Conference & Banqueting Supervisor - Luxury Events Leader

Conference & Banqueting Supervisor - Luxury Events Leader

Full-Time 30197 - 30197 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead and develop a team to deliver exceptional service at luxury events.
  • Company: Join the award-winning Old Course Hotel, a top destination for golf enthusiasts.
  • Benefits: Enjoy free meals, discounts, wellness perks, and a competitive salary.
  • Other info: Flexible hours with opportunities for career growth and personal development.
  • Why this job: Be part of creating unforgettable experiences in a stunning resort setting.
  • Qualifications: Experience in luxury hospitality and strong leadership skills required.

The predicted salary is between 30197 - 30197 £ per year.

About Us
The Old Course Hotel is an AA 5 Red star, award-winning resort centred around active wellbeing and indulgent good times. Part of Kohler Company, the Old Course Hotel is a privately owned resort, priding ourselves on delivering personalised guest experiences to create lasting memories.

Why Join Our Team?
With a reputation as an employer of choice, we are committed to ensuring our associates are our number one priority. St Andrews is the home of golf and we are the home of great guest service. People are our passion and we believe each associate plays a vital role in providing memorable memories to our guests. We are a forward-thinking employer committed to the Hoteliers Charter and developing our people, which is why we employ based on personality. We believe all skills can be taught! Throughout your career with us, you’ll have access to a wide range of different training opportunities providing routes to progress from within, allowing you to reach your full potential whilst supported by our committed leadership team. We love celebrating our associate’s success and do so through our employee reward recognition schemes which encompass our ‘HOME’ ethos including Associate of the Month.

Whilst working for one of the most iconic hotels in Scotland, you will be rewarded with a competitive salary, company pension scheme, free onsite car parking, meals whilst on duty, 24/7 access to our employee assistance programme and FREE fitness access. Our benefits don’t end there, in your spare time, we also offer superb discounts in our restaurants, shops, spa and room rates.

About The Role
Reporting to the Conference and Banqueting Manager, you are part of the Food and Beverage operational management team and are responsible and accountable for guest experience and providing a service of excellence in all Conference and Banqueting areas across the Old Course Hotel, Golf Resort and Spa. Your responsibilities will include:

  • Supporting with the leading, training, and developing the conference & banqueting (C&B) team to deliver outstanding service to guests and clients.
  • Supporting on all C&B functions, including planning, execution, and post-event de-brief.
  • Collaborating with clients and event coordinators to ensure seamless execution of events.
  • Ensuring C&B spaces are set up according to company brand high standards and event specifications.
  • Driving innovation in C&B offerings to create memorable experiences for guests.

To be successful in this role you will have the following qualities and experience:

  • Proven experience in a similar role within a luxury hotel or high-end event space.
  • Strong leadership and organisational skills with the ability to motivate a team.
  • Proven track record of people management responsibilities.
  • Exceptional attention to detail and a passion for delivering top-end service.
  • Excellent communication and interpersonal skills.
  • Strong commercial acumen.
  • Flexibility to work evenings, weekends, and holidays as required.
  • Availability to work shifts, including evenings and weekends as per business needs.

Hours: Permanent Full Time, 40hrs per week
Salary: £30,197.35 per annum

Why You’ll Love Working With Us
Dine On Us – Enjoy free meals and refreshments every day in our complimentary staff canteen, including hot meals, salad bar, tea, coffee & soft drinks.
Exclusive Resort Perks – Treat yourself to generous discounts across the resort from award winning restaurants, luxury room stays and in our Pro Shop (St Andrews only PGA approved pro shop).
Kohler Group Benefits – Unlock even more savings with our wider discounts across the Kohler family.
Wellness, Your Way – Enjoy free access to our on-site Kohler Waters Fitness Centre, featuring a fully equipped gym, 20-metre pool, sauna and hot tub.
Plan Your Future – We’ll help you get access to the right information through complimentary mortgage consultations.
Cycle2Work – Stay active and save money with our Cycle2Work programme, good for you and the planet.
Perkbox – Enjoy exclusive discounts, rewards and monthly treats all in one easy app.
Get Rewarded - Earn fantastic rewards on our Global Recognition Platform and introduce great talent to our team through our generous Refer a Friend scheme.
24/7 Wellbeing Support – Our Employee Assistance Programme is available around the clock, offering confidential guidance whenever you need it.

The Old Course Hotel is an equal opportunities employer. We aim to ensure that no job applicant, employee, or worker is discriminated against on the grounds of protected characteristics.

Conference & Banqueting Supervisor - Luxury Events Leader employer: Kohler Hospitality

The Old Course Hotel, a prestigious AA 5 Red star resort in St Andrews, is renowned for its commitment to employee wellbeing and development. As part of the Kohler Company, we prioritise our associates by offering extensive training opportunities, competitive salaries, and unique perks such as free meals, fitness access, and generous discounts across the resort. Join us to be part of a passionate team dedicated to creating unforgettable guest experiences in one of Scotland's most iconic locations.

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Contact Details:

Kohler Hospitality Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Conference & Banqueting Supervisor - Luxury Events Leader

Tip Number 1

Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

Tip Number 2

Prepare for interviews by researching the company and its culture. Understand their values and how they align with yours. This will help you showcase your personality and demonstrate why you're a perfect fit for the Old Course Hotel.

Tip Number 3

Practice makes perfect! Conduct mock interviews with friends or family to build your confidence. Focus on articulating your experience and how it relates to the role of Conference & Banqueting Supervisor.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our fantastic team at the Old Course Hotel.

We think you need these skills to ace Conference & Banqueting Supervisor - Luxury Events Leader

Leadership Skills
Organisational Skills
Team Motivation
Attention to Detail
Communication Skills
Interpersonal Skills
Commercial Acumen

Some tips for your application 🫡

Show Your Passion:When writing your application, let your enthusiasm for the hospitality industry shine through. We want to see that you’re genuinely excited about creating memorable experiences for our guests!

Tailor Your CV:Make sure to customise your CV to highlight relevant experience in luxury hotels or high-end events. We love seeing how your skills align with what we do at the Old Course Hotel.

Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences are easy to spot!

Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this fantastic opportunity.

How to prepare for a job interview at Kohler Hospitality

Know Your Venue

Before the interview, take some time to research the Old Course Hotel and its unique offerings. Familiarise yourself with their commitment to luxury and guest experience, as well as their values around active wellbeing. This knowledge will help you demonstrate your genuine interest in the role and the company.

Showcase Your Leadership Skills

As a Conference & Banqueting Supervisor, strong leadership is key. Prepare examples from your past experiences where you've successfully led a team or managed events. Highlight how you motivated your team to deliver exceptional service, as this aligns perfectly with the hotel's ethos of prioritising people.

Emphasise Attention to Detail

In the luxury hospitality sector, attention to detail is crucial. Be ready to discuss specific instances where your meticulous nature has positively impacted an event or guest experience. This will show that you understand the high standards expected at the Old Course Hotel.

Prepare Questions for Them

Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, and how they celebrate success within the hotel. This not only shows your enthusiasm but also helps you gauge if the company culture is the right fit for you.