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- Tasks: Lead bar operations and deliver exceptional service in a vibrant, multi-bar venue.
- Company: Join The House of KOKO, a dynamic hub for hospitality and entertainment.
- Benefits: Competitive pay, flexible hours, and opportunities for personal growth.
- Why this job: Be part of an energetic team and create memorable experiences for guests.
- Qualifications: 2+ years in a supervisory role in high-volume bars or hospitality.
- Other info: Perfect for those who thrive in fast-paced environments and love teamwork.
The predicted salary is between 30000 - 42000 £ per year.
The Assistant Bars Manager plays a key role in delivering outstanding bar operations across The House of KOKO’s dynamic, multi-bar environment. Working within a fast-paced, high-volume venue with a large and diverse team, this role requires an engaging, service-led leader who thrives in an agile business and leads with both energy and structure. You will be hands-on, visible and passionate about beverage, hospitality and member experience, with a genuine interest in product quality and service standards. Equally, you will understand the importance of process, compliance and consistency in maintaining a safe, efficient and commercially successful operation. This role is well suited to someone who enjoys leading teams on the floor, building strong relationships with members and guests, and balancing creativity and personality with operational excellence. You will support the Bars Manager in delivering high-performing teams and members experience beyond expectations, in a venue combining hospitality and entertainment like no other.
Role & Responsibilities
- Support the day-to-day management of multiple bars, ensuring smooth, efficient service across all trading periods.
- Lead by example on the floor, maintaining a strong presence and setting the standard for service, professionalism and guest engagement.
- Ensure all opening, closing and handover procedures are completed accurately and to standard.
- Deliver engaging and informative pre-shift briefings, keeping teams aligned on product knowledge, service focus and priorities.
- Champion product quality, presentation and consistency across all bars.
- Collaborate with the marketing, membership and events teams to support activations, private dining experiences and exclusive member events.
- Act as duty management cover when required.
- Deliver a warm, personalised and engaging experience for members and guests, aligned with KOKO’s membership ethos.
- Build rapport with regular members and support team understanding of member recognition and preferences.
- Handle guest feedback and complaints calmly and professionally, resolving issues effectively and escalating where appropriate.
Team Leadership & Engagement
- Lead, motivate, and engage a large bar team in a high-energy environment, fostering pride, accountability and teamwork.
- Support recruitment, onboarding, training and development of team members, helping build confident and capable teams.
- Provide regular feedback, coaching and performance support, leading by example and encouraging continuous improvement.
- Encourage strong product knowledge across spirits, cocktails and service, working closely with the wider hospitality teams.
Commercial & Operational Control
- Support the Bars Manager in achieving revenue, margin and profitability targets.
- Maintain strong understanding of stock control, product management, wastage reduction and cost control.
- Support effective rota planning in line with forecasts, budgets and operational demands.
- Identify opportunities to improve service flow, efficiency and commercial performance across the bars.
- Ensure adherence to all company policies, procedures, and licensing, health & safety, and food safety standards.
- Support consistent presentation, cleanliness and operational standards across all bar areas.
About you
- Minimum 2+ years’ experience in a supervisory or management role within a high-volume bar or hospitality environment.
- Experience working in complex venues with multiple bars and large teams is highly desirable.
- Service-led mindset with a genuine interest in delivering exceptional member and guest experiences.
- Strong communicator who can motivate teams and build positive working relationships.
- Organised and process-driven, with the ability to balance creativity and personality with operational discipline.
- Solutions-focused, proactive, and commercially aware.
- Comfortable working late nights, weekends, and peak service times, in line with the operational needs of the business.
Please note we are only able to consider candidates with the right to work in the UK.
Assistant Bars Manager employer: KOKO
Contact Detail:
KOKO Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Bars Manager
✨Tip Number 1
Get to know the venue! Before your interview, spend some time at The House of KOKO. Familiarise yourself with the atmosphere, the bars, and the team. This will not only help you understand the vibe but also give you some great talking points during your chat.
✨Tip Number 2
Show off your leadership skills! When you’re in the interview, share specific examples of how you've motivated teams in high-pressure situations. We want to hear about your hands-on approach and how you’ve built strong relationships with both staff and guests.
✨Tip Number 3
Be ready to discuss your passion for beverages! Whether it’s cocktails or craft beers, show us that you’ve got a genuine interest in product quality. Share your favourite drinks and any creative ideas you have for enhancing the bar experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining our dynamic team at The House of KOKO!
We think you need these skills to ace Assistant Bars Manager
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the bar and hospitality industry shine through. Share specific experiences that highlight your enthusiasm for delivering exceptional service and creating memorable guest experiences.
Be Specific About Your Experience: We want to know about your past roles! Detail your supervisory or management experience in high-volume bars, and mention any specific achievements or challenges you've overcome. This helps us see how you can contribute to our dynamic team.
Highlight Your Leadership Skills: As an Assistant Bars Manager, you'll be leading a large team. Make sure to showcase your leadership style and how you've motivated teams in the past. Use examples that demonstrate your ability to foster teamwork and accountability.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at The House of KOKO!
How to prepare for a job interview at KOKO
✨Know Your Venue
Before the interview, take some time to research The House of KOKO. Familiarise yourself with their bar offerings, atmosphere, and any recent events or promotions. This will not only show your genuine interest but also help you tailor your answers to align with their values and service standards.
✨Showcase Your Leadership Skills
As an Assistant Bars Manager, you'll need to lead a large team in a fast-paced environment. Prepare examples from your past experiences where you've successfully motivated and engaged your team. Highlight how you’ve handled challenges and fostered teamwork, as this will demonstrate your capability to thrive in a dynamic setting.
✨Emphasise Customer Experience
Be ready to discuss how you prioritise guest engagement and satisfaction. Share specific instances where you've gone above and beyond to enhance a customer's experience. This aligns perfectly with KOKO’s ethos of delivering warm, personalised service, and it shows that you understand the importance of member recognition.
✨Prepare for Operational Questions
Expect questions about operational control, stock management, and compliance. Brush up on your knowledge of health and safety standards, as well as cost control measures. Being able to discuss these topics confidently will reassure the interviewers that you can maintain high operational standards while driving profitability.