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- Tasks: Support the Writer & Publisher Relations team with admin tasks and client queries.
- Company: Join Kobalt, a leading music publishing company in London.
- Benefits: Gain valuable experience, work in a dynamic environment, and enjoy a supportive culture.
- Why this job: Be part of a creative industry and help artists thrive through effective administration.
- Qualifications: Strong communication skills and previous admin or customer service experience.
- Other info: Diverse and inclusive workplace with opportunities for growth.
The predicted salary is between 28800 - 43200 £ per year.
We are seeking an Assistant to join our Writer & Publisher Relations team in London. Kobalt\’s Writer and Publisher Relations team manages publisher and writer client accounts by serving as the administrative point of contact for any related queries.
The Assistant will handle a wide range of administrative tasks relating to the management of Kobalt\’s existing client base and respond to internal and external questions related to the administration of our clients via our centralized CRM platform.
This role will suit a detail-oriented, confident and flexible team player with strong communications skills, who is comfortable communicating with senior colleagues and external clients.
What You\’ll Do
- Provide support to the Kobalt Writer and Publisher Relations team with scheduled administrative tasks as well as Kobalt\’s clients responding to queries via Zendesk.
- Ensure that Kobalt has all relevant information concerning existing compositions prior to signing new agreements and assist with client agreement onboarding and catalog ingestion.
- Maintain and optimize client account information, ensuring that Kobalt is well-positioned for efficient catalog registration, royalty collection, and ongoing administration for the duration of our clients\’ publishing and administration agreements.
- Work cross-functionally with Kobalt\’s Operations department to support the accurate production and distribution of client royalty statements, developing and maintaining a thorough understanding of Kobalt\’s services, and its internal systems and operations.
By Month 3: You\’ll have a good grasp of Kobalt\’s catalogue basics, statement process, and royalty administration systems, and will confidently handle routine tasks while supporting the team with writer and publisher queries.
By Month 6: You\’ll independently manage regular administrative tasks and client service processes with accuracy, and be seen as a dependable team member for statement-related deliverables.
By Year 1: You\’ll contribute to improving team efficiency by spotting small-scale process gaps and suggesting practical adjustments.
Key Behaviours for Success
- Problem-Solving & Decision-Making: Quickly identifies and resolves statement/administration issues, ensuring accurate and timely payments.
- Time Management & Prioritization: Effectively balances multiple tasks and deadlines in a fast-paced, data-driven environment.
- Collaboration & Teamwork: Works closely with cross-functional teams to deliver seamless royalty processing and end-to-end client service.
- Critical thinking and Research: Proactively pursue all information available to you to identify root causes, analyze patterns, and make recommendations on how we can continually improve our services.
You have previous administrative and customer service experience where you have developed both written and verbal communication skills, as well as a detail-driven mind-set with strong organization and prioritization skills.
You are an excellent communicator-both written and verbal as well as an adaptable team-player who is confident working in a fast-paced and evolving environment.
You must display a high level of trust and integrity as you are exposed to confidential information and material.
Additional Skills That Could Add Value: You have an interest in and basic understanding of Music Publishing.
Kobalt is an equal opportunity employer. We believe in equitable access to opportunities and are committed to building a diverse, inclusive, and supportive workplace. We welcome applications from people of all backgrounds and identities. If you need any adjustments during the hiring process, please let us know we\’re happy to help.
UK: Applicants must be eligible to work in the United Kingdom. A full DBS check will be conducted on acceptance of the offer. Kobalt is an equal opportunity employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, gender, age, religion, disability, sexual orientation, or any other status or characteristic protected by law.
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Assistant, Writer & Publisher Relations employer: Kobalt Music Group, Limited C
Contact Detail:
Kobalt Music Group, Limited C Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant, Writer & Publisher Relations
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with Kobalt employees on LinkedIn. Building relationships can open doors that applications alone can't.
✨Tip Number 2
Prepare for interviews by researching Kobalt's services and understanding their client base. The more you know, the better you can showcase your skills and how they fit into the team.
✨Tip Number 3
Practice your communication skills! Since this role involves liaising with clients and colleagues, being articulate and confident will help you stand out during interviews.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining the Kobalt team.
We think you need these skills to ace Assistant, Writer & Publisher Relations
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Assistant role. Highlight your administrative experience and communication skills, as these are key for us at Kobalt. Show us how your background aligns with what we’re looking for!
Show Off Your Detail-Orientation: Since this role requires a keen eye for detail, give examples in your application that demonstrate your organisational skills. Whether it’s managing client accounts or handling queries, let us know how you’ve excelled in similar tasks before.
Communicate Clearly: Strong written communication is essential for this position. Make sure your application is clear, concise, and free of errors. We want to see that you can communicate effectively, just like you would with our clients and team members.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re proactive and eager to join our team!
How to prepare for a job interview at Kobalt Music Group, Limited C
✨Know Your Stuff
Before the interview, make sure you understand Kobalt's services and the role of the Writer & Publisher Relations team. Familiarise yourself with music publishing basics and be ready to discuss how your skills can contribute to managing client accounts effectively.
✨Show Off Your Communication Skills
Since this role involves a lot of communication with both internal teams and external clients, practice articulating your thoughts clearly. Prepare examples of how you've successfully handled queries or resolved issues in previous roles to demonstrate your strong communication abilities.
✨Be Detail-Oriented
Highlight your attention to detail during the interview. You might be asked about how you manage multiple tasks or ensure accuracy in your work. Share specific strategies you use to stay organised and prioritise tasks, especially in a fast-paced environment.
✨Emphasise Teamwork
Kobalt values collaboration, so be prepared to discuss your experience working in teams. Think of examples where you contributed to a group project or helped improve processes. Show that you're adaptable and can work well with others to achieve common goals.