HR Casework and Investigations Officer in Liverpool

HR Casework and Investigations Officer in Liverpool

Liverpool Full-Time 42839 - 44075 £ / year (est.) Home office (partial)
Knowsley Metropolitan Borough Council

At a Glance

  • Tasks: Support fair employment practices and lead investigations in a dynamic HR role.
  • Company: Join Knowsley Council, an award-winning Local Authority committed to fair employment.
  • Benefits: Competitive salary, hybrid working, and a supportive team environment.
  • Other info: Flexible working options available; diversity and inclusion are valued.
  • Why this job: Make a real impact on employee relations while developing your HR expertise.
  • Qualifications: CIPD Level 5 HR qualification and a passion for people-focused outcomes.

The predicted salary is between 42839 - 44075 £ per year.

We are looking for driven and passionate people to work with us to deliver real benefits for our residents and businesses and become part of the Knowsley Journey.

Salary: £42,839 to £44,075 per annum (pay award pending)

Location: Nutgrove Villa, Westmorland Road, Huyton, Knowsley, L36 6GA, Hybrid Working

Contract: Permanent

Working Pattern: Full Time Hours: 36 hours per week.

DBS Check: No

Closing Date: 26/08/2026 at 23:59

Reference: CVP 0677

Knowsley Council is an award-winning Local Authority, named Local Authority of the Year in the Municipal Journal Awards 2024. We are an Accredited employer under the Liverpool City Region Fair Employment Charter, demonstrating that we are committed to the principle of fair employment and we are dedicated to providing a healthy, fair, inclusive and just workplace.

If you are a CIPD Level 5 HR professional, seeking experience of a broad range of employment law issues, supporting fair and consistent employment practices, where no two days are ever the same; this opportunity is for you. Come join us and be part of our success.

If you're a CIPD Level 5 qualified HR professional looking to develop your expertise across a broad range of employee relations and employment law matters, this could be the next step in your HR career.

As one of seven dedicated HR Casework & Investigations Officers, you'll provide trusted advice and support to managers across a variety of Council services. You'll also have the unique opportunity to lead disciplinary and grievance investigations, gaining valuable experience that's distinctive within local government HR. No two days are the same, and every case presents a new challenge.

Join a supportive, high-performing team that's passionate about delivering fair, consistent, and people-focused outcomes.

At Knowsley Council we will consider requests for flexible working. For this role, the following types of flexibility are usually possible: flexible hours, working from home, compressed hours, part-time. There is a requirement for you to attend your work base at least 1 day per week with approximately 2 further days each week attending meetings as and when required, with potentially up to 2 days working from home.

We welcome applications from residents and beyond, regardless of background, belief, or identity, recognising the value that diversity brings to our organisation. We particularly welcome applications from individuals from Black and Minority Ethnic backgrounds and candidates with disabilities as we acknowledge their underrepresentation in our workforce.

Please note sponsorship is not available for this role. Interviews are likely to take place on 3 September 2026. We reserve the right to close this vacancy earlier than the specified date should we receive sufficient applicants.

HR Casework and Investigations Officer in Liverpool employer: Knowsley Metropolitan Borough Council

Knowsley Metropolitan Borough Council is an exceptional employer dedicated to making a meaningful impact in the community. With a strong focus on employee development and a supportive work culture, we offer hybrid working arrangements that promote work-life balance. Join our team to not only advance your career in social work but also to contribute to the well-being of children and families in Huyton.

Knowsley Metropolitan Borough Council

Contact Details:

Knowsley Metropolitan Borough Council Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land HR Casework and Investigations Officer in Liverpool

Join HR Networks

Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!

Make Your Presence Known

Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Knowsley Metropolitan Borough Council!

Leverage Your University Connections

If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.

Showcase Your HR Passion

Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Knowsley Metropolitan Borough Council.

We think you need these skills to ace HR Casework and Investigations Officer in Liverpool

CIPD Level 5 Qualification
Employment Law Knowledge
Employee Relations
Disciplinary Investigations
Grievance Investigations
Advisory Skills
Communication Skills

Some tips for your application 🫡

Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Knowsley Metropolitan Borough Council. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.

Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Knowsley Metropolitan Borough Council and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.

Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Knowsley Metropolitan Borough Council. List them prominently on your CV to catch the hiring manager's eye.

Align with Company Culture:Make sure your application speaks to Knowsley Metropolitan Borough Council's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.

How to prepare for a job interview at Knowsley Metropolitan Borough Council

Brush Up on HR Best Practices

As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Knowsley Metropolitan Borough Council.

Know Your Recruitment Tools

Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!

Highlight Your People Skills

A full-time HR role at Knowsley Metropolitan Borough Council will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.

Stay Current with HR Trends

Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Knowsley Metropolitan Borough Council and how you would contribute to adapting HR strategies.