Account Manager - Payments in London

As an Account Manager – Payments, you will lead strategic sales efforts for Tungsten Pay+ products, targeting enterprise customers and driving revenue growth through consultative selling, relationship development, and market evangelism. You will serve as a trusted account manager, fostering long-term partnerships, aligning solutions with customer business needs, and delivering measurable outcomes. The role is responsible for driving organic growth, identifying new volume opportunities, and expanding product adoption across key accounts.

What You’ll Do

• Manage and grow existing enterprise accounts for Tungsten Pay+ products by deepening relationships, identifying expansion opportunities, and ensuring continued customer success within a defined territory.
• Develop and execute account growth plans within a defined portfolio, aligning customer objectives with Tungsten Pay+ solutions to drive retention, expansion, and strategic value.
• Build strong relationships with C-suite decision-makers, particularly CFOs and finance executives.
• Collaborate with internal teams to tailor solutions that address customer pain points and deliver measurable ROI.
• Represent Tungsten Pay+ at industry events, conferences, and webinars as a product evangelist.
• Act as a strategic partner to customers, ensuring they achieve measurable outcomes with Tungsten Pay+ solutions by driving adoption, satisfaction, and long-term value realization.
• Maintain accurate pipeline and forecasting data in CRM systems.
• Stay current on industry trends, competitive offerings, and regulatory changes impacting the payments landscape.
• Utilise AI-enabled tools (e.g., chatbots, document automation, analytics assistants) to improve efficiency, accuracy, and streamline routine tasks while following company AI governance and data privacy standards.

About Our Platform

Tungsten Automations Intelligent Automation software platform helps organisations transform information-intensive business processes, reduce manual work and errors, minimise costs, and improve customer engagement. We combine Generative AI, Knowledge Management, Intelligent Document Processing, Process Orchestration, mobility and engagement, and analytics to ease implementations and deliver dramatic results that mitigate compliance risk and increase competitiveness, growth and profitability—particularly crucial for highly regulated industries facing complex compliance requirements. No other software vendor offers a platform of complementary technologies integrated into a scalable, manageable software platform, positioning us to grow and dominate the process automation space.

While the job description describes what is anticipated as the requirements of the position, the job requirements are subject to change based upon any changing needs and requirements of the business.

What You Need to Succeed

• 7–10 years of experience selling payments, finance, or banking-related products to enterprise clients.
• Proven experience managing strategic enterprise accounts, with a focus on driving customer success, identifying growth opportunities, and building long-term relationships with senior stakeholders.
• Deep understanding of payment automation, banking fee structures, and working capital strategies.
• Experience managing strategic accounts, including account planning, renewal strategies, and identifying upsell and cross-sell opportunities.
• Strong relationship management skills, with a proven ability to build trust and credibility with enterprise clients, especially within the C-suite.
• Adaptability and resilience, with the ability to manage multiple priorities and navigate change in a fast-paced SaaS environment.
• Data-driven mindset, with the ability to use analytics and reporting to inform account strategy and customer success initiatives.
• 7–10 years managing customers in payments, finance, and/or banking-related products.
• Skills in prompting AI systems and assessing output quality.
• Ability to leverage AI to ideate, develop, and scale to the needs of their department.

Tungsten Automation Corporation, Inc. is an Equal Opportunity Employer M/F/Disability/Vets.