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- Tasks: Support daily store operations and manage stock flow in a luxury retail environment.
- Company: Join one of London’s most exciting luxury retailers with a vibrant culture.
- Benefits: Gain hands-on experience, career growth, and work in a dynamic team.
- Why this job: Launch your career in luxury retail with real responsibilities and progression opportunities.
- Qualifications: 1 year of operational or stock experience; strong communication and Excel skills.
- Other info: Fast-paced environment with potential for future leadership roles.
The predicted salary is between 24000 - 36000 £ per year.
This is an exceptional opportunity to launch your career in commercial store and stock operations within one of London’s most exciting luxury retailers. We are looking for a proactive, detail-oriented individual who is eager to gain hands-on experience across luxury retail operations, trading, logistics and stock management. This is a junior-level role offering genuine exposure, responsibility and long-term growth potential within a fast-paced, growing environment.
The Role: You will play a key part in supporting and driving the day-to-day operational performance of the store and wider business channels. This is a hands-on position requiring organisation, precision and a strong understanding of luxury retail standards. You won’t be expected to know everything from day one - but you will be expected to learn quickly, take ownership and support the Operations Supervisor with confidence and initiative. This role is ideal for someone seeking a start-up style position with clear progression into a future leadership role.
Key Responsibilities:
- Maintain accurate stock flow and visibility across all locations
- Assist with the organisation and management of inbound and outbound stock movements
- Ensure all stock handling reflects KOIBIRD’s luxury brand standards, including packaging and presentation
- Support concept changeovers, including barcoding, labelling and VM stock floor transitions
- Assist with annual full stock takes and seasonal mini stock takes
- Maintain exceptional stockroom organisation and cleanliness
- Manage the general enquiries inbox and respond in a timely, professional manner
Coordination, Logistics, & Cross-collaboration:
- Act as the go-to person for in-store stock-related queries (brand locations, upcoming deliveries, seasonal launches, stock availability)
- Strong understanding of stock levels and incoming deliveries
- Monitor shipment ETAs and understand logistics procedures
- Assist with customs processes and flag delays to Operations and Buying teams
- Collaborate closely with Operations, Buying and Press teams — including support with photoshoots, PR send-outs, sample handling and tracking logistics
- Confidently use courier systems (particularly DHL), including booking labels, preparing commercial invoices and handling enquiries
- Support Operations supervisor in other retail operations that may arise within the business where needed
Who we are looking for:
- Excellent written and verbal communication skills
- Minimum 1 years’ experience in a similar operational or stock-focused role
- Confident using Excel and Microsoft Office platforms
- Highly organised with strong multitasking ability
- Comfortable working in a fast-paced, dynamic environment
- Proactive, adaptable and solution-focused
- Experience using Shopify is advantageous
- Understanding of DHL systems and customs procedures is desirable
Application: Please apply with a CV and cover letter via the application form. Please be aware the interview process will require completion of an excel based task.
Store Operations Assistant in London employer: KOIBIRD
Contact Detail:
KOIBIRD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Operations Assistant in London
✨Tip Number 1
Get to know the company inside out! Research KOIBIRD’s values, products, and recent news. This will help you stand out in interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Store Operations Assistant role. You never know who might give you a leg up!
✨Tip Number 3
Prepare for that Excel task! Brush up on your Excel skills, especially if you’re not super confident. There are loads of online resources we can recommend to help you ace it and show off your organisational prowess.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team. Don’t forget to tailor your CV and cover letter to highlight your relevant experience!
We think you need these skills to ace Store Operations Assistant in London
Some tips for your application 🫡
Craft a Tailored CV: Make sure your CV highlights relevant experience in stock operations and retail. We want to see how your skills align with the role, so don’t be shy about showcasing your organisational prowess and any hands-on experience you've had!
Write a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the luxury retail environment. We love seeing candidates who are proactive and eager to learn, so let that passion come through in your writing.
Showcase Your Communication Skills: Since excellent communication is key for this role, make sure your application reflects that. Keep your language clear and professional, and double-check for any typos or errors. We appreciate attention to detail!
Apply Through Our Website: Don’t forget to submit your application via our website! It’s the best way for us to receive your materials and ensures you’re considered for this exciting opportunity. We can’t wait to see what you bring to the table!
How to prepare for a job interview at KOIBIRD
✨Know Your Stock
Familiarise yourself with stock management basics and the specific systems mentioned in the job description, like Shopify and DHL. Being able to discuss how you’ve handled stock in previous roles will show your proactive approach and readiness for this hands-on position.
✨Showcase Your Organisation Skills
Prepare examples that highlight your organisational abilities. Think about times when you managed multiple tasks or maintained order in a busy environment. This role requires precision, so demonstrating your knack for keeping things tidy and efficient will impress the interviewers.
✨Communicate Confidently
Since excellent communication is key, practice articulating your thoughts clearly. Be ready to discuss how you've effectively communicated in past roles, especially regarding stock-related queries. This will help you stand out as someone who can confidently support the Operations Supervisor.
✨Excel Task Prep
Since the interview process includes an Excel-based task, brush up on your Excel skills beforehand. Familiarise yourself with functions and formulas that might be relevant to stock management. Showing that you’re comfortable with these tools will demonstrate your readiness for the role.