At a Glance
- Tasks: Lead store operations, coach associates, and ensure excellent customer service.
- Company: Join Kohl's, a brand dedicated to caring for families and communities.
- Benefits: Enjoy competitive pay, health benefits, and work-life balance perks.
- Why this job: Make a real impact by leading a team and enhancing customer experiences.
- Qualifications: Must be 18+, with experience in supervising teams and strong communication skills.
- Other info: Flexible hours and opportunities for growth in a supportive environment.
The predicted salary is between 36000 - 60000 £ per year.
In this role, you will be the expert in store operational processes, supervising store operations while working alongside and leading associates to deliver excellent customer service and operational efficiency. You will teach, coach, develop and supervise associates while completing all operational processes focused on consistent execution and operational efficiency.
What You'll Do
- Execute sound operational processes including freight unload, receiving, processing product, stockroom management and omni channel fulfillment.
- Support inventory accuracy by timely and accurate completion of all required merchandise disposition practices.
- Maintain appropriate levels of product on the sales floor by processing incoming freight, managing an accurate stockroom and directing floor replenishment as necessary based on sell through and seasonal changes.
- Support the training processes for new hires on the operations team, ensuring associates are skilled on process best practices, proper inventory procedures, productivity standards and how to leverage Kohl's tools and resources.
- Support and partner with the merchandising team in store on merchandising incoming product, ensuring partnership on product placement and brand standards.
All Supervisor roles at Kohl's are responsible for:
- Leading with integrity, honesty and fostering teamwork in an engaged and inclusive culture.
- Exercising good judgment; taking appropriate partners as needed.
- Modeling, guiding and providing direction to associates.
- Demonstrating and coaching a customer service mindset, including customer service philosophies, anticipating customer needs and satisfactorily resolving issues.
- Supporting strong operational standards, shortage mitigation, and merchandising presentation to include accurate pricing and proper signing.
- Preventing loss by educating associates, monitoring daily store activity and product protection standards, and partnering with Loss Prevention.
- Monitoring and adjusting resources as the business dictates to support customer needs and workload demands when assigned by a store executive as leader on duty.
- Using key performance indicators (KPIs) to make informed business decisions that drive overall store results.
- Accomplishing multiple tasks within established timeframes.
- Training, monitoring and reinforcing company policies, procedures, standards and guidelines.
- Maintaining adherence to company safety policies for the safety of all associates and customers.
- Key holder responsibilities include opening and closing store processes, and providing direction to associates.
- Other responsibilities as assigned.
What Skills You Have
Required
- Must be at least 18 years of age or older.
- Experience supervising teams or associates to include the responsibility for coaching to achieve daily goals.
- Strong verbal/written communication and interpersonal skills.
- Flexible availability, including days, nights, weekends, and holidays.
Preferred
- 2 years experience in retail or similar industry.
Essential Functions
The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl's may revise this job description at any time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship.
- Ability to perform the accountabilities listed in the "What You'll Do" Section.
- Ability to satisfactorily complete company training programs.
- Ability to comply with dress code requirements.
- Basic math and reading skills, legible handwriting, and basic computer operation.
- Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed.
- Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company.
- Perform work in accordance with the Physical Requirements section.
Physical Requirements
- Must be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two person lift.
- Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis.
- Ability to stand/walk for the duration of a scheduled shift (at least 8 hours).
- Ability to visually verify information and locate and inspect merchandise.
- Ability to comply with health and safety standards.
Pay Range: $23.50 - $36.45
Kohl's offers a variety of benefits to associates depending on full-time/part-time status and work hours, including: WORK LIFE BALANCE (PTO, Vacation Buy Program, Parental Leave), HEALTH & WELLNESS (Medical, Dental, Vision and other short and long term disability programs, Emergency health and wellness programs such as Accident Protection Plans, Critical Illness Plans and more), SAVINGS & RETIREMENT BENEFITS (401k, Flexible Spending Accounts and associate discount programs with Kohl's partners), INSURANCE PROGRAMS (Life Insurance for you, your family or your pet, as well as other protection programs), and LIFE EVENTS (Legal and adoption assistance benefits).
Kohl's has been caring for families for more than 60 years, both the unique and diverse families that shop us every day and the Kohl's family we all belong to. Caring is something that is core to who we are as a brand, and we believe that truly caring means being there for the good stuff, the bad stuff and the real stuff. Kohl's is committed to creating a healthy and safe workplace for our associates. We seek out talent that shares our values and strive to support their journey toward fulfillment at work, at home and within our communities.
Full -Time Stockroom Operations Supervisor in London employer: Kohl's Peru
Contact Detail:
Kohl's Peru Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Full -Time Stockroom Operations Supervisor in London
✨Tip Number 1
Get to know the company culture! Before your interview, check out Kohl's social media and website to understand their values and mission. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your responses to common interview questions. Think about how your past experiences relate to the role of Stockroom Operations Supervisor. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your leadership skills.
✨Tip Number 3
Dress the part! Make sure you look professional and polished for your interview. First impressions matter, and showing that you take the opportunity seriously can set you apart from other candidates.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your appreciation and keeping you top of mind. Plus, it’s a great chance to reiterate your enthusiasm for the role and the company.
We think you need these skills to ace Full -Time Stockroom Operations Supervisor in London
Some tips for your application 🫡
Show Your Leadership Skills: In your application, highlight any experience you have in supervising teams or coaching associates. We want to see how you've led others to achieve goals and foster teamwork.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language to describe your skills and experiences, especially those related to operational processes and customer service.
Tailor Your Application: Make sure to customise your application for the Stockroom Operations Supervisor role. Mention specific skills from the job description that match your experience, like inventory management or training new hires.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Kohl's Peru
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Stockroom Operations Supervisor. Familiarise yourself with operational processes like freight unload and stockroom management. This will help you speak confidently about how your experience aligns with the role.
✨Showcase Your Leadership Skills
As a supervisor, you'll be leading a team, so be prepared to discuss your previous experiences in coaching and developing associates. Share specific examples of how you've successfully led teams and improved operational efficiency in past roles.
✨Demonstrate Customer Service Mindset
Kohl's values excellent customer service, so think of instances where you've gone above and beyond for customers. Be ready to explain how you anticipate customer needs and resolve issues effectively, as this will show you're aligned with their core values.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the store's operations, team dynamics, or training processes. This not only shows your interest in the role but also helps you gauge if the company culture is the right fit for you.