At a Glance
- Tasks: Manage credit control and cash collections, ensuring timely payments and resolving billing issues.
- Company: Join Kocho, a tech-savvy company in London's vibrant West End.
- Benefits: Flexible working environment, equal opportunities, and a chance to grow your career.
- Other info: Dynamic team culture with opportunities for process improvements and collaboration.
- Why this job: Make a real impact on financial operations while building strong client relationships.
- Qualifications: Experience in credit control and excellent communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
We are Kocho. Kocho recognise that technology on its own does not deliver change and offers technology adoption services alongside excellent technical consulting to enable our clients to achieve their business goals on their journey to Become Greater. Our head office is in the heart of London’s West End and provides a comfortable working environment with flexible collaboration spaces that encourage our people to Become Greater with the aim to Do What’s Right. Kocho is an equal opportunities employer. We make recruitment decisions based on qualifications, skill set and experiences. We consider all suitable candidates regardless of their age, sex, gender reassignment, race, religious beliefs, or lack thereof, marital status, disability or sexual orientation or any other protected characteristic. This mindset aligns with our company values as we understand that we are Better Together.
The role sits within the Operational Finance / Accounts Receivable function and is primarily responsible for end-to-end credit control and cash collections across the Group. You will take ownership of the debtor ledger, ensuring prompt payment of invoices, reducing debtor days, and proactively identifying and resolving billing issues. Alongside this, you will support wider Accounts Receivable processes and contribute to cashflow forecasting and working capital management.
Key Responsibilities
- Credit Control & Collections (Primary Focus)
- Full ownership of credit control activities, including daily call lists and enforcement of payment policies
- Proactively contacting clients (primarily via phone) to chase aged debt, ensuring timely collections and resolution of outstanding balances
- Demonstrating excellent phone manner and communication skills, building strong and professional relationships with clients
- Liaising confidently with senior stakeholders within client organisations to resolve payment issues and accelerate collections
- Proactively manage debtor ledgers across all entities, ensuring prompt payment and early identification of issues
- Drive collections in line with weekly cash targets and escalate risks early
- Reduce average debtor days and report on performance KPIs
- Maintain strong client relationships and resolve queries efficiently
- Debtors Ledger & Cash Management
- Maintain accurate debtor records including posting receipts, reconciliations and statement distribution
- Perform weekly and monthly bank reconciliations, ensuring all accounts are fully reconciled and discrepancies are investigated and resolved promptly
- Ensure strong financial controls, including regular reconciliations and alignment of bank positions
- Monitor cash balances and support working capital management
- Cashflow Forecasting & Reporting
- Support weekly cashflow forecasting and cash collection projections
- Provide regular reporting on aged debt, cash performance and risks to senior stakeholders
- Processes, Collaboration & Support
- Prepare and run weekly Aged Debtor Review meetings and track actions
- Manage AR inbox and ensure timely responses to client queries
- Collaborate with Sales, Operations and Finance teams to maximise cash collection
- Identify and drive process improvements and automation opportunities
- Provide support across AP/AR where required and assist with ad hoc analysis and reporting
Skills & Experience
Essential
- Proven experience in credit control / cash collections and debtor management
- Strong understanding of finance operations, particularly Accounts Receivable
- Excellent communication skills, particularly over the phone, with the ability to influence and build relationships
- Confident liaising with senior stakeholders (internal and external)
- Highly organised with excellent attention to detail and a proactive approach
- Advanced Excel and strong Microsoft Office skills
- Ability to manage workload independently and meet deadlines in a fast-paced environment
Desirable
- Experience with Sage Intacct or similar accounting systems
- Broader experience in Accounts Payable & Accounts Receivable
- AAT qualified or part-qualified accountant
Credit Controller in London employer: Kocho
At Kocho, we pride ourselves on being an exceptional employer, offering a vibrant work culture in the heart of London’s West End that fosters collaboration and personal growth. Our commitment to diversity and inclusion ensures that every employee feels valued and empowered to contribute to our mission of helping clients achieve their business goals. With flexible working arrangements and opportunities for professional development, we support our team members in their journey to Become Greater while doing what’s right.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller in London
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Kocho. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Credit Controller in London
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Kocho.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Kocho's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Kocho
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Kocho.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Kocho will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Kocho employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
