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- Tasks: Join our Food & Beverage team as a Server, providing top-notch service to guests.
- Company: Be part of the award-winning Old Course Hotel, a luxury resort with a focus on guest experiences.
- Benefits: Enjoy free meals, discounts across the resort, gym access, and more!
- Why this job: Experience a vibrant work culture in a beautifully renovated environment at a prestigious location.
- Qualifications: No prior experience needed; just bring your enthusiasm and a passion for hospitality!
- Other info: Flexible hours available, from casual contracts to full-time positions.
About Us
At the heart of the world’s greatest golfing destination, the Old Course Hotel, Golf Resort & Spa is an AA 5 Red star, award-winning resort centred around active wellbeing and indulgent good times.
Part of Kohler Company, the Old Course Hotel, Golf Resort & Spa is a privately owned resort, priding ourselves on delivering personalised guest experiences to create lasting memories.
Why Join Our Team?
With an exciting interior renovation of our flagship restaurant and bar completed, there’s never been a more exciting time to join the Food & Beverage team in the role of Food & Beverage Associate at the Old Course Hotel, Golf Resort & Spa.
The renovation embodies the hotel\’s commitment to thoughtful evolution while honouring its reputation for impeccable service and elevated cuisine
About the Role
Our award-winning Food and Beverage team are at the hub of our business, we have a multiple exciting opportunities across our various outlets following our major refurbishment of the 4th Floor, where these outlets are situated. We are looking for servers to join our Road Hole Restaurant, Breakfast team, Road Hole Bar and Hams Hame Pub & Grill.
Your responsibilities will include:
- Provide attentive and personalized service to all guests, ensuring a seamless and memorable dining and drinking experience.
Greet guests warmly, present menus, and offer knowledgeable recommendations on beverages, food pairings, and bar - specials.
- Take accurate food and drink orders and relay them promptly to the bar or kitchen, ensuring timely and efficient service.
- Serve beverages and dishes to guests with elegance and professionalism, following the hotel’s presentation and service standards.
- Anticipate guest needs and respond promptly to requests or concerns, maintaining a high level of courtesy and discretion.
- Monitor guest satisfaction, checking in during service and handling feedback or complaints with grace and prompt resolution.
- Maintain cleanliness and order in the service area, including resetting tables, polishing glassware and cutlery, and ensuring menus are presentable.
- Ensure compliance with hotel policies and legal regulations, particularly regarding responsible alcohol service, food hygiene laws and guest safety.
- Assist with inventory, restocking, and side duties to support the smooth operation of the bar.
- Work collaboratively with bartenders, kitchen staff, and management to uphold the high standards expected in a luxury hospitality environment
Hours
Casual 0hr contracts
Up to Full Time Hours available
Salary
Starting out at £11.09 – £12.83 per hour
FTE£26,682.50
Benefits
- Free meals and drinks in our complimentary staff canteen
- Discounts across the resort including in our restaurants, room rates, pro shop and golf course
- Wider group discounts within Kohler group.
- Free access to our on-site gym and spa facility.
- Free access to our The Dukes Championship Golf Course
- 24/7 access to the Employee Assistance Programme
The Old Course Hotel, Golf Resort and Spa is an equal opportunities employer. We aim to ensure that no job applicant, employee, or worker is discriminated against on the grounds of protected characteristics.
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Server, Old Course Hotel employer: Kohler Co.
Contact Detail:
Kohler Co. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Server, Old Course Hotel
✨Tip Number 1
Familiarise yourself with the Old Course Hotel's offerings and unique selling points. Knowing the menu, special events, and the hotel's history will help you engage confidently with guests and demonstrate your passion for the role.
✨Tip Number 2
Practice your communication skills, especially in a hospitality context. Being able to articulate recommendations and respond to guest inquiries with ease will set you apart during the interview process.
✨Tip Number 3
Showcase your ability to work in a team environment. Highlight any previous experience where you've collaborated with others, as teamwork is crucial in a busy food and beverage setting like the Old Course Hotel.
✨Tip Number 4
Demonstrate your commitment to excellent customer service. Share examples of how you've gone above and beyond for guests in past roles, as this aligns perfectly with the hotel's focus on personalised guest experiences.
We think you need these skills to ace Server, Old Course Hotel
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and expectations of a server at the Old Course Hotel. Tailor your application to highlight relevant experience in providing attentive and personalised service.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous experience in food and beverage service. Emphasise any roles where you provided excellent customer service, handled food orders, or worked in a fast-paced environment.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for joining the Food & Beverage team. Mention specific aspects of the Old Course Hotel that attract you, such as their commitment to impeccable service and elevated cuisine.
Highlight Relevant Skills: When detailing your experience, focus on skills that are crucial for the role, such as communication, teamwork, and the ability to handle guest feedback gracefully. Mention any knowledge of food hygiene laws and responsible alcohol service.
How to prepare for a job interview at Kohler Co.
✨Know the Menu Inside Out
Familiarise yourself with the menu and drink offerings at the Old Course Hotel. Being able to confidently discuss food pairings and specials will impress your interviewers and show your enthusiasm for the role.
✨Demonstrate Excellent Customer Service Skills
Prepare examples of how you've provided exceptional service in previous roles. Highlight your ability to anticipate guest needs and handle complaints gracefully, as these are crucial skills for a server in a luxury environment.
✨Showcase Teamwork and Collaboration
Discuss your experience working in a team setting, especially in fast-paced environments. Emphasise your willingness to collaborate with bartenders, kitchen staff, and management to maintain high service standards.
✨Dress to Impress
Make sure to dress smartly for your interview. A polished appearance reflects your understanding of the hospitality industry's standards and shows that you take the opportunity seriously.
