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For Companies At a Glance
- Tasks: Deliver exceptional styling and personal shopping services to customers.
- Company: Join KOIBIRD, a leader in luxury womenswear with a passion for fashion.
- Benefits: Enjoy a vibrant work environment and opportunities for personal growth.
- Why this job: Be part of a community that empowers women through fashion and personal service.
- Qualifications: Previous retail experience in luxury and a passion for fashion are essential.
- Other info: Must have the right to work in the UK.
The predicted salary is between 28800 - 43200 £ per year.
Working across some of the most iconic and up-and-coming womenswear brands, you are a true fashion specialist and thrive to provide excellent styling and personal shopping services to our customers. You must have a passion for retail, driving sales and the ability to deliver high standards. This is the ideal opportunity for a confident individual, who can build a community of customers by providing exceptional personal service.
What you'll be doing:
- Provide outstanding one-to-one customer service to all clients including VIP's, in line with KOIBIRD standards.
- Build and maintain a loyal clientele and be accountable for customer data collection and management.
- Demonstrate and share strong brand and market knowledge with clients.
- Provide informed styling advice, by offering KOIBIRD’s unique and exclusive product range and excite customers with personalised product edits.
- Offer a multi-channel shopping experience, ensuring a seamless and augmented service.
- Strive to achieve your personal sales targets and contribute to the overall business targets through upselling and cross selling across categories.
- Monitor customer shopping behaviour and stock performance and provide valuable feedback to store manager.
- Identify and seek potential new clients and work closely with Manager to build these relationships, suggesting new ways to engage and delight.
- Provide individualised communication techniques to ensure the best customer experience and maximize selling opportunities.
- Take initiative with performing daily store operational tasks, such as keeping the shop floor well presented, merchandising, stock management and deliveries.
- Work collaboratively with store management and the wider team to ensure effective and collaborative working environment.
Who we are looking for:
- Have previous retail sales experience in a luxury environment.
- Have an existing client database.
- Demonstrate excellent knowledge of the brands we carry; always showing passion for fashion and luxury products.
- Have a passion for empowering women to look and feel their best.
- Have great interpersonal and communication skills, with the ability to deal sensitively and confidently with our customers.
- Communicate our values and brand philosophy to customers and team members alike.
- Act as a brand ambassador reflective of the company values and aesthetic.
Must have the right to work in the UK.
Contact Detail:
KOIBIRD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Stylist
✨Tip Number 1
Familiarise yourself with KOIBIRD's brand values and aesthetic. Understanding their unique selling points will help you connect with customers and demonstrate your passion for the products.
✨Tip Number 2
Network within the fashion community, both online and offline. Building relationships with other professionals can lead to valuable insights and potential referrals that may help you stand out in the application process.
✨Tip Number 3
Prepare to showcase your styling skills by creating a portfolio of your previous work or personal styling projects. This will not only highlight your expertise but also demonstrate your commitment to the role.
✨Tip Number 4
Practice your communication skills by engaging with friends or family as if they were clients. This will help you refine your approach to providing personalised service and build your confidence in handling various customer scenarios.
We think you need these skills to ace Retail Sales Stylist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous retail sales experience, especially in luxury environments. Emphasise any relevant skills such as customer service, styling advice, and sales achievements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for fashion and retail. Mention specific brands you admire and how your personal style aligns with KOIBIRD’s aesthetic. Be sure to express your enthusiasm for empowering women through fashion.
Showcase Your Brand Knowledge: In your application, demonstrate your knowledge of the brands KOIBIRD carries. Discuss how you can contribute to building a loyal clientele by providing informed styling advice and personalised product edits.
Highlight Interpersonal Skills: Since the role requires excellent communication skills, provide examples of how you've successfully built relationships with customers in the past. Mention any techniques you've used to enhance customer experiences and drive sales.
How to prepare for a job interview at KOIBIRD
✨Show Your Passion for Fashion
Make sure to express your enthusiasm for the fashion industry during the interview. Share specific examples of how you've kept up with trends or how you've styled clients in the past. This will demonstrate your genuine interest and knowledge of the brands you'll be working with.
✨Highlight Your Customer Service Skills
Prepare to discuss your previous retail experience, especially in luxury environments. Be ready to share stories that showcase your ability to provide exceptional customer service and build lasting relationships with clients. This is crucial for a role focused on personal shopping and styling.
✨Demonstrate Your Sales Acumen
Since driving sales is a key part of this role, come prepared with examples of how you've achieved or exceeded sales targets in the past. Discuss any upselling or cross-selling techniques you've successfully employed, as this will show your potential to contribute to the business's overall goals.
✨Be Ready to Discuss Brand Knowledge
Familiarise yourself with KOIBIRD’s unique product range and the brands they carry. During the interview, be prepared to discuss how you would communicate the brand philosophy to customers and how you can leverage your existing client database to enhance their shopping experience.
