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- Tasks: Enhance customer experience using AI technology and manage customer queries.
- Company: Tech-driven customer service company focused on innovation.
- Benefits: Comprehensive benefits package and growth opportunities in a supportive environment.
- Why this job: Join a dynamic team to revolutionise customer service with AI.
- Qualifications: Experience in customer service and strong problem-solving skills.
- Other info: Exciting career path with a focus on personal development.
The predicted salary is between 36000 - 60000 £ per year.
A technology-driven customer service company is seeking a Senior Customer Service Advisor in Poole to enhance customer experience through AI technology. You will manage customer queries, optimize AI performance, and collaborate with various teams to ensure outstanding customer satisfaction. This position provides a comprehensive benefits package and ample growth opportunities in a supportive environment.
Senior AI-Driven Customer Experience Lead in Poole employer: Koin Limited
Contact Detail:
Koin Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior AI-Driven Customer Experience Lead in Poole
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its AI initiatives. Show us that you’re not just another candidate; demonstrate your passion for enhancing customer experience through technology.
✨Tip Number 3
Practice common interview questions with a friend or in front of a mirror. We all get nervous, but being well-prepared will help you articulate your thoughts clearly and confidently.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can leave a lasting impression and show us that you’re genuinely interested in the role.
We think you need these skills to ace Senior AI-Driven Customer Experience Lead in Poole
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with AI technology and customer service. We want to see how you've enhanced customer experiences in the past, so don’t hold back on those achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about improving customer experiences through AI. Let us know what excites you about this role and how you can contribute to our team.
Showcase Your Collaboration Skills: Since this role involves working with various teams, make sure to mention any relevant teamwork experiences. We love seeing how you’ve collaborated in the past to achieve outstanding results for customers.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out!
How to prepare for a job interview at Koin Limited
✨Know Your AI Stuff
Make sure you brush up on the latest trends in AI technology, especially as it relates to customer service. Be ready to discuss how AI can enhance customer experience and share any relevant examples from your past work.
✨Showcase Your Problem-Solving Skills
Prepare to talk about specific instances where you've successfully managed customer queries or optimised processes. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your impact.
✨Collaboration is Key
Since this role involves working with various teams, think of examples that demonstrate your ability to collaborate effectively. Be ready to discuss how you’ve worked with others to achieve a common goal, particularly in tech-driven environments.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the company and the role. Inquire about their current AI initiatives or how they measure customer satisfaction, which will demonstrate your enthusiasm and strategic thinking.
