Onsite IT Field Engineer: Client-First Support Expert

Onsite IT Field Engineer: Client-First Support Expert

Full-Time 30000 - 40000 Β£ / year (est.) No working from home possible
Kocho

At a Glance

  • Tasks: Provide top-notch IT support and manage client incidents with a focus on user experience.
  • Company: Join Kocho, a leading tech company in Greater London known for its client-first approach.
  • Benefits: Flexible working hours, competitive pay, and opportunities for professional growth.
  • Other info: Dynamic work environment with varied challenges at exciting client locations.
  • Why this job: Be the hero of IT support and make a real difference for clients every day.
  • Qualifications: Passion for IT, strong communication skills, and problem-solving abilities.

The predicted salary is between 30000 - 40000 Β£ per year.

Kocho in Greater London seeks a Field Services Engineer dedicated to providing excellent client support. You will manage incidents and requests effectively and foster strong professional relationships, ensuring a VIP experience for users.

The position requires a passion for IT, great communication skills, and the ability to tackle problems efficiently in diverse environments. Working hours will vary, with a typical shift ranging between 8am – 7pm at client sites, including Piccadilly.

Onsite IT Field Engineer: Client-First Support Expert employer: Kocho

Kocho is an exceptional employer that prioritises client-first support and fosters a collaborative work culture in the vibrant setting of Greater London. Employees benefit from flexible working hours, opportunities for professional development, and the chance to engage with diverse clients, ensuring a rewarding and dynamic career path in IT. Join us to be part of a team that values innovation and excellence in service delivery.

Kocho

Contact Details:

Kocho Recruitment Team

We think you need these skills to ace Onsite IT Field Engineer: Client-First Support Expert

Client Support
Incident Management
Request Management
Communication Skills
Problem-Solving Skills
Relationship Building
Adaptability