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For Companies At a Glance
- Tasks: Engage customers, operate cash registers, and ensure a smooth shopping experience.
- Company: Join Kohl's, a leading retail brand known for its commitment to customer service.
- Benefits: Enjoy flexible hours, competitive pay, and a fun team environment.
- Why this job: Perfect for building skills in customer service while working in a vibrant retail setting.
- Qualifications: No experience needed; just bring your enthusiasm and be 16 or older.
- Other info: Ideal for students looking for part-time work with evening and weekend shifts.
Part-Time Retail Sales Associate page is loaded
Part-Time Retail Sales Associate
Apply remote type On-Site locations Durham (0720) time type Part time posted on Posted 21 Days Ago job requisition id R385978
Role Specific Information
Preferred Monday through Friday (5pm to close) Availability and Required Weekend Availability
Job Description
About the Role
In this role, you will deliver excellent customer service in point of sale and customer services processes while focusing on consistent execution and operational efficiency. You will deliver speed of service transactions while creating a compelling customer experience.
What You’ll Do
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Engage customers by greeting them and offering assistance with products and services, operate a cash register, scan items, bag merchandise and properly handle different methods of payment
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Accurately and efficiently execute point of sale and customer service standards based on company guidelines providing courteous, friendly, fast and efficient service
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Meet or exceed individual goals (e.g., credit, loyalty)
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Support inventory accuracy through accurate completion of all required point of sale and merchandise disposition practices
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Support the training process for new hires on the service team, including teaching process best practices, proper point of sale procedures, using available tools and resources while meeting Kohl’s brand standards
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Participate in daily service processes (e.g., register and cash balancing, change orders, replenish supplies)
All associate roles at Kohl’s are responsible for:
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Acting with integrity, honesty and fostering teamwork in an engaged and inclusive culture
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Exercising good judgment and discernment when making decisions; taking appropriate partners as needed
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Demonstrating a customer service mindset, anticipating customer needs and satisfactorily resolving issues
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Accomplishing multiple tasks within established timeframes
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Following company policies, procedures, standards and guidelines
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Maintaining adherence to company safety policies for the safety of all associates and customers
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Receiving, understanding and proactively responding to direction from supervisors/managers and other company personnel
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Other responsibilities as assigned
What Skills You Have
Required
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Excellent customer service skills and ability to multi-task with strong attention to detail
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Verbal/written communication and interpersonal skills
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No retail experience required
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Must be 16 years of age or older
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Flexible availability, including days, nights, weekends, and holidays
Preferred
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Client facing retail or service industry experience
Essential Functions
The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl’s may revise this job description at any time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship.
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Ability to perform the accountabilities listed in the “What You’ll Do” Section.
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Ability to satisfactorily complete company training programs.
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Ability to comply with dress code requirements.
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Basic math and reading skills, legible handwriting, and basic computer operation.
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Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed.
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Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company.
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Perform work in accordance with the Physical Requirements section.
Physical Requirements
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Must be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two person lift.
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Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis.
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Ability to stand/walk for the duration of a scheduled shift.
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Ability to visually verify information and locate and inspect merchandise.
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Ability to comply with health and safety standards.
Pay Starts At: $13.00
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Part-Time Retail Sales Associate employer: Kohl's Peru
Contact Detail:
Kohl's Peru Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-Time Retail Sales Associate
✨Tip Number 1
Familiarise yourself with the products and services offered by Kohl's. This knowledge will help you engage customers effectively and demonstrate your enthusiasm for the role during any interactions.
✨Tip Number 2
Practice your customer service skills by role-playing different scenarios with friends or family. This will prepare you to handle various customer interactions confidently and efficiently.
✨Tip Number 3
Be ready to discuss your availability during the interview. Since the role requires flexible hours, showing that you can work evenings and weekends will make you a more attractive candidate.
✨Tip Number 4
Demonstrate your ability to multitask by sharing examples from previous experiences, even if they are not retail-related. Highlighting your organisational skills will show that you can handle the fast-paced environment of a retail store.
We think you need these skills to ace Part-Time Retail Sales Associate
Some tips for your application 🫡
Tailor Your CV: Make sure to customise your CV to highlight relevant skills and experiences that align with the role of a Part-Time Retail Sales Associate. Emphasise any customer service experience, even if it's from non-retail settings.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific reasons why you want to work at Kohl's and how your skills can contribute to their customer service goals.
Highlight Availability: Clearly state your availability in your application. Since the role requires flexible hours, including evenings and weekends, make sure to mention when you can work to show you're a good fit.
Showcase Soft Skills: In your application, emphasise your soft skills such as communication, teamwork, and problem-solving. These are crucial for delivering excellent customer service and will help you stand out as a candidate.
How to prepare for a job interview at Kohl's Peru
✨Showcase Your Customer Service Skills
Since this role heavily focuses on customer interaction, be prepared to share examples of how you've provided excellent service in the past. Think of specific situations where you went above and beyond for a customer.
✨Demonstrate Your Ability to Multi-Task
Retail environments can be fast-paced, so highlight your ability to juggle multiple tasks. You might want to mention experiences where you successfully managed several responsibilities at once, especially in a busy setting.
✨Be Ready to Discuss Availability
The job requires flexible availability, including evenings and weekends. Be honest about your schedule and express your willingness to work during these times, as it shows commitment to the role.
✨Prepare for Common Retail Scenarios
Think about common retail situations, such as handling difficult customers or managing inventory. Prepare responses that demonstrate your problem-solving skills and ability to maintain a positive attitude under pressure.
