Bars Team Lead — Guest Experience & Operations
Bars Team Lead — Guest Experience & Operations

Bars Team Lead — Guest Experience & Operations

Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a vibrant team and ensure top-notch service in a bustling entertainment venue.
  • Company: A leading entertainment venue in Greater London with a focus on guest experience.
  • Benefits: Exciting work environment, competitive pay, and opportunities for career growth.
  • Why this job: Make a real difference in guest experiences while working in a fun, fast-paced setting.
  • Qualifications: Minimum 2 years in management with a passion for customer service and team engagement.
  • Other info: Join a dynamic team and thrive in an energetic atmosphere.

The predicted salary is between 36000 - 60000 £ per year.

A leading entertainment venue in Greater London is seeking an experienced Assistant Bars Manager to oversee bar operations and lead a dynamic team. The ideal candidate will have a minimum of 2 years in management, with a strong focus on customer service and team engagement.

Responsibilities include:

  • Ensuring high standards of service
  • Managing multiple bars
  • Maintaining operational efficiency

This role offers an exciting opportunity to impact member and guest experiences positively in a fast-paced environment.

Bars Team Lead — Guest Experience & Operations employer: Koko Camden

As a leading entertainment venue in Greater London, we pride ourselves on fostering a vibrant work culture that prioritises employee engagement and development. Our Bars Team Lead will benefit from competitive remuneration, comprehensive training programmes, and opportunities for career advancement, all while working in an exciting environment that values creativity and teamwork.
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Contact Detail:

Koko Camden Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Bars Team Lead — Guest Experience & Operations

Tip Number 1

Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Bars Team Lead role. You never know who might have the inside scoop on openings or can put in a good word for you.

Tip Number 2

Show off your personality! When you get the chance to meet potential employers, whether at a job fair or an informal chat, be yourself. Let your passion for customer service and team engagement shine through – it’s what makes you stand out!

Tip Number 3

Prepare for interviews by researching the venue's culture and values. Tailor your responses to show how your experience aligns with their focus on high standards of service and operational efficiency. We want to see that you’re not just a fit, but the perfect fit!

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Let’s make your dream job a reality!

We think you need these skills to ace Bars Team Lead — Guest Experience & Operations

Customer Service
Team Leadership
Operational Efficiency
Management Experience
Bar Operations
Team Engagement
High Standards of Service
Fast-Paced Environment

Some tips for your application 🫡

Show Off Your Experience: Make sure to highlight your management experience, especially in bars or hospitality. We want to see how you've led teams and improved customer service in your previous roles.

Be Personable: Since this role is all about guest experience, let your personality shine through! Use a friendly tone in your application to show us you’re the right fit for our dynamic team.

Detail Your Achievements: Don’t just list your responsibilities; tell us about your successes! Whether it’s boosting sales or improving team morale, we love to hear about how you’ve made a difference.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at Koko Camden

Know Your Venue

Before the interview, do your homework on the entertainment venue. Familiarise yourself with their bar offerings, customer service ethos, and any recent events or changes. This will show your genuine interest and help you tailor your answers to align with their values.

Showcase Your Leadership Skills

As a Bars Team Lead, you'll need to demonstrate your management experience. Prepare specific examples of how you've successfully led a team, resolved conflicts, or improved service standards in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your responses.

Emphasise Customer Experience

Since the role focuses on guest experience, be ready to discuss how you prioritise customer satisfaction. Share stories that highlight your ability to engage with guests, handle complaints, and create memorable experiences. This will illustrate your commitment to high service standards.

Prepare for Scenario Questions

Expect scenario-based questions that assess your problem-solving skills in a fast-paced environment. Think about potential challenges you might face in managing multiple bars and how you would address them. Practising these scenarios can help you respond confidently during the interview.

Bars Team Lead — Guest Experience & Operations
Koko Camden

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