At a Glance
- Tasks: Monitor transport services for children and young people, ensuring safety and efficiency.
- Company: Join Knowsley Council, an award-winning local authority committed to fair employment.
- Benefits: Flexible working options, supportive team culture, and opportunities for professional growth.
- Other info: Diverse workplace welcoming applicants from all backgrounds.
- Why this job: Make a real difference in the lives of families while developing your skills.
- Qualifications: Organised, analytical, customer-focused with strong communication skills.
The predicted salary is between 31873 - 38955 £ per year.
We are looking for driven and passionate people to work with us to deliver real benefits for our residents and businesses and become part of the Knowsley Journey.
Location: Knowsley Metropolitan Borough Council, Municipal Buildings, Hybrid Working
Contract: Permanent
Working Pattern: Full Time
Hours: 36 hours per week. Consideration will be given for part time working.
Closing Date: 22/11/2026 at 23:59
Reference: CVP 0733
Knowsley Council is an award-winning Local Authority, named Local Authority of the Year in the Municipal Journal Awards 2024. We are an Accredited employer under the Liverpool City Region Fair Employment Charter, demonstrating that we are committed to the principle of fair employment and we are dedicated to providing a healthy, fair, inclusive and just workplace.
Come join us and be part of our success. Every day, hundreds of children and young people rely on transport support to access education and opportunities. Behind every successful journey is a service that is efficient, responsive and focused on delivering the very best support.
We are looking for a Travel Contract Monitoring Officer to join our Travel and Travel Support Service and play a key role in ensuring transport arrangements for children and young people across Knowsley are safe, effective and deliver value for money. You'll be at the heart of monitoring service performance, managing data, supporting customers, and working with transport providers to help shape a high-quality service that families can rely on.
This is a varied and rewarding role where no two days are the same. One day you could be analysing transport data and identifying efficiencies using route mapping software, the next supporting families with travel queries, monitoring provider performance, or helping improve how services are delivered across the borough.
What We're Looking For
We are seeking someone who is organised, analytical and customer-focused, with excellent communication skills and a talent for managing information accurately. You'll be confident working with data and IT systems, building positive relationships with colleagues and partners, and finding practical solutions to challenges. Most importantly, you'll share our commitment to putting children, young people and families at the centre of everything we do.
Why Knowsley?
At Knowsley, we're ambitious for our communities and our workforce. You'll join a supportive team that values collaboration, innovation and continuous improvement, where your ideas and contributions can genuinely influence service delivery. If you are looking for a role where your organisational skills, customer focus and attention to detail can make a real difference, we'd love to hear from you.
At Knowsley Council we will consider requests for flexible working. For most roles, the following types of flexibility are usually possible: flexible hours, working from home, compressed hours, part-time. There is a requirement for you to attend your work base at least 2 days per week.
We welcome applications from residents and beyond, regardless of background, belief, or identity, recognising the value that diversity brings to our organisation. We particularly welcome applications from individuals from Black and Minority Ethnic backgrounds and candidates with disabilities as we acknowledge their underrepresentation in our workforce.
Please note sponsorship is not available for this role. We reserve the right to close this vacancy earlier than the specified date should we receive sufficient applicants.
At Knowsley we value our applicants and want them to feel well-informed and welcomed. If you have any questions about this specific job role or what it is like to work at Knowsley, please contact:
Interview date: 3 December 2026
Travel Contract Monitoring Officer in Knowsley employer: Knowsley Metropolitan Borough Council
Knowsley Council is an award-winning Local Authority that prioritises fair employment and inclusivity, making it an excellent employer for those seeking meaningful work in the legal field. With a commitment to employee well-being and flexible working arrangements, we foster a supportive environment where staff can thrive and contribute to the community. Join us in delivering high-quality legal services while enjoying opportunities for personal and professional growth in a diverse workplace.
Contact Details:
Knowsley Metropolitan Borough Council Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Travel Contract Monitoring Officer in Knowsley
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We think you need these skills to ace Travel Contract Monitoring Officer in Knowsley
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for Knowsley Metropolitan Borough Council and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at Knowsley Metropolitan Borough Council
✨Get to Know Public Sector Values
Before your interview with Knowsley Metropolitan Borough Council, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
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Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for Knowsley Metropolitan Borough Council.
