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For Companies We are looking for driven and passionate people to work with us to deliver real benefits for our residents and businesses and become part of the Knowsley Journey
- Location: Knowsley Metropolitan Borough Council, Municipal Buildings, Hybrid Working
- Contract: Permanent
- Working Pattern: Full Time
- Hours: 36 hours per week. Consideration will be given for part time working.
- DBS Check: Yes
- Closing Date: 15/02/2026 at 23:59
- Reference: CVP 0537
Knowsley Council is an award-winning Local Authority, named Local Authority of the Year in the Municipal Journal Awards 2024.
We are an Accredited employer under the Liverpool City Region Fair Employment Charter, demonstrating that we are committed to the principle of fair employment and we are dedicated to providing a healthy, fair, inclusive and just workplace.
Knowsley Council’s Exchequer Services plays a vital role in safeguarding the financial health of the authority while supporting our residents.
We are seeking a detail-orientated individual to join our Non-Domestic Rates (NNDR) Team within our Revenues Service.
You will manage the identification and reporting of new domestic properties to the Valuation Office Agency (VOA) enabling timely banding and billing. The role is key to ensuring the Council Tax Base is accurate and that new dwellings are correctly brought into charge at the earliest opportunity.
Key Responsibilities
- Identify new domestic builds, conversions, and property changes
- Report new and altered properties to the Valuation Office Agency accurately and promptly
- Liaise with Planning, Building Control, Developers, and the VOA
- Compile, maintain and update our Council Tax Base database keeping accurate records
- Support in the reporting of figures for the Council Tax Base Government returns
- Update Council Tax Systems following banding notifications from the VOA
- Monitor outstanding cases and follow up with the VOA when required
- Assist the Revenues Team with NNDR billing, recovery and collection processes including preparing cases for liability order hearings and attending court when required
- Support the identification and processing of NNDR reliefs, exemptions and changes in liability
Previous Revenues experience is desirable.
Why Join Us?
- Flexible working arrangements and hybrid options.
- Generous annual leave and pension scheme.
- Opportunities for professional development and career progression.
Be part of a forward-thinking council committed to innovation and community impact.
At Knowsley Council we will consider requests for flexible working. For most roles, the following types of flexibility are usually possible: flexible hours, working from home, compressed hours, part-time.
We promote applications from all sections of the community, regardless of background, belief, or identity, recognising the value that diversity brings to our organisation. We particularly welcome applications from individuals from Black and Minority Ethnic backgrounds and candidates with disabilities as we acknowledge their underrepresentation in our workforce.
We reserve the right to close this vacancy earlier than the specified date should we receive sufficient applicants.
At Knowsley we value our applicants and want them to feel well-informed and welcomed. If you have any questions about this specific job role or what it is like to work at Knowsley, please contact:
If you are interested in this vacancy, please upload your CV along with a supporting statement as one document in PDF or Word format. Your CV and supporting statement should be tailored to reflect the competencies within the person specification.
Please note if a CV and supporting statement does not reflect the person specification it is unlikely to be shortlisted.
How to apply
To upload your CV you will need to click on the link below and create an account with Jobs Go Public if you have not already done so.
You will also be required to input your name and email address and will be invited to complete an equal opportunities questionnaire.
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Contact Detail:
Knowsley Metropolitan Borough Council Recruiting Team
How to prepare for a job interview at Knowsley Metropolitan Borough Council
✨Know Your Stuff
Make sure you understand the key responsibilities of the Revenues & Benefits Officer role. Familiarise yourself with terms like 'Council Tax Base', 'Valuation Office Agency', and 'NNDR'. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Tailor Your CV and Statement
When applying, ensure your CV and supporting statement are tailored to reflect the competencies mentioned in the job description. Highlight any relevant experience you have in revenues or benefits, and be specific about your achievements in those areas.
✨Prepare for Scenario Questions
Expect scenario-based questions during the interview. Think about how you would handle situations like identifying new domestic properties or liaising with different departments. Practising these scenarios can help you articulate your thought process clearly.
✨Show Your Passion for Community Impact
Knowsley Council is all about delivering real benefits for residents and businesses. Be prepared to discuss why you’re passionate about community service and how you can contribute to their mission. This will resonate well with the interviewers and demonstrate your alignment with their values.
