionable insights with stakeholders to inform content planning and optimisation.
- Channel Optimisation
- Regularly audit content and social media channels to ensure consistency, optimisation, and alignment with platform best practices.
- Stay informed on digital marketing and social media trends, recommending innovative tactics to keep the brand competitive.
- Content Coordination and Publishing
- Strong copywriting skills with the ability to tailor tone of voice and messaging to suit different brands, audiences, and campaign objectives.
- Coordinate the organisation and scheduling of content across digital channels, including social media and websites.
- Support the adaptation of content for various platforms to improve reach and engagement.
- Collaboration
- Work closely with internal teams and external stakeholders (e.g. influencers, freelancers) to maintain consistent messaging.
- Contribute to brainstorming sessions for campaigns and new content ideas.
- Brief in the design team on various assets making sure what's required is clearly communicated and understood.
- General marketing - KOKO & Cafe KOKO
- Maintain and update the Cafe KOKO website using WordPress, ensuring all content is up-to-date and aligned with brand standards.
- Organise and file imagery, choosing selects and folders of approved images.
- Brief weekly copy for the KOKO newsletter and ad hoc emails; build email templates in Salesforce for CRM team review and deployment.
- Brief and build monthly Cafe KOKO newsletter copy and additional email communications in Salesforce, ensuring timely delivery through CRM processes.
- Collaborate with design and operations teams to ensure the latest menus are accurate, proofread, printed, and uploaded to the website.
- Participate in all relevant KOKO meetings, supporting smooth communication between Marketing, KOKO Electronic and the Music team.
- Manage on-site design briefs for posters and digital screens; coordinate proofing, printing, and installation to meet deadlines.
We are seeking a highly organised and creative Social Media & Marketing Coordinator to support the delivery of engaging, data-informed content across multiple platforms, with the following key attributes:
- Previous success in a comparable role, along with marketing experience within F&B or hospitality, is highly desirable.
- Strong knowledge of major social platforms (Instagram, Facebook, X, YouTube, TikTok, LinkedIn), including best practices, tools, and analytics.
- Excellent copywriting skills with the ability to tailor tone across brands, formats, and campaigns.
- Experience using social media scheduling and analytics tools such as Sprout Social (or equivalent).
- Highly organised and detail-oriented, with proven ability to manage multiple channels in a fast-paced environment.
- Familiarity with CMS and CRM platforms, particularly WordPress and Salesforce; comfortable updating websites and creating email campaigns.
- Up to date with digital trends and able to recommend platform-specific tactics to enhance performance.
- Confident communicator and team collaborator; agency experience and a passion for music, culture, and hospitality are strong advantages.
Social Media & Marketing Coordinator - London employer: KOKO
Contact Detail:
KOKO Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Social Media & Marketing Coordinator - London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your best social media campaigns and marketing projects. This will give you an edge during interviews and help us see your creativity in action.
✨Tip Number 3
Prepare for interviews by researching the company and its social media presence. Be ready to discuss how you can contribute to their goals and bring fresh ideas to the table. We love candidates who are passionate about our brand!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at KOKO. Don’t miss out on this opportunity!
We think you need these skills to ace Social Media & Marketing Coordinator - London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Social Media & Marketing Coordinator role. Highlight any relevant social media management or marketing experience, especially in hospitality or F&B.
Craft a Compelling Cover Letter: Use your cover letter to showcase your passion for social media and digital marketing. Share specific examples of how you've successfully engaged audiences or optimised content in previous roles.
Show Off Your Creativity: Don’t be afraid to let your personality shine through! Include links to your social media profiles or any campaigns you've worked on that demonstrate your creative flair and understanding of brand voice.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s the quickest way for us to see your application and get you into the process!
How to prepare for a job interview at KOKO
✨Know Your Platforms
Make sure you’re well-versed in the major social media platforms mentioned in the job description. Familiarise yourself with their best practices, tools, and analytics. Being able to discuss specific strategies for Instagram, Facebook, TikTok, and others will show that you’re not just a user but someone who understands how to leverage these platforms effectively.
✨Showcase Your Creativity
Prepare examples of past campaigns or content you’ve created that demonstrate your creativity and ability to engage audiences. Bring along a portfolio or screenshots of your work to visually showcase your skills. This will help you stand out as a candidate who can contribute innovative ideas to the KOKO brand.
✨Be Data-Driven
Since the role involves tracking and analysing social media performance, be ready to discuss how you’ve used data to inform your decisions in previous roles. Prepare to share specific metrics you’ve improved and how you achieved those results. This will highlight your analytical mindset and ability to make data-driven recommendations.
✨Engage with the Brand
Before the interview, take some time to engage with KOKO’s social media channels. Comment on posts, share your thoughts, and get a feel for their tone and style. This will not only give you insights into their brand but also provide you with talking points during the interview, showing your genuine interest in the company.
