Coordinator, Royalties in London

You will play a pivotal role in our newly restructured and growing Royalties team. Leveraging your strong problem-solving and numerical skills, you'll be responsible for managing "unhappy-path" royalty scenarios to ensure our clients are paid accurately and promptly. In addition, you will help maintain Kobalt’s reputation for best-in-class service by administering bespoke contractual obligations and contributing to the continuous improvement of our royalty processes.

Success in this role requires excellent organisational and prioritisation abilities, alongside a proven capacity to quickly adapt to new and exciting challenges. Working within a close-knit team, you’ll also provide analytical reporting to various stakeholders across the business.

Your day-to-day responsibilities will include:

• Owning the handling reversal-corrections, processing suspense royalties, working as a team to investigate and resolve “unhappy-path” royalties and supporting the automation of statement generation and delivery.

What You’ll Do:

• Alongside the Manager, collaborate closely with the Copyright, Accounts, Client Services, Synch, and Tech teams to ensure accurate and timely royalty statement delivery to our publishing clients.
• Take full ownership of the "unhappy-path" royalty process, including suspense royalties and handling reversal/correction entries.
• Maintain and document best practices to support internal knowledge sharing and empower colleagues to resolve issues and respond to client queries effectively.
• Manage and deliver multiple regular reports, ensuring key stakeholders have access to accurate and up-to-date information.
• Administer and log all non-standard contractual obligations due at the time of statement delivery, ensuring they are implemented correctly.
• Support the team with additional tasks and responsibilities as needed.

What You’ll Bring:

• Strong numeracy, analytical skills, and exceptional attention to detail and accuracy.
• Proficient in Excel, with confidence working with large datasets, formulas, and pivot tables.
• Excellent verbal and written communication skills, with experience engaging a wide range of stakeholders across varying levels of seniority and expertise.
• Proven track record of outstanding organisation and prioritisation, especially when working under pressure and to tight deadlines.
• Ability to thrive in a fast-paced, dynamic environment and effectively manage multiple projects at once.
• A naturally curious mindset with a demonstrated ability to quickly grasp and apply new concepts.

Additional Skills That Could Add Value:

• Experience working within Music is preferable but not essential. You are curious to learn about publishing and royalty revenue streams.
• Knowledge or interest in learning SQL.
• Can-do attitude and ambitious.
• Innovative solution-driven mindset with a keen desire to create, improve, and automate.
• High level of attention to detail.

What Success Looks Like:

• By Month 3: You’ll understand our royalty and statementing systems and support resolution of routine exceptions.
• By Month 6: You’ll manage unhappy-path processes independently and handle key deliverables.
• By Year 1: You’ll proactively identify areas for improvement, suggest process changes, and support ongoing automation efforts.

Interview Process:

• Introductory call with a member of our Recruitment Team.
• Interviews with team and hiring manager.
• Optional task or case study (role dependent).
• Final stage interview and Q&A.
• Feedback at each stage.

IMPORTANT NOTICE: Applicants must be eligible to work in the United Kingdom. A full DBS check will be conducted on acceptance of the offer. Kobalt is an equal opportunity employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, gender, age, religion, disability, sexual orientation, or any other status or characteristic protected by law.