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For Companies At a Glance
- Tasks: Supervise a vibrant café, ensuring excellent service and a welcoming atmosphere.
- Company: Join the award-winning Old Course Hotel, a top golfing destination.
- Benefits: Enjoy free meals, discounts, gym access, and a competitive salary.
- Why this job: Be part of an exciting new café launch and shape guest experiences.
- Qualifications: Experience in supervising teams and a passion for great customer service.
- Other info: Dynamic role with opportunities for personal growth and development.
The predicted salary is between 29176 - 29176 £ per year.
About Us
At the heart of the world’s greatest golfing destination, the Old Course Hotel is an AA 5 Red star, award-winning resort centred around active wellbeing and indulgent good times. Part of Kohler Company, the Old Course Hotel is a privately owned resort, priding ourselves on delivering personalised guest experiences to create lasting memories.
Why Join Our Team?
A new exciting café is coming to St Andrews in Spring 2026. Part of the Old Course Hotel’s collection of outlets, this bright and inviting space will offer grab-and-go breakfast options, specialty coffees, and a selection of fresh salads and sandwiches, perfect for relaxing, recharging, and enjoying simple, seasonal flavours any time of day.
About The Role
With the exciting launch of our newest outlet at the Old Course Hotel, we are looking for a supervisor to join our team to offer a welcoming neighbourhood coffee experience built on great coffee, genuine connections and outstanding service. This is a unique opportunity for you to be a part of the opening team, helping to shape the culture, service style and guest experience from day one. In this role you will support your team to deliver warm, attentive and efficient service ensuring every guest feels genuinely welcomed, whether stopping by for a quick takeaway or spending time enjoying the space. This is a hands-on, energetic role that values teamwork and attention to uphold our commitment to excellent coffee, and even better service to build strong customer loyalty and ensure the café becomes a much-loved addition to the Old Course Hotel experience.
Responsibilities
- Take orders, serve food and beverage to the customers.
- Collect food items from kitchen before opening and store it safely following the health and safety guidelines.
- Assist the Café Manager with sales tracking, reporting, and cost control.
- Support implementation of seasonal menus and special events to boost the sales.
- Ensure POS accuracy and cash handling procedures are followed.
- Ensure all products are date tagged, discard items which are out of date and process wastage.
- Maintain exceptional cleanliness throughout the day.
- Handle guest feedback with professionalism and discretion.
- Act as the primary point of contact on shift, ensuring smooth service flow and guest satisfaction.
- Supervise front-of-house team members during shifts, ensuring roles are clearly executed.
- Assist with onboarding and on-the-job coaching of new team members to ensure service standards are met.
- Monitor stock levels and place orders.
- Report any maintenance issues and get it solved as soon as possible.
- Responsible for all equipment, stock and linen are always up to the required levels to meet business needs.
Qualifications
- Minimum one year experience supervising frontline teams within a similar environment.
- Operational knowledge of ordering and stock rotation.
- Skilled Barista with experience in a fast-paced environment.
- Good communication skills with a focus on great Customer Service.
- Good knowledge about food and safety laws and best practices.
- Ability to work under pressure whilst maintaining a positive attitude.
- Takes pride in personal appearance and hygiene, great grooming.
- Self-motivated and able to use own initiative.
Hours
Permanent Full Time 40hrs
Salary £29,176.19 + TRONC
Benefits
- Free meals and drinks in our complimentary staff canteen.
- Discounts across the resort including in our restaurants, room rates, pro shop.
- Wider group discounts within Kohler group.
- Free access to our on-site Kohler Waters Fitness including fully equipped gym, 20-metre pool, sauna and hot tub.
- Free access to mortgage advice.
- Cycle2Work.
- 24/7 access to the Employee Assistance Programme.
The Old Course Hotel is an equal opportunities employer. We aim to ensure that no job applicant, employee, or worker is discriminated against on the grounds of protected characteristics.
Café Supervisor employer: Kohler Hospitality
Contact Detail:
Kohler Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Café Supervisor
✨Tip Number 1
Get to know the café scene in St Andrews! Familiarise yourself with local coffee spots and trends. This will not only help you during interviews but also show your passion for the role.
✨Tip Number 2
Network like a pro! Connect with current employees or others in the hospitality industry. They might have insider tips or even put in a good word for you, which can make all the difference.
✨Tip Number 3
Prepare for your interview by practising common questions related to customer service and team management. We want to see how you handle real-life scenarios, so think of examples from your past experiences.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our exciting new café team.
We think you need these skills to ace Café Supervisor
Some tips for your application 🫡
Show Your Passion for Coffee: When writing your application, let us know why you love coffee and what makes a great café experience for you. We want to see your enthusiasm shine through!
Highlight Your Team Spirit: Since this role is all about teamwork, share examples of how you've successfully worked with others in the past. We value collaboration, so show us how you can contribute to our café culture.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that’s easy to read!
Apply Through Our Website: Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at the Old Course Hotel!
How to prepare for a job interview at Kohler Hospitality
✨Know the Café Inside Out
Before your interview, make sure you’re familiar with the café concept and the Old Course Hotel’s values. Research their menu offerings and think about how you can contribute to creating a welcoming atmosphere. This shows genuine interest and helps you connect with the interviewers.
✨Showcase Your Supervisory Skills
Be ready to discuss your previous experience supervising teams in a fast-paced environment. Prepare specific examples of how you’ve handled challenges, supported team members, and ensured excellent customer service. This will demonstrate your capability to lead effectively.
✨Emphasise Customer Service Excellence
Since the role focuses on delivering outstanding service, think of instances where you went above and beyond for customers. Share these stories during your interview to highlight your commitment to creating memorable guest experiences.
✨Prepare Questions About the Role
Interviews are a two-way street! Prepare thoughtful questions about the café’s opening plans, team culture, and how success is measured. This not only shows your enthusiasm but also helps you gauge if it’s the right fit for you.
