At a Glance
- Tasks: Monitor CCTV, handle alarms, and support public safety in a dynamic control room.
- Company: Join Knowsley Council, an award-winning local authority committed to fair employment.
- Benefits: Competitive salary, flexible working options, full training, and uniform provided.
- Other info: Diverse workplace welcoming applicants from all backgrounds.
- Why this job: Be part of a team making a real difference in community safety.
- Qualifications: Good communication skills and experience in control room operations preferred.
The predicted salary is between 25247 - 25247 £ per year.
We are looking for driven and passionate people to work with us to deliver real benefits for our residents and businesses and become part of the Knowsley Journey.
Salary: £25,247 per annum (pro rata for part time)
Location: Stretton Way, Stretton Way Depot, Huyton Ind Estate, Huyton, L36 6JF
Contract: Permanent
Working Pattern: Part Time/Evenings
Hours: 30 hours per week.
DBS Check: No
Closing Date: 09/08/2026 at 23:59
Reference: CVP 0667
Knowsley Council is an award-winning Local Authority, named Local Authority of the Year in the Municipal Journal Awards 2024. We are an Accredited employer under the Liverpool City Region Fair Employment Charter, demonstrating that we are committed to the principle of fair employment and we are dedicated to providing a healthy, fair, inclusive and just workplace.
Safer Communities would like to invite applications for a Control Room Operator. You will work within the security team who provide services for the public, other council services, schools and Council buildings.
You will be responsible for:
- Monitoring CCTV cameras throughout the borough.
- Working with various government agencies.
- Producing daily reports for Council officers.
- Alarm handling for fire and intruder systems in the borough.
- Dealing with telephone calls into the control room from the public and service users.
Experience of control room operations and good communication skills are required. Full training and uniform will be provided. The successful applicants must successfully pass NPPV level 2 vetting equivalent to joining police standard. The offer of a position will be dependent on the result of that vetting check.
At Knowsley Council we will consider requests for flexible working. For most roles, the following types of flexibility are usually possible: flexible hours, working from home, compressed hours, part-time. This post is on-site only.
We welcome applications from residents and beyond, regardless of background, belief, or identity, recognising the value that diversity brings to our organisation. We particularly welcome applications from individuals from Black and Minority Ethnic backgrounds and candidates with disabilities as we acknowledge their underrepresentation in our workforce.
Please note sponsorship is not available for this role. We reserve the right to close this vacancy earlier than the specified date should we receive sufficient applicants.
At Knowsley we value our applicants and want them to feel well-informed and welcomed. If you have any questions about this specific job role or what it is like to work at Knowsley, please contact us.
CONTROL ROOM OPERATOR in Knowsley employer: Knowsley Metropolitan Borough Council
Knowsley Metropolitan Borough Council is an exceptional employer dedicated to making a meaningful impact in the community. With a strong focus on employee development and a supportive work culture, we offer hybrid working arrangements that promote work-life balance. Join our team to not only advance your career in social work but also to contribute to the well-being of children and families in Huyton.
Contact Details:
Knowsley Metropolitan Borough Council Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land CONTROL ROOM OPERATOR in Knowsley
✨Get Involved in Local Security Communities
Join online forums and local meetups related to security services. Engaging in discussions, sharing insights, and networking with professionals can really up your chances of landing a part-time role with companies like Knowsley Metropolitan Borough Council. Look out for local events or workshops that can provide valuable connections!
✨Showcase Your Skills Publicly
Consider volunteering for local events where security services are needed. This not only gives you hands-on experience but also provides a platform to demonstrate your skills to potential employers, including Knowsley Metropolitan Borough Council. Make sure to document your experiences and share them on social media or community pages!
✨Leverage Your Network
Tap into your personal network to let people know you’re on the lookout for part-time opportunities in security services. You’d be surprised how many people might have connections or know someone hiring! Regularly check in with friends or former colleagues working in the field.
✨Apply Directly Through Us
Don’t forget to check our website for part-time openings with Knowsley Metropolitan Borough Council! Applying directly gives you a better chance of being noticed, and it’s a great way to express your interest in the specific roles they have available in security services.
We think you need these skills to ace CONTROL ROOM OPERATOR in Knowsley
Some tips for your application 🫡
Show Off Your Certifications:In the security services field, having relevant certifications can set you apart from the crowd. If you’ve got certifications like SIA, make sure you include them upfront in your CV. This shows you’re serious and knowledgeable about the industry!
Highlight Your Experience:Whether it’s previous roles in security, surveillance, or even customer service, showcasing relevant experience is key. Make sure to mention specific duties you’ve performed that relate to the job at Knowsley Metropolitan Borough Council. This demonstrates that you know what the role entails and you're ready to jump in.
Tailor Your Cover Letter:For a part-time role like this, it's a good idea to express your motivation for wanting to work at Knowsley Metropolitan Borough Council specifically. Mention how your availability aligns with their needs and what you’re hoping to learn. We love seeing enthusiasm and a willingness to grow!
Add Availability and Flexibility:For part-time positions, your availability can be a deciding factor. In your CV or cover letter, don’t forget to outline when you can work, and if you're open to various shifts. This flexibility can be a big plus for Knowsley Metropolitan Borough Council, showing you’re ready to contribute wherever needed.
How to prepare for a job interview at Knowsley Metropolitan Borough Council
✨Know Your Security Protocols
Familiarise yourself with common security protocols and procedures. Be ready to discuss your understanding of risk assessment, emergency response tactics, and how you would handle specific scenarios. It’s worth brushing up on the latest trends in the security industry too, so you can talk about where you see the field heading.
✨Showcase Relevant Experience
Even if it's part-time, highlight any previous experience in security or related roles. If you’ve done anything from bouncer work to volunteering at events, prepare to share how those experiences have equipped you with the skills required for this role at Knowsley Metropolitan Borough Council.
✨Demonstrate Communication Skills
In security services, clear communication is key. Be prepared to answer questions about how you would interact with the public and work as part of a team. Think of examples where you’ve effectively communicated during tense situations and how that helped resolve issues.
✨Flexible Availability Matters
As this is a part-time role, be clear about your availability. Employers often need flexibility for shifts, especially during peak hours or events. Be upfront about when you can work, and show your willingness to adapt to meet the team's needs.
