Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a passionate team to support individuals with complex needs and drive service improvement.
- Company: Award-winning Knowsley Council, committed to fair employment and inclusivity.
- Benefits: Permanent role with competitive salary and a supportive work environment.
- Why this job: Make a real difference in people's lives while advancing your career in social care.
- Qualifications: Experience in managing support services and knowledge of regulatory compliance required.
- Other info: Join a diverse team dedicated to continuous improvement and community impact.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for driven and passionate people to work with us to deliver real benefits for our residents and businesses and become part of the Knowsley Journey.
Location: The Halewood Centre, Roseheath Drive, Halewood, Knowsley, L26 9UH
Contract: Permanent
Working Pattern: Full Time
Hours: 36 hours per week.
Closing Date: 08/03/2026 at 23:59
Reference: CVP 0552
Knowsley Council is an award‑winning Local Authority, named Local Authority of the Year in the Municipal Journal Awards 2024. We are an Accredited employer under the Liverpool City Region Fair Employment Charter, demonstrating that we are committed to the principle of fair employment and we are dedicated to providing a healthy, fair, inclusive and just workplace.
Together We Care (TWC) is a Knowsley Council service that supports people with complex needs, learning disabilities, autism and mental health needs, in their communities. This is an exciting time to join TWC. As we progress our programme of transformation, we are looking for an Operations Manager to join the TWC Leadership Team and support our commitment to continuous improvement, high performance and service growth.
You will have experience of managing and delivering support services to people with complex needs and will bring skills in implementing and managing change in social care settings, while ensuring the delivery of high quality, person centred and safe services. You will have extensive experience in the role of registered manager, regulatory compliance, performance management and managing people. You will also be experienced in supporting services through the Care Quality Commission (CQC) inspection and maintaining and improving ratings.
The post will require you to take the role of Registered Manager. We reserve the right to close this vacancy earlier than the specified date should we receive sufficient applicants. We welcome applications from residents and beyond, regardless of background, belief, or identity, recognising the value that diversity brings to our organisation. We particularly welcome applications from individuals from Black and Minority Ethnic backgrounds and candidates with disabilities as we acknowledge their underrepresentation in our workforce.
At Knowsley we value our applicants and want them to feel well‑informed and welcomed. If you have any questions about this specific job role or what it is like to work at Knowsley, please contact us.
If you are interested in this vacancy, please upload your CV along with a supporting statement as one document in PDF or Word format. Your CV and supporting statement should be tailored to reflect the competencies within the person specification. Please note if a CV and supporting statement does not reflect the person specification it is unlikely to be shortlisted.
How to apply: To upload your CV you will need to click on the link below and create an account with Jobs Go Public if you have not already done so. You will also be required to input your name and email address and will be invited to complete an equal opportunities questionnaire.
Operations Manager - Together We Care in Knowsley employer: Knowsley Metropolitan Borough Council
Contact Detail:
Knowsley Metropolitan Borough Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager - Together We Care in Knowsley
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with current employees at Knowsley Council. Building relationships can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for interviews by researching Knowsley Council's values and recent projects. Show us that you're not just interested in the role but also passionate about making a difference in the community.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to managing change and delivering high-quality services. We want to see how you handle challenges and ensure safety in social care settings.
✨Tip Number 4
Don’t forget to apply through our website! Tailor your CV and supporting statement to highlight your relevant experience and skills. This shows us you’re serious about joining the TWC team.
We think you need these skills to ace Operations Manager - Together We Care in Knowsley
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the job description. Highlight your experience in managing support services and any relevant qualifications that align with the role of Operations Manager. We want to see how your skills fit into our mission at Together We Care!
Craft a Compelling Supporting Statement: Your supporting statement is your chance to shine! Use it to explain how your background and experiences make you the perfect fit for this role. Be specific about your achievements in social care settings and how you've implemented change successfully.
Showcase Your Passion: We’re looking for driven and passionate individuals, so don’t hold back! Share your enthusiasm for supporting people with complex needs and how you can contribute to our commitment to high-quality, person-centred services.
Follow Application Instructions: Make sure to follow the application instructions carefully. Upload your CV and supporting statement as one document in PDF or Word format. This helps us streamline the process and ensures your application gets the attention it deserves!
How to prepare for a job interview at Knowsley Metropolitan Borough Council
✨Know Your Stuff
Before the interview, make sure you thoroughly understand the role of Operations Manager at Together We Care. Familiarise yourself with their mission, values, and the specific needs of the community they serve. This will help you demonstrate your passion for the role and how your experience aligns with their goals.
✨Tailor Your CV and Statement
Your CV and supporting statement should be tailored to reflect the competencies outlined in the person specification. Highlight your experience in managing support services for people with complex needs and any relevant achievements in regulatory compliance and performance management. This shows that you’re not just a good fit, but the right fit.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to manage change in social care settings. Think of examples from your past experiences where you successfully implemented changes or improved service delivery. Be ready to discuss how you handled challenges and what the outcomes were.
✨Show Your Commitment to Diversity
Knowsley Council values diversity and inclusivity, so be prepared to discuss how you can contribute to this culture. Share your thoughts on the importance of fair employment and how you’ve supported diverse teams in the past. This will resonate well with the interviewers and show that you align with their values.