At a Glance
- Tasks: Lead a dynamic front-of-house team in a luxury dining environment.
- Company: The House of KOKO, a high-end members' club in London.
- Benefits: Competitive salary and the chance to work in an exciting, fast-paced setting.
- Why this job: Be part of a vibrant team creating unforgettable guest experiences.
- Qualifications: 2+ years in a leadership role in luxury hospitality.
- Other info: Opportunity for growth in a unique and immersive dining atmosphere.
The predicted salary is between 36000 - 60000 £ per year.
The House of KOKO is seeking an experienced and dynamic Assistant Restaurant Manager to support the seamless operation of our luxury dining spaces within an immersive members' club environment. Spanning multiple floors, our venue blends high-end hospitality with entertainment, offering a unique and high-energy dining experience.
As an Assistant Manager, you will work closely with the Senior Management to lead the front-of-house team, ensuring service excellence, operational efficiency, and a commercially sound approach. You will play a hands-on role in maintaining high service standards, driving guest engagement, and supporting team development, while also being responsible for cost control, team performance, and revenue growth.
With a passion for hospitality, a sharp operational mindset, and the ability to thrive in a fast-paced, high-profile setting, you will be a key figure in ensuring every guest experience is seamless, engaging and commercially successful.
Role & Responsibilities- Support the Senior Manager in the daily operation of the restaurant, ensuring service runs smoothly and to the highest standards.
- Lead, train, and develop the front-of-house team, fostering a culture of excellence, accountability, and guest engagement.
- Maintain a strong floor presence during service, actively engaging with guests, resolving issues, and ensuring a positive and immersive dining experience.
- Oversee service standards and team performance, ensuring consistency in guest interactions, food and beverage presentation, and overall atmosphere.
- Support in planning and executing service briefings, ensuring the team is well-prepared and aligned with daily operations, specials, and upcoming events.
- Manage reservations and table allocations, ensuring efficient guest flow and maximising revenue through strategic seating arrangements.
- Ensure operational readiness before each service, overseeing setup, staff assignments, and restaurant ambience to meet brand standards.
- Work closely with the kitchen and bar teams, ensuring seamless communication between departments for a smooth and efficient service.
- Monitor and maintain stock levels, liaising with the bar and kitchen teams to prevent shortages and optimise costs.
- Identify opportunities to enhance the guest experience and drive revenue, from personal recommendations to service activations and curated experiences.
- Assist in managing budgets and financial targets, ensuring cost efficiency across wages, wastage, and operational expenses.
- Ensure compliance with health, safety, and licensing regulations, upholding the highest levels of cleanliness, organisation, and safety standards.
- Handle guest feedback and complaints professionally, ensuring quick resolution and continuous improvement in service delivery.
- Collaborate with the marketing, membership and events teams to support activations, private dining experiences, and exclusive member events.
- Minimum 2+ years’ experience in a leadership role within a high-end restaurant, members' club or luxury hospitality setting.
- Strong team support skills, with the ability to motivate, guide, and contribute to the development of a high-performing team.
- Commercially savvy, with an understanding of cost control, revenue management, and a proactive approach to profitability within a restaurant environment.
- Passionate about hospitality and service excellence, with a drive to create truly memorable guest experiences.
- Strong knowledge of food and beverage operations, with an appreciation for wine, cocktails, and culinary trends.
- Comfortable working late nights, weekends, and peak service times, in line with the operational needs of the business.
Please note we are only able to consider applicants with the right to work in the UK.
Assistant Restaurant Manager - The House of KOKO The House of KOKO London Competitive employer: Koko Camden
Contact Detail:
Koko Camden Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Restaurant Manager - The House of KOKO The House of KOKO London Competitive
✨Tip Number 1
Get to know the venue! Before your interview, visit The House of KOKO and soak in the atmosphere. This will help you understand their vibe and show that you're genuinely interested in the role.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. A friendly chat can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Show off your passion for hospitality! During interviews, share specific examples of how you've created memorable guest experiences in the past. This will highlight your fit for the high-end service they’re after.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at The House of KOKO.
We think you need these skills to ace Assistant Restaurant Manager - The House of KOKO The House of KOKO London Competitive
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your enthusiasm and commitment to creating memorable guest experiences. We want to see that you’re not just looking for a job, but that you genuinely care about service excellence.
Tailor Your Application: Make sure to customise your CV and cover letter to reflect the skills and experiences mentioned in the job description. Highlight your leadership experience and any relevant achievements in high-end dining or luxury hospitality. This shows us that you understand what we’re looking for and that you’re a great fit for our team.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate well-structured applications that are easy to read. Remember, first impressions count, so make sure your written communication reflects your professionalism.
Apply Through Our Website: We encourage you to submit your application directly through our website. This ensures that your application is received promptly and allows us to review it efficiently. Plus, it’s a great way to show your interest in joining The House of KOKO!
How to prepare for a job interview at Koko Camden
✨Know the Venue Inside Out
Before your interview, make sure you research The House of KOKO thoroughly. Familiarise yourself with their dining concepts, menu offerings, and overall atmosphere. This will not only show your genuine interest but also help you discuss how your experience aligns with their unique high-end hospitality approach.
✨Showcase Your Leadership Skills
As an Assistant Restaurant Manager, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully trained or motivated staff. Highlight specific situations where your leadership made a difference in service quality or team performance.
✨Demonstrate Your Guest Engagement Strategies
Think about how you can enhance guest experiences at The House of KOKO. Be ready to share innovative ideas or past initiatives that improved guest satisfaction. This could include personalisation techniques or creative service activations that align with their luxury dining ethos.
✨Be Ready for Operational Questions
Expect questions about cost control, revenue management, and operational efficiency. Brush up on your knowledge of these areas and prepare to discuss how you've managed budgets or improved profitability in previous roles. Showing your commercial savvy will be key to impressing the interviewers.
