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- Tasks: Manage social media channels and create engaging content for KOKO's digital platforms.
- Company: Join KOKO, a vibrant hub in entertainment and hospitality.
- Benefits: Starting salary of £30,000, hybrid work options, and creative freedom.
- Why this job: Make an impact in a fast-paced environment while showcasing your creativity.
- Qualifications: Experience in social media management and strong copywriting skills required.
- Other info: Collaborative team culture with opportunities for growth and innovation.
The predicted salary is between 30000 - 42000 £ per year.
We are seeking a highly organised and detail‐oriented Social Media & Marketing Coordinator to join our dynamic Marketing team, supporting KOKO, The House of KOKO, and Cafe KOKO. This is an exciting opportunity for someone passionate about social media and digital marketing to make a real impact within a fast‐paced, high‐end entertainment and hospitality environment.
In this role, you will be responsible for supporting the execution and optimisation of KOKO's digital content and social media strategy across 20+ platforms. Reporting to the Senior Social Media and Content Manager, you will manage the day‐to‐day scheduling, publishing, and maintenance of all social media channels, ensuring that content is timely, accurate, on‐brand, and aligned with our broader marketing goals. You'll also collaborate with internal teams and external creatives to ensure content is engaging and platform‐optimised.
A key part of the role involves tracking and analysing social media performance, producing weekly insights, and making data‐driven recommendations to boost reach, engagement, and audience growth. The ideal candidate will have a strong eye for detail, an analytical mindset, and the ability to multitask across platforms. Experience working in a social media agency environment, familiarity with Sprout Social, and a background in B2C marketing will be highly advantageous. You'll play a crucial role in supporting community engagement, content innovation, and digital growth across the KOKO brand family.
Role and responsibilities- Social Media Management
- Manage the day‐to‐day posting schedule for all KOKO social media channels (20) using Sprout Social.
- Actively engage with the KOKO community by responding to comments, messages, and mentions to build relationships and foster brand loyalty.
- Monitor platform‐specific trends and incorporate them into content planning when appropriate.
- Content Calendar Management
- Maintain a content calendar in collaboration with the Senior Social Media Manager, ensuring all posts meet deadlines and campaign objectives.
- Coordinate with internal teams to integrate content into broader marketing initiatives.
- Performance Reporting and Analytics
- Track social media performance using analytics tools and prepare weekly reports on KPI metrics (e.g. engagement, growth).
- Share actionable insights with stakeholders to inform content planning and optimisation.
- Channel Optimisation
- Regularly audit content and social media channels to ensure consistency, optimisation, and alignment with platform best practices.
- Stay informed on digital marketing and social media trends, recommending innovative tactics to keep the brand competitive.
- Content Coordination and Publishing
- Strong copywriting skills with the ability to tailor tone of voice and messaging to suit different brands, audiences, and campaign objectives.
- Coordinate the organisation and scheduling of content across digital channels, including social media and websites.
- Support the adaptation of content for various platforms to improve reach and engagement.
- Collaboration
- Work closely with internal teams and external stakeholders (e.g. influencers, freelancers) to maintain consistent messaging.
- Contribute to brainstorming sessions for campaigns and new content ideas.
- Brief the design team on various assets making sure what's required is clearly communicated and understood.
- General marketing - KOKO & Cafe KOKO
- Maintain and update the Cafe KOKO website using WordPress, ensuring all content is up-to-date and aligned with brand standards.
- Organise and file imagery, choosing selects and folders of approved images.
- Brief weekly copy for the KOKO newsletter and ad hoc emails; build email templates in Salesforce for CRM team review and deployment.
- Brief and build monthly Cafe KOKO newsletter copy and additional email communications in Salesforce, ensuring timely delivery through CRM processes.
- Collaborate with design and operations teams to ensure the latest menus are accurate, proofread, printed, and uploaded to the website.
- Participate in all relevant KOKO meetings, supporting smooth communication between Marketing, KOKO Electronic and the Music team.
- Manage on‐site design briefs for posters and digital screens; coordinate proofing, printing, and installation to meet deadlines.
We are seeking a highly organised and creative Social Media & Marketing Coordinator to support the delivery of engaging, data‐informed content across multiple platforms, with the following key attributes:
- Previous success in a comparable role, along with marketing experience within F&B or hospitality, is highly desirable.
- Strong knowledge of major social platforms (Instagram, Facebook, X, YouTube, TikTok, LinkedIn), including best practices, tools, and analytics.
- Excellent copywriting skills with the ability to tailor tone across brands, formats, and campaigns.
- Experience using social media scheduling and analytics tools such as Sprout Social (or equivalent).
- Highly organised and detail‐oriented, with proven ability to manage multiple channels in a fast‐paced environment.
- Familiarity with CMS and CRM platforms, particularly WordPress and Salesforce; comfortable updating websites and creating email campaigns.
- Up to date with digital trends and able to recommend platform‐specific tactics to enhance performance.
- Confident communicator and team collaborator; agency experience and a passion for music, culture, and hospitality are strong advantages.
Social Media & Marketing Coordinator KOKO Head Office London Starting from £30,000 per annum employer: Koko Camden
Contact Detail:
Koko Camden Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Social Media & Marketing Coordinator KOKO Head Office London Starting from £30,000 per annum
✨Tip Number 1
Get your networking game on! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your best social media campaigns and marketing projects. This will give you an edge and demonstrate your creativity and expertise when you land that interview.
✨Tip Number 3
Prepare for interviews by researching KOKO and its brand values. Tailor your answers to reflect how your experience aligns with their goals. Being knowledgeable about their social media presence will impress them!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the team at KOKO.
We think you need these skills to ace Social Media & Marketing Coordinator KOKO Head Office London Starting from £30,000 per annum
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for social media and marketing shine through. We want to see that you’re genuinely excited about the role and the KOKO brand!
Tailor Your CV: Make sure your CV is tailored to highlight relevant experience in social media and digital marketing. Use keywords from the job description to show us you’ve got what it takes to excel in this role.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and focus on what makes you a great fit for the position.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Koko Camden
✨Know Your Platforms
Make sure you’re familiar with the major social media platforms mentioned in the job description. Research their best practices and recent trends, especially for Instagram, Facebook, and TikTok. This will show that you’re not just passionate about social media but also knowledgeable about how to optimise content for each platform.
✨Showcase Your Analytical Skills
Prepare to discuss how you've tracked and analysed social media performance in previous roles. Bring examples of reports or insights you've generated, and be ready to explain how you used data to inform your content strategy. This will demonstrate your analytical mindset and ability to make data-driven decisions.
✨Be Ready to Collaborate
Since this role involves working closely with internal teams and external creatives, think of examples where you’ve successfully collaborated on projects. Highlight your communication skills and how you’ve contributed to brainstorming sessions or campaign planning. This will show that you can work well in a team environment.
✨Tailor Your Copywriting Examples
Bring along samples of your copywriting that showcase your ability to adapt tone and messaging for different brands and audiences. Be prepared to discuss your thought process behind these pieces and how they align with marketing goals. This will highlight your strong writing skills and creativity.