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- Tasks: Support daily store operations and manage stock flow in a luxury retail environment.
- Company: Join one of London’s most exciting luxury retailers with a vibrant culture.
- Benefits: Gain hands-on experience, career growth, and work in a dynamic team.
- Why this job: Kickstart your career in luxury retail with real responsibilities and progression opportunities.
- Qualifications: 1 year of experience in operations, strong communication, and Excel skills.
- Other info: Fast-paced environment with potential for leadership roles.
The predicted salary is between 28800 - 43200 £ per year.
This is an exceptional opportunity to launch your career in commercial store and stock operations within one of London’s most exciting luxury retailers. We are looking for a proactive, detail-oriented individual who is eager to gain hands-on experience across luxury retail operations, trading, logistics and stock management. This is a junior-level role offering genuine exposure, responsibility and long-term growth potential within a fast-paced, growing environment.
You will play a key part in supporting and driving the day-to-day operational performance of the store and wider business channels. This is a hands-on position requiring organisation, precision and a strong understanding of luxury retail standards. You won’t be expected to know everything from day one - but you will be expected to learn quickly, take ownership and support the Operations Supervisor with confidence and initiative. This role is ideal for someone seeking a start-up style position with clear progression into a future leadership role.
Key Responsibilities:- Maintain accurate stock flow and visibility across all locations
- Assist with the organisation and management of inbound and outbound stock movements
- Ensure all stock handling reflects KOIBIRD’s luxury brand standards, including packaging and presentation
- Support concept changeovers, including barcoding, labelling and VM stock floor transitions
- Assist with annual full stock takes and seasonal mini stock takes
- Maintain exceptional stockroom organisation and cleanliness
- Manage the general enquiries inbox and respond in a timely, professional manner
- Act as the go-to person for in-store stock-related queries (brand locations, upcoming deliveries, seasonal launches, stock availability)
- Strong understanding of stock levels and incoming deliveries
- Monitor shipment ETAs and understand logistics procedures
- Assist with customs processes and flag delays to Operations and Buying teams
- Collaborate closely with Operations, Buying and Press teams — including support with photoshoots, PR send-outs, sample handling and tracking logistics
- Confidently use courier systems (particularly DHL), including booking labels, preparing commercial invoices and handling enquiries
- Support Operations supervisor in other retail operations that may arise within the business where needed
- Excellent written and verbal communication skills
- Minimum 1 year’s experience in a similar operational or stock-focused role
- Confident using Excel and Microsoft Office platforms
- Highly organised with strong multitasking ability
- Comfortable working in a fast-paced, dynamic environment
- Proactive, adaptable and solution-focused
- Experience using Shopify is advantageous
- Understanding of DHL systems and customs procedures is desirable
Please apply with a CV and cover letter via the application form. Please be aware the interview process will require completion of an excel based task.
Store Operations Assistant employer: KOIBIRD
Contact Detail:
KOIBIRD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Operations Assistant
✨Tip Number 1
Get to know the company inside out! Research KOIBIRD's values, products, and recent news. This will help you stand out in interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing a role at KOIBIRD. You never know who might give you a leg up!
✨Tip Number 3
Prepare for that Excel task! Brush up on your Excel skills and practice common functions that might come up. Being confident in this area will definitely impress during the interview process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're proactive and serious about joining the team.
We think you need these skills to ace Store Operations Assistant
Some tips for your application 🫡
Craft a Tailored CV: Make sure your CV highlights relevant experience in stock operations and retail. We want to see how your skills align with the role, so don’t be shy about showcasing your achievements!
Write a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the luxury retail environment. We love seeing candidates who are genuinely excited about joining our team.
Showcase Your Communication Skills: Since excellent communication is key for this role, make sure your application reflects that. Keep your language clear and professional, and don’t forget to proofread for any typos!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at KOIBIRD
✨Know Your Stock Basics
Before the interview, brush up on your knowledge of stock management and logistics. Familiarise yourself with common terms and processes, especially those related to luxury retail standards. This will show that you're proactive and ready to dive into the role.
✨Excel Skills Are Key
Since the interview includes an Excel-based task, practice your skills beforehand. Make sure you’re comfortable with functions like VLOOKUP, pivot tables, and basic data manipulation. Being confident in Excel will set you apart from other candidates.
✨Show Your Organisational Skills
Prepare examples from your past experiences where you demonstrated strong organisational abilities. Whether it’s managing stock or coordinating logistics, having specific stories ready will highlight your suitability for the role.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, upcoming projects, or how success is measured in the role. This shows your genuine interest in the position and helps you understand if it's the right fit for you.