Kocho is a field services provider delivering IT engineering support at a client site in West Yorkshire. The role focuses on first‑line and second‑line IT support with a customer‑first mindset, ensuring timely incident resolution and superior service delivery.
You’ll manage incidents on client sites or remotely, document progress in the ticketing system, and collaborate with onsite teams to maintain high customer satisfaction and SLAs. The position requires flexible hours within a 7am–7pm window.
Client‑First Field IT Engineer (Onsite) employer: Kocho
At Kocho, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. Our London-based team enjoys comprehensive benefits, ongoing professional development opportunities, and the chance to make a meaningful impact in the IT security sector while building strong relationships with clients. Join us to thrive in a fast-paced environment where your contributions are valued and recognised.