At a Glance
- Tasks: Lead bar operations and deliver exceptional service in a vibrant, multi-bar environment.
- Company: Join KOKO, a dynamic venue blending hospitality and entertainment.
- Benefits: Competitive pay, team development, and a fun work atmosphere.
- Other info: Flexible hours and opportunities for growth in a lively setting.
- Why this job: Be part of an energetic team and create memorable experiences for guests.
- Qualifications: 2+ years in bar management with a passion for service excellence.
The predicted salary is between 30000 - 40000 £ per year.
The Assistant Bars Manager plays a key role in delivering outstanding bar operations across KOKO’s dynamic, multi-bar environment. Working within a fast-paced, high-volume venue with a large and diverse team, this role requires an engaging, service-led leader who thrives in an agile business and leads with both energy and structure.
You will be hands-on, visible and passionate about beverage, hospitality and member experience, with a genuine interest in product quality and service standards. Equally, you will understand the importance of process, compliance and consistency in maintaining a safe, efficient and commercially successful operation.
This role is well suited to someone who enjoys leading teams on the floor, building strong relationships with members and guests, and balancing creativity and personality with operational excellence. You will support the Bars Manager in delivering high-performing teams and members experience beyond expectations, in a venue combining hospitality and entertainment like no other.
Role & Responsibilities:
- Support the day-to-day management of multiple bars, ensuring smooth, efficient service across all trading periods.
- Lead by example on the floor, maintaining a strong presence and setting the standard for service, professionalism and guest engagement.
- Ensure all opening, closing and handover procedures are completed accurately and to standard.
- Deliver engaging and informative pre-shift briefings, keeping teams aligned on product knowledge, service focus and priorities.
- Champion product quality, presentation and consistency across all bars.
- Collaborate with the marketing, membership and events teams to support activations, private dining experiences and exclusive member events.
- Act as duty management cover when required.
- Deliver a warm, personalised and engaging experience for members and guests, aligned with KOKO’s membership ethos.
- Build rapport with regular members and support team understanding of member recognition and preferences.
- Handle guest feedback and complaints calmly and professionally, resolving issues effectively and escalating where appropriate.
Team Leadership & Engagement:
- Lead, motivate, and engage a large bar team in a high-energy environment, fostering pride, accountability and teamwork.
- Support recruitment, onboarding, training and development of team members, helping build confident and capable teams.
- Provide regular feedback, coaching and performance support, leading by example and encouraging continuous improvement.
- Encourage strong product knowledge across spirits, cocktails and service, working closely with the wider hospitality teams.
Commercial & Operational Control:
- Support the Bars Manager in achieving revenue, margin and profitability targets.
- Maintain strong understanding of stock control, product management, wastage reduction and cost control.
- Support effective rota planning in line with forecasts, budgets and operational demands.
- Identify opportunities to improve service flow, efficiency and commercial performance across the bars.
- Ensure adherence to all company policies, procedures, and licensing, health & safety, and food safety standards.
- Support consistent presentation, cleanliness and operational standards across all bar areas.
About you:
- Minimum 2+ years’ experience in a supervisory or management role within a high-volume bar or hospitality environment.
- Experience working in complex venues with multiple bars and large teams is highly desirable.
- Service-led mindset with a genuine interest in delivering exceptional member and guest experiences.
- Strong communicator who can motivate teams and build positive working relationships.
- Organised and process-driven, with the ability to balance creativity and personality with operational discipline.
- Solutions-focused, proactive, and commercially aware.
- Comfortable working late nights, weekends, and peak service times, in line with the operational needs of the business.
Please note we are only able to consider candidates with the right to work in the UK.
Assistant Bars Manager employer: Koko Camden
At The House of KOKO, we pride ourselves on being an exceptional employer that values creativity, teamwork, and a passion for hospitality. Our vibrant work culture encourages personal growth and development, offering opportunities to learn from experienced chefs while working with fresh, seasonal ingredients in a dynamic environment. With flexible contracts and a commitment to delivering extraordinary dining experiences, joining our kitchen brigade means becoming part of a unique venue that celebrates culture and culinary excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Bars Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Koko Camden. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Koko Camden
Don't be shy about reaching out to Koko Camden directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assistant Bars Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Koko Camden and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Koko Camden
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
