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For Companies At a Glance
- Tasks: Deliver exceptional styling and personal shopping services to clients in luxury retail.
- Company: Join KOIBIRD, a leader in iconic womenswear with a focus on client relationships.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Why this job: Make meaningful connections while driving sales in a stylish and supportive atmosphere.
- Qualifications: Experience in luxury retail and strong interpersonal skills are essential.
- Other info: Collaborative team culture with a focus on high performance and service excellence.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Working across some of the most iconic and up-and-coming womenswear brands, you are a true specialist who thrives on delivering exceptional styling and personal shopping services to our customers. You bring confidence, commercial awareness, and a strong understanding of the luxury retail landscape, with the ability to build lasting client relationships and deliver consistently high standards. This is the ideal opportunity for an experienced individual who can drive sales while creating meaningful connections with clients through exceptional service.
What you will be doing
- Provide outstanding one-to-one customer service to all clients, including VIPs, in line with KOIBIRD standards.
- Build and maintain a loyal clientele, taking ownership of client data collection, management and aftercare to strengthen long-term relationships.
- Demonstrate and share strong brand and market knowledge with clients, ensuring an elevated and informed shopping experience.
- Offer personalised styling advice, curating edits that reflect KOIBIRD’s unique and directional product range.
- Deliver a seamless multi-channel shopping experience, ensuring clients receive the same level of service across all touchpoints.
- Consistently achieve personal sales targets and contribute to wider business goals through effective upselling and cross-selling across categories.
- Monitor client shopping behaviour and product performance, providing considered feedback to the Store Manager to support business decisions.
- Proactively identify potential new clients, working closely with management to build these relationships and suggest new ways to engage and delight.
- Use tailored communication techniques to ensure the best possible client experience and maximise selling opportunities.
- Take initiative with daily operational tasks, ensuring the shop floor is presented to the highest standards while supporting with merchandising, stock management and deliveries.
- Work collaboratively with the Head of Retail and wider team to foster a supportive, high-performing and service-focused environment.
Who we are looking for
- Previous retail sales or personal shopping experience in a luxury environment.
- An existing client database and proven ability to build and maintain strong client relationships.
- Excellent knowledge of the brands we carry and a strong understanding of the wider luxury retail market.
- Strong interpersonal and communication skills, with the confidence to build rapport and engage sensitively with clients.
- A polished and confident presence that reflects the KOIBIRD aesthetic and values.
- Commercial awareness and the ability to drive sales through exceptional service.
- A collaborative approach, acting as a role model for the wider team.
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Senior Retail Sales Stylist/ Personal Shopper employer: KOIBIRD
Contact Detail:
KOIBIRD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Retail Sales Stylist/ Personal Shopper
✨Tip Number 1
Network like a pro! Get out there and connect with people in the luxury retail scene. Attend events, join online forums, or even hit up social media groups. The more connections we make, the better our chances of landing that dream job!
✨Tip Number 2
Show off your styling skills! Create a portfolio showcasing your best work, whether it's personal styling projects or client testimonials. This will give potential employers a taste of what you can bring to the table and help us stand out from the crowd.
✨Tip Number 3
Practice makes perfect! Prepare for interviews by role-playing common questions and scenarios. We can even ask a friend to help us out. The more comfortable we are, the better we’ll be at showcasing our confidence and expertise during the real deal.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re genuinely interested in joining our team and ready to dive into the luxury retail world with us.
We think you need these skills to ace Senior Retail Sales Stylist/ Personal Shopper
Some tips for your application 🫡
Show Off Your Style: When you're writing your application, let your personality shine through! We want to see how you can bring the KOIBIRD aesthetic to life in your words. Share your passion for fashion and how you connect with clients.
Tailor Your Experience: Make sure to highlight your previous retail or personal shopping experience, especially in luxury environments. We love seeing how you've built client relationships and driven sales, so be specific about your achievements!
Know Your Brands: Demonstrate your knowledge of the brands we carry and the luxury retail market. This shows us that you’re not just a stylist, but someone who understands the bigger picture and can elevate the shopping experience for our clients.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at KOIBIRD
✨Know Your Brands Inside Out
Before the interview, make sure you research the brands you'll be working with. Understand their history, values, and current collections. This knowledge will not only impress your interviewers but also show that you're genuinely interested in the role.
✨Showcase Your Client Relationship Skills
Prepare examples of how you've built and maintained client relationships in the past. Think about specific instances where you went above and beyond for a client. This will demonstrate your ability to create meaningful connections, which is crucial for this role.
✨Demonstrate Your Sales Savvy
Be ready to discuss your sales achievements and strategies. Highlight any experience you have with upselling or cross-selling, and think of ways you can apply these techniques in a luxury retail environment. This will show that you can drive sales while providing exceptional service.
✨Practice Your Personal Styling Advice
Since the role involves offering personalised styling advice, consider preparing a few styling scenarios. Think about how you would curate an outfit for different occasions or clients. This will help you articulate your styling philosophy and showcase your expertise during the interview.
