Senior IT Business Analyst

Hybrid with at least 3 days out of 5 per week onsite at our Quedgeley offices. Salary to be discussed on application + excellent benefits including car cash allowance, company bonus, private health care and generous pension scheme.

The Kohler EMEA IT function partners with a diverse portfolio of businesses across the UK, Europe, the Middle East and Africa, as well as Kohler’s Global Product Innovation (GPI) teams. The EMEA IT team is responsible for delivering business-facing technology solutions, supporting day-to-day operations, and driving digital and technology-enabled transformation across a complex and varied landscape of markets, functions, and brands.

Within EMEA IT, Senior Business Analysts (SBAs) act as an interface between the business and IT during all stages of the project lifecycle, strengthening our ability to identify, shape, and deliver high-impact projects and solutions. The SBA is critical in driving practical outcomes and building foundational capability within our businesses. The SBA will work in a matrixed way – partnering with other Project & Programme Managers, as well as central platform teams to drive their projects forward. The SBA role also plays a key role within EMEA IT, working across our teams to continually develop and improve BA standards and outputs.

Role Purpose

As a Senior Business Analyst, you'll be instrumental in driving business change, partnering with stakeholders to identify opportunities, define requirements, and deliver impactful solutions. You'll lead analysis activities across complex projects, from discovery through to delivery, while mentoring other Business Analysts and promoting best practice. Acting as a trusted advisor, you'll influence decision-making, challenge thinking, and champion continuous improvement. Working closely with Solution and Functional Architects, you'll help shape innovative business and technology solutions that deliver real value, while fostering a collaborative and high-performing analysis community.

Key Responsibilities

• Engage with stakeholders to identify, define, and document business needs and objectives.
• Utilise domain experience and expertise to enable businesses to maximize the benefits of existing system capabilities.
• Build and maintain strong, collaborative relationships with stakeholders across the business, acting as a key point of contact and conduit into the wider IT organisation.
• Partner with stakeholders to identify and bring high-level definition to new project demand and initiatives.
• Lead and manage complex analysis projects and initiatives, including defining BA approaches, resource needs, inputs required and outputs to be delivered.
• Coordinate and oversee the work of Business Analysts and Junior Business Analysts.
• Review and ensure the quality of analysis and documentation produced by other BAs.
• Provide coaching and mentoring to Business Analysts and Junior Business Analysts.
• Collaborate with Solution and Functional Architects to assess feasibility and shape appropriate solutions.
• Support the development of business cases and impact assessments.
• Create process models, workflows, and use cases to support understanding and alignment.
• Participate in solution validation activities, including user acceptance testing (UAT).
• Monitor project progress and ensure alignment with business goals.
• Provide training and support to end-users during and after implementation.

Skills/Requirements

• Advanced analytical and problem-solving skills.
• Strong leadership and stakeholder engagement abilities.
• Domain Experience in Supply Chain and Logistics, including experience with SAP (or equivalent).
• Proficiency in tools like Excel, SQL, Tableau, Power BI, or JIRA.
• Experience with requirements gathering, process mapping, and documentation.
• Understanding of business process modeling (e.g., BPMN).
• Expertise in Agile and/or Waterfall delivery methodologies.

Education & Experience

• Bachelor’s degree in Business, Information Systems, Computer Science, or related field.
• 5+ years of experience in a business analysis or similar role.

Preferred Qualifications

• Industry-specific knowledge (e.g., finance, healthcare, retail).
• Experience working in cross-functional teams with architects and developers.
• Familiarity with CRM, ERP, or enterprise platforms.
• Change management or project coordination experience.
• Professional certifications from IIBA (e.g., ECBA, CCBA, CBAP) or BCS (e.g., BCS International Diploma in Business Analysis).

We can offer you a lot in return! We empower each associate to #BecomeMoreAtKohler with a competitive total rewards package to support your health and wellbeing, access to career growth and development opportunities, a diverse and inclusive workplace, and a strong culture of innovation. With a genuine commitment to creating better tomorrows, we’re driving meaningful change in our mission to help people live gracious, healthy, and sustainable lives.

About Us

At our EMEA Corporate Services we support Kohler businesses in our region, we have an excellent team of dedicated associates focused on delivering exceptional customer service and ensuring every interaction is a genuine, positive and rewarding experience for both our internal and external customers. We represent the Corporate Functions found in Kohler, Wisconsin here in the EMEA region – Finance, Tax, IT, Internal Audit, Procurement, Regional Operations for Global Shared Services, Environment Health & Safety, Legal, & HR. We all pride ourselves on adding value to the Kohler businesses we support in the region and work closely with our Kohler Corporate colleagues in Wisconsin on global initiatives and projects.

Beyond the competitive benefits and compensation, Kohler proudly offers a rich history, steeped in creativity and a commitment to our associates and communities. We invite you to learn more about our culture and company at www.kohlercompany.com/careers.

Kohler is an equal opportunity employer. It is Kohler’s policy to recruit, hire, and promote qualified personnel in all job classifications without regard to gender, age, disability, religion, belief, sexual orientation, marital status or race. If, as an individual with a disability, you require any adjustments during the recruitment process, please contact the HR department through talentacquisitionuk@kohler.com.