Kohler Mira Ltd in Cheltenham is seeking a Complaints and Claims Advisor to join the Customer Service Team. Most interactions are by phone and email; you will resolve escalated complaints, coordinate site investigations for property damage or personal injury, and ensure accurate records and timely follow-up.
Working with Planning, Engineering, Legal and Warranty, you will deliver empathetic, professional service, support the claims process, and help drive continuous improvement while upholding
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Customer Claims & Resolution Specialist in Cheltenham employer: Kohler Co.
Kohler Mira is an exceptional employer, offering a dynamic hybrid working model in Cheltenham that fosters creativity and collaboration among its diverse team. With a strong commitment to employee growth, a competitive benefits package, and a culture that prioritises innovation and inclusivity, Kohler Mira empowers its associates to thrive while contributing to the design of cutting-edge bathroom products that enhance daily life.