Koin Limited, a fast-growing D2C e-commerce group, seeks a remote Customer Support Specialist for LATAM-based candidates. You will handle multi-brand inquiries, provide phone and written support, and assist with live commerce orders, deliveries, and returns across The Koin Club, Tilly Pig, Jonny's Sister, and more.
You will work primarily during UK business hours, collaborating with internal teams to resolve issues, maintain records, and ensure a high-quality customer experience across channels.
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Remote Customer Experience Exec: Live Commerce & D2C employer: Koin Limited
The Wessex Mint offers an exceptional work environment for those passionate about live commerce, providing a fully remote role with fixed weekday hours that promotes work-life balance. Employees benefit from comprehensive training, opportunities for personal and professional growth, and the chance to engage with a vibrant community of collectors and enthusiasts. Join us to be part of a dynamic team where your contributions directly impact sales and customer engagement in a rewarding and supportive culture.
