Kody is a fast-growing Fintech in London delivering online payments and financial services to brick-and-mortar businesses. We are seeking a Customer Operations Manager to lead the customer experience as we scale.
You will own onboarding, support, issue resolution, and process improvements across a global client base, partnering with product, sales, and compliance. English and Mandarin fluency are required to engage with diverse clients.
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Fintech Customer Operations Lead employer: Kody
Kody is an exceptional employer that fosters a dynamic and collaborative work culture in the heart of London, where innovation thrives. As a Senior Product Manager, you will benefit from extensive professional growth opportunities, working alongside talented teams in a fast-paced FinTech environment that values data-driven decision-making and independent leadership. With a focus on delivering impactful solutions for enterprise clients, Kody offers a unique chance to shape the future of payments while enjoying a supportive atmosphere that encourages creativity and excellence.
